SMART Technologies
2.7 of 5 74 reviews
www.smarttech.com Calgary, Canada 500 to 999 Employees

SMART Technologies Reviews in United States

Updated Dec 14, 2013
All Employees Current Employees Only

2.4 9 reviews

                             

50% Approve of the CEO

SMART Technologies President & CEO Neil Gaydon

Neil Gaydon

(4 ratings)

33% of employees recommend this company to a friend
9 Employee Reviews Back to all reviews
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line lead

Line Lead (Former Employee)
Anaheim, CA

I worked at SMART Technologies full-time for more than a year

ProsSmall company with light workload. Repeat jobs so not much in the way of surprises. Day shift, Monday through Friday. 8-5 with overtime on sixth day is common but on a volenteered basis for the most part.

ConsNo room for advancement and work became repetitive and boring after the few first month. Internal finger pointing when project does not go well.

Advice to Senior ManagementWalk the floor more often.

Yes, I would recommend this company to a friend

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Great company, amazing products, true commitment to education.

Anonymous Employee (Former Employee)

I worked at SMART Technologies full-time for more than 10 years

ProsGreat product family that met the needs of educators across all grade levels. Great team to work with, very progressive understanding work/life balance.

ConsNeed to be more innovative, too late to the corporate market. Recognized the need early on for a line of product appropriate for corporate use but too slow in bringing it to market.

Advice to Senior ManagementListen more to the teams in the field

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Alot of potential if they could stick with a single plan

Anonymous Employee (Former Employee)

I worked at SMART Technologies full-time

ProsInteresting Technology, Unique market position

ConsBad Corporate Culture - a culture of mistrust and management by fear

Advice to Senior ManagementPeople are more effective doing their jobs when they can keep their eyes focused ahead on sales as opposed to having to look over their shoulders to watch their back

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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getting better but needs a lot of work

Technical (Former Employee)

I worked at SMART Technologies full-time for more than a year

ProsThey have one of the best technology for interactive displays when it works
one of the best software when it works
partner with Microsoft a big boost
Lync room system is good, not great

Consa lot of people in the company lack urgency
poor product development and quality testing
Buggy product that only gets fixed after it's released to public
"frog in a well" mentality

Advice to Senior ManagementNeed some serious overhaul of the product development and testing.
reduce manufacturing cost
Take your head out of your butt and start looking at the competition, it won't be long before customers realize SMART's focus is on revenue, not customer satisfaction.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Please don't leave a strong stable company, like Microsoft, for SMART! Don't do it!!!!

Anonymous Employee (Former Employee)

I worked at SMART Technologies full-time

ProsThe business of collaboration is fun.

ConsThe company only cares about revenue at any cost. The company is basically going out of business...look at their stock! All the good employees are leaving for a more stable company. Anyone who sticks around to 'turn around the ship' is only met with a slap in the face. It takes more than a few months to turn around an underperforming business (Enterprise Business Unit). Management does not understand this nor care, and consequently lets people with huge potential go - only to start again with someone new who falls into the same trap. No wonder they have the terrible reputation as the 'revolving door'. Clients know this and are standing firm and basically not buying. The Education business is the only thing keeping the company afloat.

Advice to Senior ManagementSell the company to Microsoft.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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At the front of a little-known market.

Technical Support Specialist (Current Employee)

I have been working at SMART Technologies full-time for more than a year

ProsColleagues are very nice. Easy product to showcase, learn, and troubleshoot. Slight tech edge with 60wi unit. Flexible products that work well with other technology. Impressive when showing the intended capabilities.

ConsDealing with constant product RMAs. Customers grow entitled due to extremely flexible warranty. Email threads get passed around alot, involving more workers than necessary. Little information resources in regards to creating advanced system setups.

Yes, I would recommend this company to a friend

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Confusion rules

Anonymous Employee (Current Employee)
Austin, TX

I have been working at SMART Technologies full-time for more than 5 years

Pros- Fun technology to work with
- Potential for growth
- Telecommuting

Cons- Total confusion after major restructuring
- Need better leadership

Advice to Senior ManagementStop setting the bar too high and falling short. Pay attention to your talent and invest in growing it!!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Not good -absolutely no chance for advancement

Education Solution Specialist (Current Employee)
Charlotte, NC

I have been working at SMART Technologies

ProsGreat benefits, great product, fellow employees a pleasure to work with

ConsPoor management, losing technology edge

Advice to Senior ManagementHire competent RVP

No, I would not recommend this company to a friend

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Professionals Need Not Apply

Anonymous Employee (Former Employee)

I worked at SMART Technologies

ProsGood product, a Good place for people right out of school looking to gain some experience

ConsNo engagement from management, No professional development, Field units are very much siloed, No best practices established, Little to no training on product or procedures, Unprofessional business acumen.

Advice to Senior ManagementUpper Management, Increase engagement by ensuring that middle management actually engages with their teams. Listen to your employees and set some "Best Practices" for your business. Terminate ineffective managers as soon as possible.

No, I would not recommend this company to a friend

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SMART Technologies – Why Work for Us?

Inspiring innovation SMART is defined by innovation and our desire to improve the way the world works and learns. And we’re defined by our customers – the teachers, students and business people who say that SMART has… Full Overview

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