SMS Management & Technology

www.smsmt.com

SMS Management & Technology Reviews

Updated January 29, 2015
Updated January 29, 2015
48 Reviews
3.0
48 Reviews
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Tom Stianos
26 Ratings

Employee Reviews

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  1. 2 people found this helpful  

    Great place with amazing people and opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Melbourne (Australia)
    Former Employee - Consultant in Melbourne (Australia)

    I worked at SMS Management & Technology full-time (more than 3 years)

    Pros

    Unlike the big 4 consulting firms it's possible to make a name for yourself quite quickly at SMS. Some principal consultants are under 35 years of age for example.

    It's also an excellent place to get into industries one normally wouldn't be considered for. Having the backing of the SMS brand definitely helped me.

    Cons

    SMS struggles to win work against the bigger firms which means the roles are often less strategic and lack the ability to influence outcomes on a grand scale. This can also be a pro for those who prefer less ambiguity and want a routine position.

    Advice to ManagementAdvice

    Review the practice lead position. It doesnt work.

    Continue to emphasise the value of your people - it's a good thing.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Lots of promises and little money made

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SAM in Orange, CA
    Former Employee - SAM in Orange, CA

    I worked at SMS Management & Technology full-time (less than a year)

    Pros

    They do offer a good service to companies

    Cons

    Commissions only and basically generate your own leads

    Advice to ManagementAdvice

    Need to work on that telemarketing room and educating them on how to set REAL appointments.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    nice place to get started in the field, but nothing more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Tech in Grapevine, TX
    Current Employee - Computer Tech in Grapevine, TX

    I have been working at SMS Management & Technology full-time (more than a year)

    Pros

    they have great medical insurance

    Cons

    management is not working together

    Advice to ManagementAdvice

    need to invest into the company and show a little more care for their employees by providing a better work environment

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great people, opportunity is yours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Brisbane (Australia)
    Current Employee - Consultant in Brisbane (Australia)

    I have been working at SMS Management & Technology

    Pros

    Really fantastic people across the board.
    Lots of opportunity to get involved and be part of community.
    Broad range of clients.
    Good about part timers.

    Cons

    Consulting isn't for everyone. Need to be confident in self and building networks, getting what you need.
    Used to be terrible with PD, but that has changed significantly in last year +
    Don't pay best in market (but ok and culture makes up for it)
    Head office decisions can be removed from reality (but that typical everywhere!)

    Advice to ManagementAdvice

    Continue with balance and investment of last year or so. It's going well!

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    SMS M&T Needs To Overhaul Their Hong Kong Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hong Kong (Hong Kong)
    Former Employee - Anonymous Employee in Hong Kong (Hong Kong)

    I worked at SMS Management & Technology

    Pros

    - Tom Stianos
    - Decent working conditions

    Cons

    - Cronyism in Hong Kong - only mates get promoted
    - Body shop
    - Sexist leadership group

    Advice to ManagementAdvice

    Overhaul leadership team in Hong Kong and focus on rewarding based on merit

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Information & Data Management Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IDM Consultant in Melbourne (Australia)
    Current Employee - IDM Consultant in Melbourne (Australia)

    I have been working at SMS Management & Technology full-time

    Pros

    Interesting projects and people to work with, good skills enhancing options.

    Cons

    Shine projects do not get monitored properly, which makes management believe that all its good when in fact there are things to be done to help our fix.

    Advice to ManagementAdvice

    Monitor projects more closely.
    Change to a service mindset rather than a bum on a seat.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Be prepared to go it alone and you'll thrive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Practice Lead in Sydney (Australia)
    Former Employee - Practice Lead in Sydney (Australia)

    I worked at SMS Management & Technology full-time (more than 3 years)

    Pros

    Great people, great clients, and a huge amount of autonomy (if you're prepared to ask for forgiveness rather than permission.)

    If you're confident, resourceful and assertive, then anything is possible.

    Cons

    Can be bureaucratic. Great at "steady as she goes", but no spirit of entrepreneurship within the Executive group.

    You won't get spoon-fed. If you behave like just another resource, that's how you'll be treated.

    Many of the best people have left, stifled by the "bums on seats" mentality and general lack of imagination at the top level.

    Advice to ManagementAdvice

    Show some balls and go beyond the "safe". The "value-added resourcing" business is getting squeezed.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great People, Good training, OK Salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Melbourne (Australia)
    Current Employee - Consultant in Melbourne (Australia)

    I have been working at SMS Management & Technology full-time (more than a year)

    Pros

    Great networking experiences, good opportunities to work in various areas, good support for training and certifications, great people to work with.

    Cons

    Strategic challenges moving out of resource augmentation mindset. Salaries are not particularly competitive, the bonus structure is unattainable so don't bank on it.

    Advice to ManagementAdvice

    The perception within the organization and the perception in the market unfortunately are at odds with where we want to go strategically.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Former consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Melbourne (Australia)
    Former Employee - Consultant in Melbourne (Australia)

    I worked at SMS Management & Technology full-time (more than 3 years)

    Pros

    Good exposure to banking and major telcos in Australia

    Cons

    The main reason for joining SMS was to avoid risk of being an independent contractor, however given the shift in the market and new policies anyone who is on the bench will quickly be fired

    ‘Strategy’: A lot of chat about how it is a strategy firm not a bodyshop, but not a reality for a 95% of consultants. Clients perception is as a more expensive way of recruiting contractors, not a go to for fixed price pieces of work, and as such are squeezing rates. Account managers are so desperate for sales that they will lower prices / offer consultants for free for a number of weeks.
    Pay: Don’t expect payrises to keep up with CPI, and bonuses, if they are offered, are a joke
    HR: Consistent lack of communication / understanding between management and HR policies (extended leave etc). This lead to major issues for me and resulted in threats to bring the company to the ombudsman to get appropriate notice paid.
    Training and development: Some in-house training is available, however quality is questionable, will also make you come in on a Saturday, or refuse to allow you to attend if you are on an engagement.

    Advice to ManagementAdvice

    Recognise what you are good at - body shopping - and stand by that.

    Eliminate the flat structure if you have not already done so, its a nonsense with range of experience from grad to program directors.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Confused business strategy resulting in difficult resource augmentation perception in the market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Melbourne (Australia)
    Former Employee - Consultant in Melbourne (Australia)

    I worked at SMS Management & Technology full-time (more than a year)

    Pros

    Reasonably collegiate environment. Some salary packaging. Slightly less political and more work life balance than international consultancies (something less than 2 pounds of flesh)..

    Cons

    Somewhat cliquish. Clients do not consider the company to be a legitimate consulting company (i.e. resource augmentation) and lack economies of size/scale and therefore difficult to obtain high-level outcome-based engagements for large enterprises. Limited or no tangible knowledge management processes, system or culture. BYOD laptop.Varying personnel standards. Culture of mediocrity in parts.

    Advice to ManagementAdvice

    Clarity on market positioning and willingness to invest in bona fide intellectual property and associated cultural initiatives.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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