SMS Management & Technology

  www.smsmt.com
  www.smsmt.com

SMS Management & Technology Reviews

Updated December 7, 2014
Updated December 7, 2014
46 Reviews
3.0
46 Reviews
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Tom Stianos
25 Ratings

Employee Reviews

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  1. 3 people found this helpful  

    Desperation (and heavy Bodyshopping) is setting in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Melbourne (Australia)
    Current Employee - Consultant in Melbourne (Australia)

    I have been working at SMS Management & Technology full-time (more than 3 years)

    Pros

    - Opportunity to work with some big clients (but not necessarily the role you want)
    - Pay is not great, but generally higher than tier 1 consultancies

    Cons

    - Company is on a downward spiral, with strategic fixed price projects pretty much non-existent and a massive push to keep the bench down, bodyshopping consultants for whatever they can be billed for
    - Roles are mainly lone wolf roles "fighting for scraps" left behind by the tier one's
    - Underhanded dismissals are rife, with many management ranks being ousted in the last year. If you're on the bench with low utilization, you are a target.
    - Practice structure has been abandoned in the focus to clear bench numbers.
    - Investing in people mentality has been replaced with expendable consultant approach.

    Advice to ManagementAdvice

    Management changes "on the fly" are being noticed by consultants and they are leaving in drones. Try to be more strategic in your thinking.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Interesting colleagues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Melbourne (Australia)
    Former Employee - Project Manager in Melbourne (Australia)

    I worked at SMS Management & Technology full-time (more than an year)

    Pros

    Decent compensation (despite bad bonus structure), wide variety of interesting projects

    Cons

    Internally is bureaucratic to get anything done

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great opportunity for Consultants wanting to gain experience with Melbourne's largest organisations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at SMS Management & Technology full-time (more than an year)

    Pros

    I Joined as a Consultant in 2012, from a larger global consultancy. I have been pleased with the variety of engagements I have worked on over this time and the development programs that have been in place.
    At SMS I have worked with many experienced Consultants and have always felt part of a team.

    Cons

    Internal intranet and content management systems could be improved - ease of use and ability to find information.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 4 people found this helpful  

    .. It could have be much better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Melbourne (Australia)
    Former Employee - Consultant in Melbourne (Australia)

    I worked at SMS Management & Technology full-time (less than an year)

    Pros

    Variety of Tier One clients, Diversity of projects and engagements through various industries, Skillsets of Consultants, Resource sharing

    Cons

    Bodyshopping style of Consulting, Repetitive clients, Taking on new Graduates to cut costs, Being designated to random projects, Size of the Bench, Budget cuts overall (and for Christmas parties), Failure with international hubs, Always sending people out to clients in the sticks. A Tier Two Consulting firm at best, overall.

    Advice to ManagementAdvice

    Get to know your Consultants better, rather than having them know you. Give the new Consultants a chance to get out there and deliver. Hire for the right season, and not promise projects you cannot win or deliver.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    An employer that understands it's people are its value.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SMS Management & Technology full-time (more than an year)

    Pros

    After working for a previous employer who proved to be very removed from their values, I can happy say that SMS and its values are one in the same.

    As a company, they understand that their people are there biggest asset and promote a good work life balance.

    SMS’s flat structure and its supportive culture ensure that all staff are treated equally. It is not unusual to find my self bumping into the CEO in the elevator and enjoying a chat.

    I am a true believer that you get out what you put in. With that in mind, SMS will provide you with countless opportunities and experiences to enhance your career.

    Don’t get me wrong, as with all companies there will always be politics and nuances that not everyone will agree with. However in comparison to my previous employers I find that these are very far and in-between at SMS.

    If you are willing to put time and effort into your career, want the opportunities for career progression without the politics and games, I can highly recommend SMS.

    Cons

    Whilst I personally don't see this is a negative, as I stated above, you get out what you put in.

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Great people, but your career is what you make it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Melbourne (Australia)
    Current Employee - Consultant in Melbourne (Australia)

    I have been working at SMS Management & Technology full-time (more than an year)

    Pros

    - Great people
    - Opportunity to work in various industries and roles
    - Excellent networking opportunities

    Cons

    - No clear career progression, must be VERY proactive and driven, which is not for everyone.
    - Accept that you are there to make the company money
    - Often unclear business direction
    - Utilisation more of a priority

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Plenty of opportunity but lacking direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Sydney (Australia)
    Current Employee - Consultant in Sydney (Australia)

    I have been working at SMS Management & Technology full-time (more than an year)

    Pros

    Good people to work with, flat operating culture, opportunity to get involved with some large projects within high profile organisations.

    Cons

    Fragmented approach to conducting business, with no cohesive direction or plan across business units and practices.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Professional culture and great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant
    Former Employee - Senior Consultant

    I worked at SMS Management & Technology full-time (more than 8 years)

    Pros

    SMS has a rigorous recruitment process that ensures a strong culture and highly professional staff. Work-life balance is excellent and there is a wide variety of work available.

    Cons

    Strong culture has been eroded in recent years. Company doesn't pay top dollar but you accept that to work in a strong culture with a good variety of work. Access to training and professional development can be limited.

    Advice to ManagementAdvice

    Maintain the culture, continually ensure that salaries maintain parity with the market.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    SMS thinks the grass is greener, but it's just another bodyshop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Melbourne (Australia)
    Current Employee - Consultant in Melbourne (Australia)

    I have been working at SMS Management & Technology full-time (more than 3 years)

    Pros

    - Working at SMS can be a good stepping stone to a better career with another employer
    - The remaining senior consultants can offer a wealth of experience and guidance

    Cons

    As seen in other reviews, a number of recurring problems:

    - More and more is expected of consultants above and beyond consulting engagements in an attempt to plug gaps in processes and IP
    - Most consultants are pushed out to site and then left there either to sink or swim with minimal support
    - Culture does not tolerate people speaking out against the company
    - Focused on shareholder wealth at the detriment of consultants
    - Office based appointments largely based on nepotism or old boys / girls club
    - Does not know how to sell experienced / senior consultants. Expects these consultants to find their own work
    - Collaborative culture is deteriorating as consultants are becoming more disgruntled
    - You have no choice over the project you're working on. It's all about utilisation.
    - The number of underhanded dismissals and bulling of consultants to resign with low utilization or out of favour with management is on the increase
    - Fixed price projects have all but disappeared. Almost all roles are "resource augmentation" being a body on a seat. Bodyshopping is rife
    - Dealing with office staff is an exercise in futility, being completely unhelpful and causing frustration
    - Consultant retention is very poor. Average tenure is around 2 years

    Advice to ManagementAdvice

    The current bodyshopping strategy and hiring experienced consultants over retaining existing ones will only work for so long. Once the company grows a new strategy is required. Grow some perspective and realise that the grass is not greener at SMS and real cultural changes are required, otherwise the company won't grow any further, and even more consultants will leave in drones once the market picks up again.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Great people and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Sydney (Australia)
    Former Employee - Consultant in Sydney (Australia)

    I worked at SMS Management & Technology full-time (more than an year)

    Pros

    Good culture and people in Sydney

    Cons

    Salaries not very high compared to others

    Approves of CEO

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