SPS Commerce Reviews

Updated April 2, 2015
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3.8
54 Reviews
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SPS Commerce CEO Archie Black
Archie Black
41 Ratings

Pros
  • Supportive and challenging work environment (in 7 reviews)

  • Great company culture, very casual yet professional (in 4 reviews)

Cons
  • If you want to work 24/7 this is the place for you (in 3 reviews)

  • The sales managers from our NJ office were also fired and now centralized in MN (in 2 reviews)

More Pros and Cons

Employee Reviews

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  1. large but friendly company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Minneapolis, MN
    Former Employee - Software Developer in Minneapolis, MN

    I worked at SPS Commerce full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    best employer for many years

    Cons

    It is sometimes cold in Minneapolis )

    Advice to Management

    better interaction with dev centers abroad

  2. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Minneapolis, MN
    Current Employee - Sales Representative in Minneapolis, MN

    I have been working at SPS Commerce full-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Culture
    Growing Company
    Lots of opportunity to grow
    Look forward to coming to work every day because it is never the same

    Cons

    The beginning base salary is a little low
    You spend a good amount of your time cold-calling
    You don't feel like you really accomplish anything in your role for a month or two

    Advice to Management

    I would put more emphasis on training to give entry level employers the best chance to succeed the moment that they start. What we deal with is extremely technical and conversations are tough to have when starting.

  3. Literally copied this employees post because it is SPOT on!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Executive in Minneapolis, MN
    Former Employee - Senior Account Executive in Minneapolis, MN

    I worked at SPS Commerce full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fantastic Sales training that will translate anywhere you go, management listens to your needs and offers all that they can to get you to meet your goals and push to the next level. Income is great for 3-5 years of total sales experience when you hit your numbers. If you're doing well you can essentially set your own hours as long as you get the job done and demonstrate that you are a team player continuing to guide younger reps. Can earn anywhere from 70-100k+ as an AE and Sr. AE. Fun young group of people.

    Cons

    Not all managers abide by rules of engagement internally which can lead others reps to feel they are at a disadvantage. Implementation and Support teams are not large enough to handle the volume of business that is inbound. There is absolutely favoritism that occurs both within the managerial tracks, as well as the senior, and strategic AE roles. Management should be more liberal with not needing to "sit at the desk until they say so" at the end of the month and quarter, namely when there is a holiday week.

    Advice to Management

    Advice to Management
    -Continue to enhance the basic technology offerings so that in the least PERFORMANCE is up to par
    -Ramp up implementation and support teams more effectively as Sales scales so there is not an imbalance.
    -Cross train departments on the OTHER departments they interact with so that as each person develops in their roles they understand what is incentivizing their colleagues. This could change how communication occurs both in tone and context in a positive way.

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  5. Helpful (1)

    Understand what you are signing up for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN

    I worked at SPS Commerce full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great market, company leadership and vision for growth into the future.

    Cons

    There is no stopping the SPS train, get on board or get off the tracks. SPS has transitioned from a fun, vibrant tech company where creativity thrived to a machine turning out revenue. There is 1 end customer in the eyes of leadership and that is the board of directors/stock holders. Everything the company does is at the mercy of their investors and gauged by the stock price/earning.

    This likely means they will often stop at nothing to make the company as profitable as possible, meaning employee's time and happiness can take a backseat at times.

    Ultimatley, if you are good at your job and balance the odd standard for work-life balance, you will have incredible job security. The company is going to do very well for a long time. However, don't be surprised if you are expected to have access to your email 24/7 (on your personal phone, none the less), if you will be asked to work hours well beyond the typical office hours and if you can handle the stress of producing when numbers are low and the company feels 'at risk.'

  6. Too much focus on growth, not enough on retention

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation
    Current Employee - Implementation

    I have been working at SPS Commerce

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Fast growing company, employees are genuine and helpful with each other (not competitive), ok benefits including tuition reimbursement and stock purchase plan.

    Cons

    Management is so focused on growing bigger and faster that they forget to take care of what they already have. Have watched numerous very strong long - term employees quit over the last couple months for this very reason. ...long hours, insane workloads, but no reward of any kind for their effort. Management plays favorites in some cases and completely overlooks valuable assets that they only miss after they are gone. Many current employees are alsolooking for new jobs because they are not being compensated and or promoted fairly. So sad. If management doesn't start looking inside ASAP they are going to loose their strongest employees because they were so focused on chasing hot new ones and assuming the long- tenets would just maintain status quo.

    Advice to Management

    Start taking care of your employees. ..and quick!!!! It takes so long to train in fresh blood and you have an incredible workforce already who have been hanging in there and giving above and beyond! You will definitely loose more good people if you do not start taking care of them asap!!!

  7. SPS Commerce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Development Representative in Minneapolis, MN
    Current Employee - Sales Development Representative in Minneapolis, MN

    I have been working at SPS Commerce full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are great
    Great atmosphere
    Lots of room for growth
    Work hard, play hard culture

    Cons

    If you don't want to talk on the phone, don't come here.

    Advice to Management

    Keep up the Good work.

  8. Helpful (2)

    Excellent Place to Work and Grow a Career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive in Minneapolis, MN
    Current Employee - Senior Account Executive in Minneapolis, MN

    I have been working at SPS Commerce full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic Sales training that will translate anywhere you go, management listens to your needs and offers all that they can to get you to meet your goals and push to the next level. Income is great for 3-5 years of total sales experience when you hit your numbers. If you're doing well you can essentially set your own hours as long as you get the job done and demonstrate that you are a team player continuing to guide younger reps. Can earn anywhere from 70-100k+ as an AE and Sr. AE. Fun young group of people.

    Cons

    Not all managers abide by rules of engagement internally which can lead others reps to feel they are at a disadvantage. Implementation and Support teams are not large enough to handle the volume of business that is inbound. There is absolutely favoritism that occurs both within the managerial tracks, as well as the senior, and strategic AE roles. Management should be more liberal with not needing to "sit at the desk until they say so" at the end of the month and quarter, namely when there is a holiday week.

    Advice to Management

    -Continue to enhance the basic technology offerings so that in the least PERFORMANCE is up to par
    -Ramp up implementation and support teams more effectively as Sales scales so there is not an imbalance.
    -Cross train departments on the OTHER departments they interact with so that as each person develops in their roles they understand what is incentivizing their colleagues. This could change how communication occurs both in tone and context in a positive way.

  9. Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst
    Current Employee - Business Analyst

    I have been working at SPS Commerce full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Great leaders in implementation
    - Great people to work with
    - Beer after company meetings!
    - Slight "Corporate" mentality, still fun and upbeat.

    Cons

    - Company seems to take the "throw it against the wall and hope it sticks" mentality.
    - Initiatives are never fully developed before initiating

    Advice to Management

    You are headed in the right direction, keep up the good work.

  10. Helpful (1)

    growing company but has a lot of growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SPS Commerce

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    SPS has a descent benefits package and great people.

    Cons

    Tend to worry more about the quantity of projects we can get through versus quality. Employees end up overworked and frustrated that they can't take time to do it right.

    Advice to Management

    Listen to your employees. They have good ideas

  11. Overall it is a well run company with good upside and good pay operating in the oft boring EDI space.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Minneapolis, MN
    Current Employee - Account Executive in Minneapolis, MN

    I have been working at SPS Commerce full-time (more than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Some of the pros are good health, dental, vision, and ESPP benefits. 90% of employees are under 30 which is fun and energizing most of the time.

    Cons

    401k Match is $0.25 on the dollar up to 6%, but employees are only eligible after 1 year with the company. EDI isn't interesting nor fun, but they've got a good plan.

    Advice to Management

    Allow lateral movement within the company. There's a general consensus among non-management personnel that the opportunity within the company has disappeared in the last 5 years.

SPS Commerce Photos

Annual St Pat's afternoon at the office
Annual Twin Cities 1 Mile

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