Pros

Willis Tower location made for an easy commute and easy access to many shops, restaurants, etc. during lunch time. Casual work atmosphere. Pay was adequate.

And when SPSS gets it right, its software is extremely powerful.

Cons

Respect for employees gradually dissipated over time. Corporate mindset went from "we're glad you're on board" to "how much money do you bring in," a result of hiring people who saw SPSS as a cash cow and not a company that can provide quality software. IT department inspired no confidence. When I left, morale was severely strained.

Advice to Senior Management

It may be too late, but try to appreciate the workers who have made a long-term commitment to your company. A sense of job security and additional hirings in sales, support, and other places would be helpful. Don't look at the workers as line items on a budget sheet - these are intelligent, dedicated workers that have helped SPSS succeed, often in spite of itself. And hire IT staff who have the forethought to install SPSS on the company's loaner laptops.