SSE Reviews

Updated August 23, 2015
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2.9
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SSE CEO Alistair Phillips-Davies
Alistair Phillips-Davies
23 Ratings

65 Employee Reviews

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  1. Helpful (2)

    all about who you know not what you know

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home and Business Movea Advisor in Belfast, Northern Ireland (UK)
    Current Employee - Home and Business Movea Advisor in Belfast, Northern Ireland (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SSE full-time (Less than a year)

    Pros

    Good salary and sociable working hours. Also good incentives from the very top line managers such as free tickets to events etc

    Cons

    Managers of the departments (customer service, home and business moves) as well as trainers and team leaders openly talk about and ridicule staff who are maybe struggling in front of their colleagues, extremely unprofessional behaviour. Very sarky comments get made when you ask questions and you dare not take a day off with a legitimate illness as serious doubt will be cast over it, have a colleague who is the butt of a team leader and a trainers jokes as his blood pressure is causing him health problems despite doctors notes stating the seriousness of the condition

    Advice to Management

    Have a long hard look at the Belfast office, some of those recently promoted to team leads as well as one or two of those brought up to help out from the Dublin office are acting extremely unprofessionally but you cannot approach anybody about this as it will not be private or confidential, I have already witnessed one colleague leave recently due to this behaviour


  2. Old Boy Network

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PMO Analyst in Havant, England (UK)
    Former Employee - PMO Analyst in Havant, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SSE full-time (More than 5 years)

    Pros

    The share scheme was beneficial if you intend staying

    Cons

    I have never worked anywhere that imposes if your face fits strategy. No matter how hard you work it wont benefit you if the senior management decide you are not in their gang. If you are, you can do the minimum, disappear for a couple of days (awol) and still be the best thing since sliced bread, get paid the top of your salary band for doing very litte.

    Advice to Management

    Take a good hared look at who is actually doing the work.


  3. sse customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Good and employee friendly company. intelligent managers and good people to work with. Company is customer focused and that drives the business.

    Cons

    Quite bureaucratic, and not really a listenng management. The management should do more of listening than handing things down that will eventually not make too much difference to the company

    Advice to Management

    Continue in the growth plans, they are working. The management should do more of listening than handing things down that will eventually not make too much difference to the company.


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  5. Helpful (1)

    Electrical

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at SSE full-time

    Pros

    The pay was fairly good, hard to progress though.

    Cons

    Not a very caring company, all about the figures and profit etc.. Not bothered about the outside workers or office staff, if your face doesn't fit you've had it!!

    Advice to Management

    Take more care over your employees at the bottom end of the ladder as it's them that makes the whole company tick and keep everything going.


  6. Not a bad utility to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Big company, lots to do, very well run.

    Cons

    Sometimes felt very isolated from the management who are based in Scotland.


  7. Helpful (1)

    SSE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at SSE full-time (More than a year)

    Pros

    Reasonable location and work life balance

    Cons

    Extremely stressful environment created by lack of structure and processes. Terribly under resourced.

    Advice to Management

    Sort out rhe above cons!


  8. Only as good as you want it to be

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in London, England (UK)
    Current Employee - Anonymous in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at SSE full-time (More than 5 years)

    Pros

    Cycle 2 Work scheme and Retail offers.

    Cons

    Very wasteful on projects that are 'handed over', cost a fortune in £££ and then not rigorously tested or feedback asked for then ignored - ultimately leading to epic failure (meter reading handsets anyone?) Feedback from front lines often not listened to. Sacrifice everything for the bottom line. The words 'bed nights', 'training course' and 'Cos fuel expenses' strike fear into the hearts of senior managers with no experience of front line direct reports but have a Degree in the use of products made by 'Texas Instruments.' Manipulation using safety rules and performance related pay by poor managers is rife. Old boys network now diminishing where jobs were handed to people with little or no experience - a lack of compassion seemed to be mandatory. Lack of training for most Operational Managers due to the expense it creates and definitely no follow up on training that actually does exist; meaning knowledge is simply forgotten (what a shame). Over 50% of 'cost centre' managers have no idea what they are spending or earning for the business (what does THAT excel sheet look like or even mean?) There is no Welfare in many parts of the business so to speak of though often trumpeted by the leadership; the same leadership that lets other people do their jobs for them so they can remain a 'faceless podcast' and be ignored by the majority of a workforce whose morale is difficult to maintain. HR do a great job of protecting the company's reputation which is fair enough but they are almost useless at supporting managers who find it difficult dealing depression, anxiety, constant worry and a fear culture embedded across the business.

    Advice to Management

    Listen to people, really just listen. Avoid being reactive at ALL times and take an extra minute to consider when making decisions. Be a strong leader (often having to learn privately) and always seek advice from trusted colleagues. Treat everyone with respect and never use policy and procedure as a blackmailing/manipulative tool. Promote Teamwork at all times and set a high service level internally and externally as a personal goal. Keep a daily diary of what you do/achieve because an ineffective senior person will often challenge you on what you do in SSE; saying 'whatever comes my way' is probably not the best answer to give at that point (it happens). Forget about everything else - there will always be someone having a worse day than you - don't let them get to you.


  9. Helpful (1)

    Avoid it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Plebian
    Current Employee - Plebian
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Excellent share scheme, decent pension scheme and un-skilled operational staff are well paid compared to other un-skilled jobs.

    Cons

    There are far too many managers that aren't actually doing anything, not to mention a few very dodgy ones that the company have let get away with theft because they don't want it publicised. There's an elitist attitude amongst the senior management and morale is low due to unfair performance pay schemes, unrealistic goals being set, constant shuffles and re-shuffles and an apprenticeship program which only gives a level 2 and sends pupils to a poor college. Most things are done as cheaply as they could be and the company's innovation panel lacks imagination and shuns real innovation. I could go on. The main con is also the main pro, the share scheme is so good that whenever I think about leaving the large pot of money being built up buy the Share Incentive Plan makes me think twice, not to mention I have no transferable skills because SSE doesn't like to properly train or educate its staff.

    Advice to Management

    streamline management staff and properly educate operational staff. Scrap Orang-utan mascot, stop advertising, scrap managers bonuses, expand business and start an R and D department.


  10. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bangalore (India)
    Current Employee - Anonymous Employee in Bangalore (India)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good environment. Nice to work

    Cons

    Salary ok ok . its fine also

    Advice to Management

    na


  11. Great place to work - lacks strategy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Architect in Havant, England (UK)
    Current Employee - Senior Technical Architect in Havant, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SSE (More than a year)

    Pros

    Good package and location....pension is excellent, good colleagues

    Cons

    Parking is a pain, leadership lack strategy and setting direction, leads to wasted energy / effort regularly

    Advice to Management

    Set a strategic direction, empower teams to deliver it, cut out beauracracy, streamline processes, trust your staff....build a multi story car park at Havant



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