SSM Health Care Reviews

Updated June 24, 2015
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3.0
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SSM Health Care President/CEO Bill Thompson
Bill Thompson
4 Ratings

Pros
  • Great culture and good work life balance (in 4 reviews)

  • good pay, good benefits, decent vacation and sick pay (in 4 reviews)

Cons
  • Upper management does not utilize their resources (experienced staff) in decision-making (in 4 reviews)

  • The corporate management is too far away (St Louis, MO), and they seem to be out of touch with the local employees (in 3 reviews)

More Pros and Cons

101 Employee Reviews

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  1. Helpful (1)

    Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Specialist in Ballwin, MO
    Current Employee - Talent Acquisition Specialist in Ballwin, MO

    I have been working at SSM Health Care (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great hours, excellent benefits, work life balance, everyone believes in the mission of the company.

    Cons

    Pay could be a little higher


  2. Double Edged Sword

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SSM Health Care full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The people. People genuinely want to succeed and provide the best patient care possible. They want to live the mission statement and there is real passion for what they do. The organization does a large number of events to show their appreciation for their employees. The organization compensates well and has great benefits.

    Cons

    Very little communication from senior leadership. Often times things do not trickle down the levels. That leaves people unknowing what is going on in the organization. Large workload - unmanageable, but still expected to complete all tasks and additional ones as they come in. There is no respect for a work/life balance. For me, in my position, it is extremely difficult to take time off as I am expected to live around my work, not the other way around. Also, a history of ambiguity in people's roles makes it difficult to feel valued and successful.

    Advice to Management

    Improve communication to the entire hospital. Ensure that all workers have a manager or an advocate. The organization does a lot of things to try and show they value employees, but they don't improve communication on the basic level. Make sure your leadership team is not just talking the talk, but also living the mission.


  3. Started amazing and has fizzled!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Patient Account Follow Up Representative in Saint Louis, MO
    Current Employee - Senior Patient Account Follow Up Representative in Saint Louis, MO

    I have been working at SSM Health Care full-time (More than 3 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Insurance, mission, company has focused on quality improvement through available trainings (department leadership needs to get on board though)

    Cons

    No promotions from within, management is focused on production by punishment, company no longer focuses on the employee

    Advice to Management

    Focus on employee development and hiring from pool of employees that are excelling! Increase communication between departments, some departments have no clue what anyone else does


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  5. Senior Accountant

    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO

    I worked at SSM Health Care

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Worked with a lot of great people, many who believed in the mission. Decent salary and benefits. Great emphasis on training.

    Cons

    My situation was that I had responsibility without authority. This only worked when the people were cooperative. When cooperation went out the window, it became impossible to function.

    Advice to Management

    Match responsibility with authority, Take responsibility for mistakes you have made. Don't punish people who are attempting to make unworkable situations work.


  6. Helpful (2)

    Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director
    Former Employee - Director

    I worked at SSM Health Care full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    It's amazing to be a part of a missioned organization providing outstanding leadership.

    Cons

    Leadership at the most senior level is like clowns at the circus, everyone struggling to get in the tiny car. A lack of true focus and direction has put them terribly behind other healthcare providers in the region.

    Advice to Management

    Focus on leading.


  7. Corporate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SSM Health Care full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great front-line personnel that care about patients.
    Good information systems and support.
    Flexibility with work schedule.
    Most team members work well together.
    Pay and benefits are good.

    Cons

    Politics overrides doing the right thing.
    Senior management does not have enough experience.
    Morale is low due to lack of ethics.
    Not enough focus on mission and patient needs.
    Too much focus on financial performance.
    Not enough resources to adequately perform your job.
    PTO earned is generous, however you are not able to take it due to workload.

    Advice to Management

    Pay attention to why employees are resigning/leaving. Don't allow senior management to hire a team if you know you are going to push them out and then all of the employees that they hired. Hire enough resources to perform work.


  8. Helpful (1)

    Follow up clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SSM Health Care full-time

    Recommends
    Recommends

    Pros

    Great work atmosphere,

    Cons

    lacks adequate training for new hires. unequal opportunity.at advancement. "Who you know


  9. Helpful (1)

    System Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Manager in Arnold, MO
    Current Employee - Systems Manager in Arnold, MO

    I have been working at SSM Health Care full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Mission-driven employees who are dedicated to their work; being a part of very important work

    Cons

    Approach isn't to pay top in market so the pay is mediocre and not performance based; newly structured benefits are much more costly than in the past (much like all other organizations); culture supports the do more with less mentality without much regard for work life balance

    Advice to Management

    Senior Leadership appears fragmented; organization seems to go in multiple misaligned directions; refocus dedication to improving the foundational aspects of the organization such as clinical outcomes. Embrace innovation so that the organization can continue to adapt and remain competitive in the changing healthcare world.


  10. Mixed Messages

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SSM Health Care full-time (More than 5 years)

    Pros

    SSM Vision and Values.
    I enjoy my daily job duties and interactions with my coworkers.
    PTO and insurance benefits are generous

    Cons

    There are multiple layers of management and consultants that make decisions without utilizing the experience or preferences from the employees that are affected by said decisions. Resources are squandered on things like commemorative chotchkis and ridiculous travel provisions for management while staffing levels are decreased. Salary levels are well-below local industry standard.

    Advice to Management

    Engage employees in decision-making.Cut frivolous spending and invest in attracting and retaining high-performing employees.


  11. management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Madison, WI
    Current Employee - Anonymous Employee in Madison, WI

    I have been working at SSM Health Care full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefit s and nice people

    Cons

    Some negative attitudes. Staff feel entitled.

    Advice to Management

    None



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