STA Travel
2.4 of 5 35 reviews
www.statravelgroup.com London, United Kingdom 150 to 499 Employees

STA Travel Reviews

Updated Apr 8, 2014

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2.4 35 reviews

                             

43% Approve of the CEO

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Peter Liney

(21 ratings)

22% of employees recommend this company to a friend
35 Employee Reviews
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Great culture, awesome free trips, low wages

Travel Expert (Former Employee)

I worked at STA Travel full-time

ProsGreat opportunities to travel, awesome work environment (casual dress, lots of vacation, great perks!)

ConsLow wages, SMT seems disorganized, job security is minimal

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Unstable

Anonymous Employee (Former Employee)

I worked at STA Travel full-time for more than 5 years

ProsGreat work enviroment and travel benefits. Employees have a passion for travel and it shows in the work and environment.

ConsToo many restructures particualarly in the US. People are always wondering what is coming next and who will be on the chopping block.

No, I would not recommend this company to a friend

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Loved the work, but not enough pay

Anonymous Employee (Current Employee)

I have been working at STA Travel

ProsLoved my day to day job, loved my coworkers, and loved my clients. Loved the relaxed atmosphere

ConsVery low pay for the hours and level of work required. Nowhere to move up within the company (in the US division) unless you wanted to work in Dallas (boo!) Very low commission payout compared to revenue earned.

Advice to Senior ManagementFocus more on your employee retention through created a positive environment, and I bet you see your overall revenue increase for the US division.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good as a starting career

Marketing (Current Employee)
Lewisville, TX

I have been working at STA Travel full-time for more than a year

ProsGlobal Company, able to be creative and explore new ideas.

ConsUnorganized, zero to no travel perks even though it is a travel agency.

Advice to Senior ManagementTo keep teams in communication of company news and or changes.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Fun, young-at-heart company, low salary and little room to grow without moving to HQ

Travel Advisor (Former Employee)
Chicago, IL

I worked at STA Travel full-time for more than 5 years

ProsGreat employees, travel incentives and benefits, fun company culture, movement toward social-environmental responsibility in the travel sector.

ConsLow pay, expensive insurance premiums, little room to grow without moving to their HQ.

Yes, I would recommend this company to a friend

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Used to be great. Now not so much anymore.

Travel Advisor (Former Employee)
Los Angeles, CA

I worked at STA Travel full-time for more than 3 years

Prosyoung vibrant attitude
access to FAM trips
good for entry level sales positions
room for growth
selling fairly unique products to a like-mided client base which is interesting

Consoverall lack of vision for the company
big disconnects between staff and upper management
no real job security
uncertain future with current business model

No, I would not recommend this company to a friend

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Run away quickly

Anonymous Employee (Current Employee)

I have been working at STA Travel full-time

ProsLaid back culture (you can wear jeans if that's what is important to you)

ConsTerminally ill business that will not adapt to save itself. This is exacerbated by new management that is completely out of touch with the business. Management's inability to communicate any type of vision or strategy for the future has everyone nervous and insecure about the future of the company. As a result, all the smart/talented employees have left causing a complete talent drain. I'm sure they could hire more people, but anyone worth having would not want to work in this completely dysfunctional environment. Everyone is packing their parachutes and leaving as quickly as they can. I hope I'm not the one left to turn out the lights when this meets its natural end.

Advice to Senior ManagementIf you have a plan for God's sake please share it.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Overal Positive Brand Ambassador Experience

Brand Ambassador (Current Employee)

I have been working at STA Travel as an intern for more than a year

ProsYou're given a lot of range with what you can do with this internship.
It can either be a lot of nothing (posters, flyers around your campus) or something more exciting.
The other Brand Ambassador and I would come up with more marketing ideas and put them in action.
 I was able to use the computer booking sytem and act as a Travel Expert when one of the staff had been out for quite some time
Perks: travel vouchers at the end of the semester! I held this position the maximum 2 semesters in a row.

ConsNot a lot of guidance
I wish this internship had more structure! This x10.

Advice to Senior ManagementIf you're going to have a Brand Ambassador internship-type program, keep it structured and maintained better.

– I'm not optimistic about the outlook for this company

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Senior Travel Advisor

Senior Travel Advisor (Former Employee)
Seattle, WA

I worked at STA Travel full-time for more than 5 years

ProsGreat travel benefits and health benefits

ConsNot much room for growth besides manager

Yes, I would recommend this company to a friend

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An OK Employer for Mid-Term Employment, Short- and Long-Term Get Shuffled Out

Travel Advisor (Former Employee)
Chandler, AZ

I worked at STA Travel full-time for more than 3 years

ProsLax atmosphere and training provided, set schedules and solid structure. Adheres to state laws regarding breaks and lunches, will not over-schedule or under-schedule.

ConsEntire departments are known to be closed without warning, rampant favoritism.

Advice to Senior ManagementRestructure your marketing team, they have lost money hand over fist with past sales because they don't recognize marketing channels for your demographic, and fail to see simple complications that set a sale (such as when it ends! horror for your call center team advising a customer the sale actually ended 8 hours prior, arguments ensue and money is WASTED).

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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