STA Travel Reviews

Updated July 1, 2015
58 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.7
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Peter Liney
30 Ratings

Pros
  • A relaxed and fun work environment (in 8 reviews)

  • People who work there are generally great people (in 3 reviews)

Cons
  • low pay and increasingly difficult/unrealistic bonus scheme which doesnt take in to account the differences between branches (in 6 reviews)

  • senior management are far too harsh on their teams (in 4 reviews)

More Pros and Cons

58 Employee Reviews

Sort: Popular Rating Date
  1. Very focused and target driven company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in London, England (UK)
    Current Employee - Sales in London, England (UK)

    I have been working at STA Travel full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You have to enjoy chasing targets.

    Cons

    Targets to hit bonus. But that is the norm in sales Very easy company to talk to all levels of people even at the top.
    Tend to listen and have good rationales

    Advice to Management

    Always communicate and give notice when changing anything. Be consistent and always stick to core values.


  2. Helpful (1)

    STA Manchester

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Central Fulfillment Administrator in Manchester, England (UK)
    Former Employee - Central Fulfillment Administrator in Manchester, England (UK)

    I worked at STA Travel full-time (More than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Easy-going team/management. Get to wear whatever you like. Can manage your own time (as long as you get stuff done, you can take a break whenever you like).

    Cons

    Occasionally have to work on one of the weekend days, which can make it a little bit difficult to plan ahead.


  3. Senior Travel Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Travel Advisor in Seattle, WA
    Former Employee - Senior Travel Advisor in Seattle, WA

    I worked at STA Travel full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great travel benefits and health benefits

    Cons

    Not much room for growth besides manager


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Wonderful people, travel benefits, opportunities to grow. Weak areas include IT support and Senior Leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Chandler, AZ
    Former Employee - Management in Chandler, AZ

    I worked at STA Travel full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great opportunties to travel. Young and young-at-heart atmosphere. Fun activities, upbeat, casual (extremely casual) environment. Very open middle management. Decent pay for entry level and opportunity to grow if you apply yourself.

    Cons

    There is almost no money put into support roles. The support team reports to seperate management in the UK and are given different goals than the sales teams so they do not work as one. Senior management has encouraged them to not work as one due to their own personal conflicts. Most of upper management has been removed as cost savings so communiation iand engagement is poor from their level.

    Advice to Management

    With STA US being a small company there should be more engagement with leadership. It is frustating to see leaders come to town only to sit in a conference room all day or work remotely from their hotel room. Operations and Sales needs to find common ground as the current situation hurts the business.


  6. It depends which location you work at and what type of co worker you get to work with.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager

    I worked at STA Travel full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Travel benefits
    International perspective
    Cool people to work with (again, depends on which location you're at)
    Overseas training or meeting if you are at manager level

    Cons

    Some seniors in the office are hard to work while some of them lack leadership to lead the team. Perhaps more training on people skills are needed.

    Advice to Management

    Management people are pretty much cool and you can learn a lot from them, though you need more time to look at what's going on in a smaller office location.


  7. Micro-management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wholesale Account Manager in Chandler, AZ
    Current Employee - Wholesale Account Manager in Chandler, AZ

    I have been working at STA Travel full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Love the atmosphere and the people.

    Cons

    I Hate to be micro-managed.

    Advice to Management

    Should not treat employees like kids and allow them to do their job.


  8. Good as a starting career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Lewisville, TX
    Current Employee - Marketing in Lewisville, TX

    I have been working at STA Travel full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Global Company, able to be creative and explore new ideas.

    Cons

    Unorganized, zero to no travel perks even though it is a travel agency.

    Advice to Management

    To keep teams in communication of company news and or changes.


  9. Fun community to work with, decent pay while going to school.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at STA Travel

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    The work atmosphere is very relaxed. They're generally flexible when scheduling around school. Pay is pretty good, especially if you work part-time.

    Cons

    This is customer service, so every now and then, expect a few customers to yell and blame you for their problems. Tasks can get hectic if one doesn't prioritize them throughout the day.

    Advice to Management

    Better rewards system (or recognition) for employees who excel.


  10. Good but need more $

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chandler, AZ
    Current Employee - Anonymous Employee in Chandler, AZ

    I have been working at STA Travel

    Approves of CEO
    Approves of CEO

    Pros

    Good atmosphere and good people

    Cons

    Pay is not so great

    Advice to Management

    Communication is key


  11. Haven't left even for more $ offers

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programs Travel Agent in Chandler, AZ
    Current Employee - Programs Travel Agent in Chandler, AZ

    I have been working at STA Travel

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Freedom and flexibility
    Coworkers
    Openness with management

    Cons

    Little room for advancement
    Pay raises minimal
    No tuition reimbursement



Showing 58 of 61 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.