STA Travel Reviews

Updated March 25, 2015
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Employee Reviews

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  1. Going downhill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at STA Travel full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Relaxed environment and some great people work here.

    Cons

    ZERO communication and no trust in leadership.

  2. Leaned more than I thought I would.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst
    Former Employee - Analyst

    I worked at STA Travel full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Young social culture that gets things done with limited resources. Lots of skillsets can be learned if employment is looked at as a learning experience and not a long term career.

    Cons

    Industry is tough so long term growth is limited

    Advice to Management

    Create higher margin products to maintain profitability.

  3. Great culture, awesome free trips, low wages

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Travel Expert
    Former Employee - Travel Expert

    I worked at STA Travel full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great opportunities to travel, awesome work environment (casual dress, lots of vacation, great perks!)

    Cons

    Low wages, SMT seems disorganized, job security is minimal

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  5. Travel Expert

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Expert in Chandler, AZ
    Current Employee - Travel Expert in Chandler, AZ

    I have been working at STA Travel full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You can wear jeans to work, people are nice, and you get to learn about the travel industry.

    Cons

    The wages are low for the amount of work, stress, and frustration that comes with the job. There seems to be a high turnover rate which leads management to constantly look for new hires because there isnt enough staff to manage the amount of work.Most of the management is disorganized.

    Advice to Management

    Try to work on retaining current employees, raise the hourly wage to match the demands of the job, train the supervisors to treat the employees better, implement a suggestions box, and hire more people so I that the work is more manageable.

  6. Helpful (1)

    Unstable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at STA Travel full-time (more than 5 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great work enviroment and travel benefits. Employees have a passion for travel and it shows in the work and environment.

    Cons

    Too many restructures particualarly in the US. People are always wondering what is coming next and who will be on the chopping block.

  7. Loved the work, but not enough pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at STA Travel

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Loved my day to day job, loved my coworkers, and loved my clients. Loved the relaxed atmosphere

    Cons

    Very low pay for the hours and level of work required. Nowhere to move up within the company (in the US division) unless you wanted to work in Dallas (boo!) Very low commission payout compared to revenue earned.

    Advice to Management

    Focus more on your employee retention through created a positive environment, and I bet you see your overall revenue increase for the US division.

  8. Good as a starting career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Lewisville, TX
    Current Employee - Marketing in Lewisville, TX

    I have been working at STA Travel full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Global Company, able to be creative and explore new ideas.

    Cons

    Unorganized, zero to no travel perks even though it is a travel agency.

    Advice to Management

    To keep teams in communication of company news and or changes.

  9. Fun, young-at-heart company, low salary and little room to grow without moving to HQ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Travel Advisor in Chicago, IL
    Former Employee - Travel Advisor in Chicago, IL

    I worked at STA Travel full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great employees, travel incentives and benefits, fun company culture, movement toward social-environmental responsibility in the travel sector.

    Cons

    Low pay, expensive insurance premiums, little room to grow without moving to their HQ.

  10. Used to be great. Now not so much anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Travel Advisor in Los Angeles, CA
    Former Employee - Travel Advisor in Los Angeles, CA

    I worked at STA Travel full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    young vibrant attitude
    access to FAM trips
    good for entry level sales positions
    room for growth
    selling fairly unique products to a like-mided client base which is interesting

    Cons

    overall lack of vision for the company
    big disconnects between staff and upper management
    no real job security
    uncertain future with current business model

  11. Helpful (2)

    Run away quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at STA Travel full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Laid back culture (you can wear jeans if that's what is important to you)

    Cons

    Terminally ill business that will not adapt to save itself. This is exacerbated by new management that is completely out of touch with the business. Management's inability to communicate any type of vision or strategy for the future has everyone nervous and insecure about the future of the company. As a result, all the smart/talented employees have left causing a complete talent drain. I'm sure they could hire more people, but anyone worth having would not want to work in this completely dysfunctional environment. Everyone is packing their parachutes and leaving as quickly as they can. I hope I'm not the one left to turn out the lights when this meets its natural end.

    Advice to Management

    If you have a plan for God's sake please share it.

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