- Minneapolis, MN
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- Work/Life Balance
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- Senior Management
I have been working at SWAT Solutions full-time (More than a year)Doesn't RecommendNegative OutlookDoesn't RecommendNegative Outlook
Easy and efficient interview process. Decent pay rate. Good Benefits. Frequently has Happy Hour gatherings for all employees and contractors.
Poor communication on contract renewal/negotiations (contracting). Poor communication and little to no direction from management while working in QA Lab on in-house projects. No bonuses and minimal pay increases. Management runs the business as a Sales business instead of a Software Testing company. They put all of their money into the sales side and little to no money into the actual QA employees, software or infrastructure to provide the QA testers with adequate resources to complete their jobs. No flexibility in work schedules for appointments/time off and no ability to work remotely.
Advice to Management
Start investing in the actual "product" that you sell. Buy licenses for new software so that your QA testers can learn new software/testing skills to better market them. Instead of buying useless TVs and Chromecasts to put in areas that are not useful to the actual QA staff. Have the management more actively involved in the QA Lab day-to-day work/culture. Provide your QA staff with laptops instead of desktops so that they aren't shackled to their desk. A mobile and flexible workforce is a more productive workforce. Consider a bonus program for the QA Lab employees.