SYKES Reviews

Updated May 26, 2015
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  1. Higher Learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SYKES

    Pros

    Great Place to develop your career

    Cons

    You will feel in love with the company

  2. Helpful (1)

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SYKES

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Career Path and Commitment to Employees

    Cons

    Long hours can be stressfu;l

  3. Dream Job, dream company-Hands down!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Gaming Specialist in Terre Haute, IN
    Former Employee - Customer Service Gaming Specialist in Terre Haute, IN

    I worked at SYKES full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company has a strong sense of seeing each employee prosper and develop into the best agent you can possibly become! As long as you keep your supervisor in the loop and communicate, you should not have a single complaint!

    Cons

    There is no room for technological issues in this or any work at home position. With that being said the position can be very stressful due to the company's systematic issues on a daily basis, which can make an already stressful job-a horrible experience!

    Advice to Management

    Fix the system issues and develop support or a more feasible window for employees when they too have tech issues due uncontrollable circumstances.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company with great leadership and wonderful people - Allows you to grow!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Tampa, FL
    Current Employee - Anonymous in Tampa, FL

    I have been working at SYKES full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love my job and the work I do. The team is great. I cannot say enough about the people - they are wonderful in so many ways: smart, hardworking, honest. Company leadership has solid plans for growth and they invest in their people! What's not to love?

    Cons

    I am a tough "grader," but I honestly cannot find anything that is lacking.

    Advice to Management

    Keep doing what you are doing. It is obvious that you care.

  6. Very laid back type of job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Bismarck, ND
    Current Employee - Customer Service Representative in Bismarck, ND

    I have been working at SYKES

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I enjoy being able to work from home. The benefits are nice and other job opportunities to work from the comfort of your home.

    Cons

    Maybe just the idea being your working from home, you do not see anyone face to face, it is all online based, No office to go to.

    Advice to Management

    Always keep us informed what may be happening.

  7. Assist mobile customers with accounts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Little Rock, AR
    Current Employee - Customer Service Representative in Little Rock, AR

    I have been working at SYKES full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great bonuses just take a while to get them

    Cons

    Gets repatitive and hold quick

    Advice to Management

    Have weekly challenges

  8. Recommend fully

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tier One Tech Support in West Pasco, WA
    Current Employee - Tier One Tech Support in West Pasco, WA

    I have been working at SYKES

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy to get full time, overtime offered, great managers (coaches). Very flexible, works with you in emergencies, offers benefits at low cost. Working from home is amazing.

    Cons

    Vision benefits are a little hard to use. Computer I was sent is a little wonky at times
    Pay should be based on state. I only get a little less than $.50 cents more a hour then min wage making $10 a hour but others in other states make a few dollars more than min wage so $10 is a better pay for them than for me .

    Advice to Management

    Train a bit longer and jeep updated materials

  9. Best Job for a Mother of 3

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Fort Campbell, KY
    Current Employee - Customer Service Representative in Fort Campbell, KY

    I have been working at SYKES full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I can work from home and save money on gas. The pay is good, the benefits are great, and the company is 100% legitimate. Because of Sykes, I have a full time job that allows me to have time with my family! I never have to worry about missing work due to car trouble, bad weather, or accidentally missing my alarm. I walk a few steps from my bedroom into my office, and I am at work!

    Also, I am a military spouse. The possibility of frequent moves is very real. So I love that I can take my job with me wherever I go and do not have to worry about causing financial strain on my family.

    Cons

    I have yet to encounter any.

    Advice to Management

    I am very happy at the moment and have no advice to give.

  10. Great place to work for! I love it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SYKES

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great training, Great hours, very nice trainers

    Cons

    None, I can't find anything wrong.

    Advice to Management

    NOne

  11. Alright company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Virginia Beach, VA
    Current Employee - Customer Service Representative in Virginia Beach, VA

    I have been working at SYKES full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good company good training

    Cons

    Getting to know the system

    Advice to Management

    Need better trainers


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