Sabre Reviews

Updated August 26, 2015
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Sabre President and CEO Tom Klein
Tom Klein
18 Ratings

Pros
  • Very good work/life balance with all the benefits of remote work (in 62 reviews)

  • Good place to work - many employees are able to work from home (in 54 reviews)

Cons
  • Some of the new execs are rigid in their work/life balance policies (in 27 reviews)

  • work life balance and not hable to work from home (in 7 reviews)

More Pros and Cons

40 Employee Reviews

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  1. Helpful (5)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Southlake, TX
    Former Employee - Manager in Southlake, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sabre full-time

    Pros

    There is a covered parking lot attached to the building. That's pretty much it.

    Cons

    This is the most toxic work environment I have ever seen. Management is essentially taught to discount younger staff and distrust everything. There is no constructive feedback or coaching. People are berated in front if entire deparments and it's expected that all managers will follow suit. I was actually asked at one point to call an associate and tell her she had committed a "fireable" offense by failing to make herself available for two days on an out of country vacation. I can't describe the level of dysfunction at this company.

    Advice to Management

    Culture needs changed from top to bottom in the finance/accounting area.


  2. Sabre will use and remove you like a band-aid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Southlake, TX
    Former Contractor - Anonymous Contractor in Southlake, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sabre as a contractor (Less than a year)

    Pros

    Nice company name to have on the resume. Some managers are really nice and work with all your personal issues, so you feel motivated to work hard with all the job requirements.

    Cons

    They do not care who you are or how hard you work, they will remove their employee/contractor like a band-aid. They will even sabotage your layoff; calling you to the security desk for some vague reason and then you wont be allowed to go back to your desk, instead the security will bring your belongings to you. They wont give you a reason why they are letting you go either. Some of the managers will even lie to you, making you feel at ease while knowing what's going on in the upper management and that you are on the hit list.

    Advice to Management

    Try to act human and understand that you are playing with real living people with responsibilities.


  3. Airlines Solutions -- NOT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sabre full-time (More than 5 years)

    Pros

    Nice colleagues, nice salary. Great people to work with until you get to the Director's level and above.

    Cons

    Very poor leadership. Favoritism. Zero appreciation for industry knowledge. Dysfunctional. Unethical HR practices. Each department works as a separate company. There is no synergy. Lots of finger pointing and excellent at playing the blame game.

    Advice to Management

    Stop making promising you have no intentions of honoring. Stop misleading the customers.


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  5. Helpful (6)

    Desperately wants to be identified as a technology company but has a long way to go.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance in Southlake, TX
    Former Employee - Quality Assurance in Southlake, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sabre full-time (More than 3 years)

    Pros

    The people you work with day-to-day make it worth coming into work. The buildings are very modern and have a very open environment. The company is committed to a greener environmental effort and contributes to local charities and the community often.

    Cons

    Lack of growth both professionally and technologically. Still stuck in their old American Airlines paradigm of doing things. They are a travel company - not a technology company. Far too top-heavy with non-producing executives - a constant issue at Sabre. Very poor internal training. Especially for new hires. Too much emphasis on yearly goal creation and performance reviews. Employee's performance reviews are rated on a curve - which means even if you achieve your goals you can be rated unsuccessful - which affects any bonuses, salary increases, promotions and the ability to move to other positions within the company. So where's the motivation to excel? Layoffs. Layoffs. Layoffs.

    Advice to Management

    Stop trying to cookie-cutter manage this company. Upper management needs to get in the trenches and understand the issues and problems. Spread the wealth. It's hard to motivate employees when executives park their Lamborghini's in the parking garage and yet the employees are constantly being told to cut costs. Is that the kind of image a publicly-traded company should be projecting?


  6. Helpful (2)

    Great people. Company is going wrong way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Monkey in Southlake, TX
    Former Employee - Monkey in Southlake, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sabre full-time (More than 8 years)

    Pros

    Great people to work with, as humans and professionals. Good place to start at junior level and have a first internship or first job. Coffee is for free. they teach you how to deal with typical HR dinosaurs. Great culture in terms of no discrimination and CSR.

    Cons

    Salaries very out of range, and you are asked to give 150% of your life to company. No vision, no idea of industry of technology, very outdated, working in crisis mode every day. Rules are different depending if you are a good friend of HR or not. Permanent change of high level execs who are not longer than 2 or 3 years in company, now they know nothing about travel industry.

    Advice to Management

    If you want to grow the company, quit and let the position to someone who is really prepared for the position, and don't play the game/circus all time.


  7. Helpful (5)

    Sr Mgt

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Southlake, TX
    Former Employee - Director in Southlake, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good people but poor sr/exec leadership team that don't collaborate or work well together. The thought was the new CEO and HR exec was going to drive improvement in the area and he hasnt improved on the things at all...actually worst than before.

    Cons

    Weak exec ledership team with marginal track record. Weak leadership cascades throughout the org and impact ability to enable the workforce.

    Advice to Management

    Focus on building leadship capability and trust with the ranks. New leadership team is NOT trustworthy. Execs need to live the VALUES (vs the lip sevice and signage on values posted everywhere you turn). Little to no INNOVATION, yet they boast that they are an INNOVATIVE company...just not so.


  8. Helpful (2)

    HR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Southlake, TX
    Former Employee - Anonymous Employee in Southlake, TX
    Doesn't Recommend

    I worked at Sabre full-time (Less than a year)

    Pros

    The only pro is that the building is pretty

    Cons

    There's a major lack of leadership and Intelligence in HR and Talent Acquisition. The work environment is horrible and hostile


  9. Helpful (2)

    Great place if you don't like your family.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Southlake, TX
    Former Employee - Software Developer in Southlake, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sabre full-time (More than 10 years)

    Pros

    Small pockets of effective teams trying to accomplish goals.

    Cons

    Will work you to death and then complain about your rotting corpse. HR is a serious issue at the company. Everything else can be fixed but HR has no cleaning mechanism. It has become a cesspool of dishonesty and delusions of self granduer.

    Advice to Management

    throw some chlorine in the HR pool


  10. Helpful (4)

    Awful place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Southlake, TX
    Former Employee - Senior Product Manager in Southlake, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    401K match is okay and the volunteer week each year is nice.

    Cons

    Where to start? All good ideas get lost in tiers on tiers on tiers of middle management. Upper management is completely removed from rest of employees and operates like an old boys' club. The office is in the middle of nowhere.

    Advice to Management

    Figure it out?


  11. Cog in the Machine

    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Anonymous Employee in Bethesda, MD
    Current Employee - Anonymous Employee in Bethesda, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sabre full-time

    Pros

    Good start to career if fresh out of school and need experience while searching for long-term position.

    Cons

    Poor work life balance on project teams. Account teams inconsistent in skill sets, leaving some with little to do and others understaffed, overworked, or clueless.

    Advice to Management

    Spread the work around more equitably. Currently there's a mix of "not enough to do" and "work 24/7 to meet due dates". Losing employees to overwork and unhappiness happens in cycles, adding more work to the remaining "team" members..



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