Sabre Reviews

Updated August 18, 2015
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3.0
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Sabre President and CEO Tom Klein
Tom Klein
46 Ratings

Pros
  • Very good work/life balance with all the benefits of remote work (in 62 reviews)

  • Good place to work - many employees are able to work from home (in 54 reviews)

Cons
  • Some of the new execs are rigid in their work/life balance policies (in 27 reviews)

  • work life balance and not hable to work from home (in 7 reviews)

More Pros and Cons

166 Employee Reviews

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  1. Helpful (2)

    Great place to work until someone is needed to take the fall.. :-/

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in Southlake, TX
    Former Employee - Developer in Southlake, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    Due the to the numerous groups within sabre, there can be many opportunites. The location is beautiful. The people tend to be friendly.

    Cons

    No integrity when it comes to handling negative issues. They will use you as a scapegoat/fall guy the moment they feel the heat.

    Advice to Management

    Have integrity and character in everything you do. Do not sacrifice a righteous person in the place of one who has done wrong or made a mistake, no matter how well you like the latter. Your employees are your most valuable resource. Treat them well and they will take care of you.


  2. Helpful (1)

    Great place to start, not a place where you make a career

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Business Systems Analyst in Southlake, TX
    Current Employee - Lead Business Systems Analyst in Southlake, TX
    No opinion of CEO

    Pros

    Sabre is a good technology company that one can cut his/her teeth on before moving on to bigger and better things. Airlines as a vertical is good to work on, it provides some valuable insights into operations. Great friendly colleagues around the world.

    Cons

    Work-life balance is terrible if you work in the Airline Software solution space. The career path is sketchy at best. The performance reviews are done in a lackluster way. One would think the company would pay great attention to people who have garnered a lot experience in this vertical so that they can continue to be the industry leader in airline software space. Compensation is far below industry standards across the board.

    Advice to Management

    Educate the employees on the career path, provide them tools, be more accountable to employees on what they want, what they can achieve. Improve work life balance.


  3. Helpful (4)

    Sabre: A Nice Place to Visit But They Won't Let you Stay.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Southlake, TX
    Former Employee - Senior Business Analyst in Southlake, TX
    Approves of CEO

    Pros

    New employee salary levels are respectable and the "prestige" of working for a company of this size and reputation in the travel and tourism industry. The company is quite flexible with allowing employee's time off when they need it (they recently switched to a PTO concept versus sick days/vacation days). They are pro work-from-home advocates for those whose jobs support the concept.

    Cons

    One doesn't get a strong feeling that a clear and solid direction for the company is laid out. Acquisition of other travel related businesses is like a feeding frenzy and often it's hard to tell where one company ends and another begins or who owns what and does what and for how long. The best way for employee's to see who Sabre owns on any given day is to go to the website and watch them scroll across the bottom! The company is almost freakishly hell-bent on having offices in other countries and then ties jobs in those other offices directly to peers in the Texas offices which then makes departmental or team meetings awkward and scheduling them (via conference calls) a nightmare, e.g., 11pm locally to for an 8am meeting in India and vice versus. It's impossible to build a rapport or relationship with your peers when they are half way around the world. The ongoing practice of a "RIF" (Reduction In Work Force) never allows one to feel secure in their position and the idea or concept of having a career at Sabre is non-existent and is more like a stopping point along the path to the other place you will have a career. The company does absolutely nothing to help a legacy employee move into another area of work if he or she is affected by a RIF. You are allowed XX days to apply for other jobs within the company but you are on your own, whether your tenure is 3 years or 30! There is absolutely zero sense of unity or "family" here.

    Advice to Management

    Stop buying up everything that sounds like it might be related to travel! Let the company settle herself and mature some. Stop discarding employee's like yesterdays toast, especially those who have worked with you through all of the monumental changes that have occurred in the past few years. You talk the talk, now time to walk some of it, too.


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  5. Helpful (2)

    Satisfactory place to work, previously a great place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Southlake, TX
    Former Employee - Project Manager in Southlake, TX
    No opinion of CEO

    Pros

    For long-time employees of Sabre, the earlier benefits were better and are usually grandfathered. For newer employees, they are still fairly worthwhile. There is usually great flexibility in working from home for most but not all jobs. People tend to be friendly and helpful. The work attire is completely casual. There are many international opportunities for those who wish to have assignments abroad. Sabre is generally good about allowing training at the company expense and has a lot of e-learning available too. It promotes a wellness program that, if followed, gives discounts on the health care benefits. This is a very profitable company that gives good yearly bonuses.

    Cons

    Most functions are being offshored to save on labor costs so there is little room for advancement for U.S. employees. There are constant concerns over layoffs as they occur frequently. Benefits have been curtailed over the years which is fairly standard for most companies. There is no longer a yearly pay plan so although the occasional ad hoc raise is possible, the yearly bonus (available for the past several profitable years) is used in place of pay raises. While most departments are flexible about working from home at least occasionally, some departments require a very heavy workload and less flexibility in hours. Unfortunately the feeling of caring about employees has diminished somewhat over the last few years. Previously it was much more employee oriented.

    Advice to Management

    Is sufficient cost being saved by offshoring so many positions? It appears that there is so much back and forth travel that the cost of such expenses may be offsetting the savings of offshored labor. Also this appears to undercut the U.S. economy as so many U.S. citizens are now out of work for this and other reasons. Although companies must continue to be careful of expenses, the push for extreme profit appears to be outweighing the need to consider employees as the valuable assets they are.


  6. Love this company - but leadership capability (just below senior mgmt) is sorely lacking.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Marketing Senior in Dallas, TX
    Current Employee - Product Marketing Senior in Dallas, TX
    Recommends
    Approves of CEO

    Pros

    Quality of life based on aggressive work from home program, incredible benefits (vacation & 401K), great facilities, better-than-average pay, fun industry.

    Cons

    Technology company that too far behind the times/too slow to react to fall into the tech category. Reactive versus proactive from a product and people perspective. Give too great of salaries & benefits without requiring equivalent results from employees - no sense of urgency in a dynamic & quickly changing industry. Everyone is way too comfortable with no motivation for change or aggressive innovation. Very satisfied with top-tier execs; however, too much focus by those just below top-tier execs in their personal career growth without much consideration or coaching for those below. VPs/Directors too concerned with when & how they can claw their way up the ladder that they tend to never groom those below them to replace them once that occurs. Also, very few young employees which also hinders rapid technological advancement versus competitors.

    Advice to Management

    Depends upon who falls into that category - C-level execs I would say I am satisfied with for the most part, assuming they are encouraging those below to train & foster the development of their direct reports and encouraging those reports to do the same for their employees. I would also say we should never assume we are as advanced and innovative as we like to pat ourselves on the back for being. We aren't. We are actually extremely slow & reactive and as long as the market has no choice but to use us, no one will care & it won't impact profits... but the day will come when that isn't the case and we will wish we had done more. We should take a closer look to ensure we are doing more today versus regretting tomorrow.


  7. Helpful (1)

    The good and bad of working for Sabre.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New Business Development in Southlake, TX
    Former Employee - New Business Development in Southlake, TX
    No opinion of CEO

    Pros

    Working at Sabre I had good benefits and a good salary. My managers always provided me with excellent feedback, although I thought the review process was a little tedious at times. I have had many different positions within the organization and promotions along the way.

    Cons

    Downsides are the same as with many companies. Lack of communication, so many changes with in short periods of time and alot of outsourcing.

    Advice to Management

    I realize that Sabre is a Global company, however with that in mind, please do sacrifice experience and industry knowledge for untrained workers in foreign countries.


  8. Helpful (1)

    Senior Management Weakness

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Project Manager in Southlake, TX
    Former Employee - Enterprise Project Manager in Southlake, TX
    No opinion of CEO

    Pros

    - A good place to work for - The benefits aren't too bad and the people are generally responsive and cooperative. - Autonomy and individuality thrives in this position with this team. - Flexibility in working schedules, especially when you have urgent issues that require you to take time off. - An "at ease" environment - Mostly casual most of the time. - Liked the building structure and the Cafeteria - The food was good.

    Cons

    - Lack of leadership, direction and honesty on behalf of Senior Management - One day you are tasked with a role that’s supposed to be one of the highest priority and visibility, only to find out few weeks down the line that it was cancelled – and in some cases without informing you of that so you can direct you synergy to other tasks. - Too many duplicated processes, tools, dev apps that end up thinning the companies bottom line. - Too much off-shoring and outsourcing - Lack of honesty on the management side - I was rated "Outstanding" in every category, were promoted - albeit without a salary increase - just few months after being hired, managed to way outperform what was required of me as per my management recommendations and requirements, were informed that I will never be laid off given my performance and the importance of the job I was doing (and indeed it was a highly crucial position focusing on cutting cost, improving quality and the company's bottom line), however, I was one of the first ones to be cut loose. My job was outsourced to a newly grad developer who was way overworked to start with and has never been exposed to a management or leadership position. -

    Advice to Management

    You really need to shake up your Senior Management Team. The competition is fierce out there and playing Loyalty Games will not get you to the Global Leadership Position that you once held. Take care of your good employees - You've got lots of intelligent and very hard working people who are the best in the industry. Don't be blinded by Corporate Greed only to find out that you brought about your own demise taking a back seat watching the competition take over your business, your clients and your Human Capital. Wish you the best of luck…


  9. Helpful (1)

    Company is well run . . .just a little clueless on salaries

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Southlake, TX
    Former Employee - Anonymous Employee in Southlake, TX
    Approves of CEO

    Pros

    CEO is very well liked. Knows the business and runs it well. Very proactive company.

    Cons

    Finance department is a bit of a boys club. Salaries are on the low side.

    Advice to Management

    Loosen the purse strings with your employees or you will lose good talent when the economy picks up.


  10. Helpful (2)

    An old boys club

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Southlake, TX
    Former Employee - Anonymous Employee in Southlake, TX
    Disapproves of CEO

    Pros

    Great work-life balance; good group of employees; great food in cafe; focus on strategy; thorough employee review process; good bonus opportunities

    Cons

    Egomaniacal sr leaders. Bureaucracy and process stifling. Old airline and agency guys still in charge although growth businesses are hotel and online. Arrogant approach to customers and market. Very few jobs at vp level and above

    Advice to Management

    Bring in some fresh blood. The same svps rotate jobs every 2 years. No innovation is possible with that crew.


  11. Helpful (2)

    Mostly a great experience. Would like company to be more helpful with career advancement

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Southlake, TX
    Current Employee - Product Manager in Southlake, TX
    Recommends
    No opinion of CEO

    Pros

    - Strong company in the industry. - People are mostly nice to work with - Opportunity to move around and work in different areas if you take the initiative

    Cons

    - Very conservative when it comes to developing promising employees. I constantly hear from my friends about how their companies take more risks with them and help them grow in their careers - Conservative company that does not take too many financial risks that prevent it from being cutting edge leaders

    Advice to Management

    - Take some risks!!! - Think outside the box.



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