Sabre

  www.sabre.com
  www.sabre.com

Sabre Reviews

Updated December 22, 2014
Updated December 22, 2014
393 Reviews
3.3
393 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sabre President and CEO Tom Klein
Tom Klein
97 Ratings

Review Highlights

Pros
  • Managers don't pressurize employees unnecessarily; they respect your work-life balance (in 62 reviews)

  • Flexible work from home policy but hear that it might be changing soon (in 54 reviews)


Cons
  • Very little regard for work-life balance overall and compensation is below market (in 27 reviews)

  • Work from home depends on manager and the team you are working in (in 7 reviews)

More Highlights

Employee Reviews

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  1. 6 people found this helpful  

    Don't work here..run for somewhere else

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sabre

    Pros

    Good cafeteria food, covered parking.

    Cons

    This place lays off workers like crazy. You will walk in one day thinking it's just another day at the office, thinking you're performing well, and BOOM...a 5 minute ambiguous meeting full of jibberish about the company needing to reduce expenses yadda yadda and your job (along with scores of others) is one of those things to cut. They'll pull this 2 weeks before Christmas so obviously they don't even care about morale and what the employees lucky enough to still have a job after a mass layoff will think. What a COMPANY!! If they didn't screw up running it so badly, they wouldn't have to resort to worrying about their financials that they have to churn through an annual hire/fire cycle.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Painfull!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Southlake, TX
    Former Employee - Anonymous Employee in Southlake, TX

    I worked at Sabre full-time (more than an year)

    Pros

    Not working there any more!

    Cons

    Finger pointing, back-stabbing, micro-managing, no annual raises

    Advice to ManagementAdvice

    If you want to recruit and keep valued employees, treat them as such!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Work here if you don't want balance and like managers who throw you under the bus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Marketing Manager in Southlake, TX
    Former Employee - Senior Marketing Manager in Southlake, TX

    I worked at Sabre full-time (less than an year)

    Pros

    Good benefits and casual dress code

    Cons

    This was by far the worst experience I've ever had at a company. Managers take credit for their teams' work but throw them under the bus when something goes wrong. Coworkers will stab you in the back. Management will hold it against you if you can't stay past 6pm because of childcare issues. There is a reason this company cannot recruit or retain talent, it is a horrible place to work. I worked 60-80 hours/week consistently (even working on most weekends), and was told I was not getting enough done. My manager refused to remove anything from my plate, even though she couldn't articulate why certain deliverables were needed or how they would be used. This culture comes from the top down, if you want to be rewarded, get into the inner circle and make sure you're the first one in and the last to leave (even though you won't get an actual desk assigned to you because of "flex" scheduling).

    Advice to ManagementAdvice

    Fire your mid-level managers and hire people who actually understand how to motivate their employees. Gain some understanding that people have lives outside of work, and work life balance is not a "perk," it is necessary if you want happy, productive employees. Try surveying employees more than once every few years and then listen to them. My coworkers were all miserable, this was not an isolated incident.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Command and Control Management Style at Sabre Airline Solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Southlake, TX
    Current Employee - Anonymous Employee in Southlake, TX

    I have been working at Sabre full-time (more than 3 years)

    Pros

    - Beautiful campus, green LEED certification building and recycling programs
    - Free Coffee
    - Great Cafeteria with healthy options
    - Health benefit options and programs throughout the year to encourage healthy living

    Cons

    - Former AMR / American Airlines company which still ignores and defends bad managers
    - Many managers have little to no leadership or motivational skills
    - Quality of data and services they provide is generally out dated, not accurate and overpriced compared to the competition
    - Cultural diversity is heavily weighted by temporary foreigners from India with bias towards women, and other employees, similar to the CAST systems in their own country
    - English is the second language spoken here, not English. Very difficult to understand during meetings and conference calls
    - Promises are not kept, be sure to get everything in writing before working here
    - Google type atmosphere quickly fades once the smoke and mirrors go away
    - High employee turnover, ask why the previous employees left and why there are so many current job openings, its not all because of growth
    - Bad reputation among current customers
    - Obscene profit margins, yet tight fisted managers who demand more profits and higher margins

    Advice to ManagementAdvice

    - Hire more industry professionals with leadership skills, not MBA's who never worked in the airline industry or technology people with no personality.
    - Technology people are good at Technology, and generally do not make good leaders, mentors or motivators
    - Move all the off-shore business units under one roof to the USA
    - Make HR more about helping employees than supporting and defending bad managers
    - Eliminate old school managers who still embrace the Command and Control management style
    - Treat others how you want to be treated, and encourage this simple Golden Rule with other leaders and managers

    Doesn't Recommend
    Neutral Outlook
  6.  

    Not for Technical Minded People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Lead in Southlake, TX
    Current Employee - Tech Lead in Southlake, TX

    I have been working at Sabre full-time (more than 3 years)

    Pros

    They might let you work from home sometimes
    Lot's of events if you are in Southlake.

    Cons

    Really not the best place for technically minded people. The business side likes to use lot of buzzwords and have a general overview that developers are a commodity. There is also a lot technical people in charge from when Mainframes ruled the earth.

    This results in lots of offshoring and badly designed systems. If you really like working on systems like it still the late 80's then you will love this place.

    It actually quite shocking how little people in key positions know. One positive thing is missing release dates are the norm so you really don't have to work very hard.

    Sabre actually works like a bunch of very small businesses this results in lots of duplication and products looking like they came from two different companies.

    Also sometimes who you report too just simply do not make sense like US developers having offshore developers as managers.

    Requirements from marketing are a joke and change on a daily basis.

    Advice to ManagementAdvice

    Hire an outside firm to go in and cut the dead weight and leave nothing sacred. Also remember you get what you pay you best developers are leaving faster then you can hire them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    If you like working in a sweatshop, this is the place for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Southlake, TX
    Former Employee - Marketing Manager in Southlake, TX

    I worked at Sabre full-time (less than an year)

    Pros

    The company does some great community and environmental outreach, and the industry is moderately interesting

    Cons

    Sabre acts more like an airline than a software company and wonders why they struggle to recruit and retain talent. They claim to want new ideas, but if you come in with new ideas, you will quickly get but on the "naughty list". Managers are too afraid to say no, which means you are constantly in firedrill mode, however, when the fire is out, you are still expected to meet all of the arbitrarily set deadlines from the work you dropped in order to put out the fire. People here routinely work 60+ hours/week, and instead of thanks for the hard work, they get told they aren't working enough. This place will very quickly suck the soul out of you. On top of this, you can't trust your coworkers. They will say one thing to your face and stab you in the back to your managers. Managers do not protect their employees, they take credit for their employees' wins and blame employees for losses. Run away, do not work here if you value your sanity.

    Advice to ManagementAdvice

    Get rid of the airline mentality and learn how to value your employees. Be open to new ideas, and learn how to prioritize workloads. Just because you communicated something would be done by a certain date doesn't mean you have to stick to that date if other, more important, projects come up. Employees in AS are overworked and miserable, these kinds of employees will continue to decline in productivity unless something changes. The measure of a good employee should not be that he or she is in the office from 6am-8pm, it should be in the quality of work he or she produces.

    Doesn't Recommend
    Positive Outlook
  8.  

    Sabre is like a box of chocolates....you never know what you are going to get

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Southlake, TX
    Current Employee - Consultant in Southlake, TX

    I have been working at Sabre full-time (more than an year)

    Pros

    A history of innovation in airline technologies.
    Exciting opportunities for working with different cultures and traveling to other countries!!
    Opportunities to work in different areas of the business
    Good cafeteria- has free range meat, etc.
    LEED certified building and other "green" initiatives

    Cons

    Your experience will be heavily dependent upon where you end up hence the title. There are some good groups and managers but there are some really bad, old school thinkers out there; true leaders are few and far between. If you work for one of those, you may be miserable. Do your due diligence with your potential manager and team to ensure you don't get stuck in a position you don't want to be in. Sadly the corporate culture reflects this in general.

    Generally, bad travel policies (e.g. coach to Europe and South America from headquarters).
    Rules in general are not consistently applied (some managers make up policies that apply to them and not you).
    Capacity in HDQ parking garage is insufficient.
    Seating is HDQ insufficient.
    Terrible corporate booking tool (gives limited options, blocks some airlines altogether, and is inflexible) and expense reporting tool (difficult to use).
    Pay is better than an airline but not by much.
    Products are often late and customers often unhappy
    Do your due diligence on this company (i.e. research news, litigation) and see if you want to work here.

    Advice to ManagementAdvice

    Develop leaders not old school managers. Clean house of the bad apples. Act as a business partner towards your customers.

    Doesn't Recommend
    Positive Outlook
  9. 1 person found this helpful  

    very dissatified with my FIRST corporate experience. Felt like i wasted the beginning year of my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Business Analyst in Bangalore (India)
    Former Employee - Associate Business Analyst in Bangalore (India)

    I worked at Sabre full-time (less than an year)

    Pros

    If you chilling out with flexible work hours, and you dont care about personal growth, then this is the job for you.

    Cons

    Lot of sycophancy needed to get work done.
    Company doesn't care about the employees.
    Projects keep getting pushed out for random reasons.
    Values/culture is just used for wall hangings and posters

    I was recruited from campus as a business analyst. When I joined the company, i was put into a software dev role. It took me 5 months just to convince HR and management to change my profile. Even after that, my team wasn't changed and i was sitting with no work(quality-less work) for a long time.
    Earlier i believed that if i convey my problems properly, in due course my concerns will be addressed. but it never happened and i had to switch.

    Although i was given the profile of BA on campus, my offer letter just said 'Associate' and when i tried contacting the HR prior to joining, I got no response.

    Advice to ManagementAdvice

    Make sure that you are utiizing people with skills in the right profiles, not just throwing them wherever you might please.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Good for nothing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Software Developer in Bangalore (India)
    Former Employee - Senior Software Developer in Bangalore (India)

    I worked at Sabre

    Pros

    -Benefits
    -Work from home in some projects

    Cons

    -Front office and HR people are very rude
    -No desks in bangalore office.. will have to wait 1 month to get your seat.. till then have to roll here and there.
    -Managers are not cooperative with team members
    -Annual hike is very less
    -Appraisal system is just for name sake
    -Hell for new joiners

    Advice to ManagementAdvice

    Please ask HR and front office people to be polite and respectful
    Please make the on boarding process fast
    Please avoid staff speaking local languages in official meetings and office

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Awful is the least that can be said

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sabre

    Pros

    - Flexi work environment, most people can work from home
    - If you like to travel a lot, this can be a good place, also if you might be prepare to last minute changes most of the time

    Cons

    - From such a big company you would expect some excessive bureaucracy that slow down processes, but here we are talking of no-sense endless time-consuming task for getting anything done
    - Missing of sense of strategy and communication overall - there are a lot of business units and acquired companies that still work in silos not having a clue of where they are going
    - Salary compensation is on the low-end side, especially considering the amount of stress and workload you need to manage
    - They keep over-promising to client during sales, just to constantly under-delivering and disappointing them during execution, this make the client-facing roles pretty hard.
    - No career progression: you see people that stay years and find their little corner just hoping to get to retirement age without being to much bother - if you care about your career just leave soon or even better not even start here.
    - No clear role definition: you end up being CCed in every second urgent email with other 30 people, none of which has responsibility or ownership to fix it, so every little thing take ages to find a solution.
    - You are not expected to work long hour if you "really" don't want too, but be ready to get that important mail you had been expecting for weeks at last minute at 2 AM on a Sunday from the other part of the world, and yes you are expected to have red it.
    - US centric - no matter how much the other regions will grow, the decision making is always on US, making extremely hard to get local support and visibility

    Advice to ManagementAdvice

    - Re-thing the business from top-down, set up some clear standard and processes, communicate them effectively and stick to them
    - Implement some good method to receive feedback from employee from all level

    Doesn't Recommend
    No opinion of CEO

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