Safe Auto

www.safeauto.com
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Safe Auto Reviews

Updated February 9, 2015
Updated February 9, 2015
28 Reviews
2.1
28 Reviews
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Ari Deshe
14 Ratings

Employee Reviews

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  1.  

    Good experience overall but high stressful job due to high pending and high turnover as a result of the high pending.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster
    Former Employee - Claims Adjuster

    I worked at Safe Auto full-time (more than 3 years)

    Pros

    flexible company to work for

    Cons

    very high pending files for adjusters

    Advice to ManagementAdvice

    Decrease adjusters pending files in order for their product to be good and constant without unnecessary stress. A stressful job does not allow the worker to produce a good high quality product that customers are looking for therefore affecting the customer retention as a result. Management should step away from their desk and spend more time on the floor with adjusters in order for management to understand the life of an adjuster and only then they will understand that although it sounds easy, it is not easy to be an adjuster and handle so many things at once. Let management handle the phones for a few days and they might get a better view of how much an adjuster has to do on daily basis.

    Recommends
    Positive Outlook
  2.  

    Treated Like Children

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Representative in Columbus, OH
    Current Employee - Call Center Representative in Columbus, OH

    I have been working at Safe Auto full-time (more than 5 years)

    Pros

    Great co-workers pay and benefits are OK.

    Cons

    If you look up the word micro-management in the dictionary, you will see a Safe Auto Logo. You are treated like a child by bully managers!

    Advice to ManagementAdvice

    Get rid of 1/2 your management, and just let your workers do their job in peace, without big brother breathing constantly down your neck.

    Doesn't Recommend
    Neutral Outlook
  3.  

    csr

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Safe Auto

    Pros

    Sorry but there are not any pros.

    Cons

    The management is not very good.

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  5.  

    Overworked and Severely Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Columbus, OH
    Former Employee - Analyst in Columbus, OH

    I worked at Safe Auto full-time (less than a year)

    Pros

    Benefits, PTO, coworkers - there aren't alot of pros as they have you working 12 hour days since they cannot pay high enough to retain well-educated employees.

    Cons

    Huge turnover which makes you wonder what is going on with the company. Micro manager extraordinaire in every area. High expectations with very little direction.

    Advice to ManagementAdvice

    Competitive analysis on pay throughout central Ohio would likely yield some shocking results and open their eyes to reality. You cannot retain employees when the only ones you employ are underpaid and report to managers who have a poor attitude.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Work for another company with a better reputation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Department
    Former Employee - Claims Department

    I worked at Safe Auto full-time

    Pros

    Some of the people were great, some were dedicated, and some had in-depth knowledge in their job function. There were a decent group of people there who actually had a great work ethic and took pride in what they did.

    Cons

    The atmosphere was dour. Micro-management abound, extreme work load within every department, minimal pay, and pompous expectations from low-level managers. The stress alone in that environment can take years off your life. Customers were rude; yelling at anyone who would answer the phone. Depending on the department, not many people answered their phones. More interested in sales than retention; including both internal and external customers. Completely misplaced sense of loyalty.

    Advice to ManagementAdvice

    There is a limited career track for most positions within the company's structure. Don't offer child-like incentives in place of lucrative career paths. It's condescending.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Overall lack of direction within the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Safe Auto full-time (more than 3 years)

    Pros

    Flexible hours; 401K; Generous health benefits.

    Cons

    Lack of communication; failure to adhere to established policies and procedures; claims staff lacks basic knowledge of insurance and claims practices. Redundant reporting and severe micro-managing.

    Advice to ManagementAdvice

    Identify those employees lacking the necessary skills through claim file audits.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Believe the negative reviews!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safe Auto full-time

    Pros

    There aren't any positive comments.

    Cons

    Company is unethical. Don't trust anyone. Believe that the executives are only out to make themselves more money. If it means walking over you in the process, they wouldn't think twice.

    Advice to ManagementAdvice

    Get a conscience. Take care of your employees. We are not "human capital". We are people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Unethical and Not to be Trusted !!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Columbus, OH
    Former Employee - Customer Service in Columbus, OH

    I worked at Safe Auto full-time (more than a year)

    Pros

    None because they don't deliver what they promise.

    Cons

    Deceitful and unethical is all i have to say. They are all vague and unresponsive in an effort to take advantage of their employees. If you do your research and review their lawsuits you will see that is the company environment from the top to the bottom. Don't work here unless you are so desperate you can't do any better.

    Advice to ManagementAdvice

    Your time is limited so continue until you get sued again.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Horrible, horrible. Run fast !

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safe Auto

    Pros

    Jeans all week. I am supposed to write 20 words to explain the pros of the company but other than jeans all week there are no pros.

    Cons

    Low pay, micromanaging, CCC upper management does not have a clue. Many liars. Many, many layoffs.

    Advice to ManagementAdvice

    Restructure completely especially CCC upper management. They do not have the best interest of SA at heart.

  11.  

    Newly transformed leadership reflect strong armed bullying management style, lacking diversity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safe Auto full-time (more than 10 years)

    Pros

    Many of the reasons to work for SA are no longer with the Company or no longer hold key management roles

    Cons

    Lack of integrity and holding to core values

    Advice to ManagementAdvice

    Go back to core values

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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