Safe Auto Reviews

Updated April 20, 2015
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2.6
32 Reviews
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Ari Deshe
16 Ratings

Employee Reviews

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  1. Moving quickly and in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safe Auto full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun environment; good teamwork across departments; lots to do; suggestions are taken seriously; work / life balance is up to the individual; variable compensation; autonomy is given but you can ask anyone for help, clear goals and objectives.

    Cons

    Some growing pains; fast paced environment and gaining speed daily (can create stress); significant amounts of business and technical change; Goals and objectives sometimes change, but if you ask, management will clarify.

    Advice to Management

    Keep communicating even when you think you have communicated enough. People want to feel connected and contribute to the organization.

  2. Claims Adjuster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Columbus, OH
    Current Employee - Claims Adjuster in Columbus, OH

    I have been working at Safe Auto full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing facility. Every employee is over the top nice. There is a great training program, and tons of room for advancement. I have never been this thrilled about an employer.

    Cons

    Lower starting salary, but numerous reviews, and opportunity for growth. Kind of higher turnover because of higher paying comparable jobs.

    Advice to Management

    Keep up the great work. Consider correlation between salary and retention.

  3. Company under going changes, so there is hope. But...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Columbus, OH
    Former Employee - Analyst in Columbus, OH

    I worked at Safe Auto full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    beautiful new building
    friendly coworkers
    proximity to mall and restaurants

    Cons

    pay worst in industry
    little room for growth
    manager broke trust to save a buck

    Advice to Management

    invest in your people.

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  5. Helpful (2)

    Overall Good Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Columbus, OH
    Current Employee - Claims Adjuster in Columbus, OH

    I have been working at Safe Auto full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company structure and training
    Good Benefits
    Promotes Health & Wellness
    Co- Workers

    Cons

    Workload Overwhelming at times
    Pay could have been better

  6. Helpful (1)

    Good experience overall but high stressful job due to high pending and high turnover as a result of the high pending.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster
    Former Employee - Claims Adjuster

    I worked at Safe Auto full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    flexible company to work for

    Cons

    very high pending files for adjusters

    Advice to Management

    Decrease adjusters pending files in order for their product to be good and constant without unnecessary stress. A stressful job does not allow the worker to produce a good high quality product that customers are looking for therefore affecting the customer retention as a result. Management should step away from their desk and spend more time on the floor with adjusters in order for management to understand the life of an adjuster and only then they will understand that although it sounds easy, it is not easy to be an adjuster and handle so many things at once. Let management handle the phones for a few days and they might get a better view of how much an adjuster has to do on daily basis.

  7. Treated Like Children

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Representative in Columbus, OH
    Current Employee - Call Center Representative in Columbus, OH

    I have been working at Safe Auto full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great co-workers pay and benefits are OK.

    Cons

    If you look up the word micro-management in the dictionary, you will see a Safe Auto Logo. You are treated like a child by bully managers!

    Advice to Management

    Get rid of 1/2 your management, and just let your workers do their job in peace, without big brother breathing constantly down your neck.

  8. csr

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Safe Auto

    Pros

    Sorry but there are not any pros.

    Cons

    The management is not very good.

  9. Overworked and Severely Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Columbus, OH
    Former Employee - Analyst in Columbus, OH

    I worked at Safe Auto full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits, PTO, coworkers - there aren't alot of pros as they have you working 12 hour days since they cannot pay high enough to retain well-educated employees.

    Cons

    Huge turnover which makes you wonder what is going on with the company. Micro manager extraordinaire in every area. High expectations with very little direction.

    Advice to Management

    Competitive analysis on pay throughout central Ohio would likely yield some shocking results and open their eyes to reality. You cannot retain employees when the only ones you employ are underpaid and report to managers who have a poor attitude.

  10. Work for another company with a better reputation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Department
    Former Employee - Claims Department

    I worked at Safe Auto full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some of the people were great, some were dedicated, and some had in-depth knowledge in their job function. There were a decent group of people there who actually had a great work ethic and took pride in what they did.

    Cons

    The atmosphere was dour. Micro-management abound, extreme work load within every department, minimal pay, and pompous expectations from low-level managers. The stress alone in that environment can take years off your life. Customers were rude; yelling at anyone who would answer the phone. Depending on the department, not many people answered their phones. More interested in sales than retention; including both internal and external customers. Completely misplaced sense of loyalty.

    Advice to Management

    There is a limited career track for most positions within the company's structure. Don't offer child-like incentives in place of lucrative career paths. It's condescending.

  11. Overall lack of direction within the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Safe Auto full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible hours; 401K; Generous health benefits.

    Cons

    Lack of communication; failure to adhere to established policies and procedures; claims staff lacks basic knowledge of insurance and claims practices. Redundant reporting and severe micro-managing.

    Advice to Management

    Identify those employees lacking the necessary skills through claim file audits.

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