Safeco Reviews

Updated October 20, 2014
Updated October 20, 2014
108 Reviews
3.2
108 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Safeco President Matthew D. Nickerson
Matthew D. Nickerson
12 Ratings

Review Highlights

Pros
  • Great work life balance, amazing salary, career opportinities and upward mobility (in 15 reviews)

  • Work from home, company car, compensation, hours of work (in 4 reviews)


Cons
  • Merging of several different companies that have been acquired by Liberty Mutual (in 19 reviews)

  • Workload is completely unreasonable, no work-life balance (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I have was employed be Safeco for 27 years., I like the company, and the values it stands for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Bellevue, WA
    Former Employee - Customer Service Representative in Bellevue, WA

    I worked at Safeco full-time (more than 10 years)

    Pros

    The managers that I worked for were fair, and helped their employees grow and increase their knowledge of the insurance industry. I greatly appreciated their help.

    Cons

    I don't have many complaints for of the company.

    Advice to ManagementAdvice

    I think that the new management should listen the seasoned employees for what has been tried and worked in the past and what has failed..

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Out of touch, racist and sexist.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Trial Attorney II in Middleburg Heights, OH
    Former Employee - Trial Attorney II in Middleburg Heights, OH

    I worked at Safeco full-time (more than 5 years)

    Pros

    401K and stock sharing if your manager remembers or doesn't want to enroll you.

    Cons

    To many dinosaurs in middle management and novice claims adjusters who are too rigid, and claims adjusters who practice law without a license by overseeing the attorneys when they know nothing. Attorneys have to answer to them.

    Advice to ManagementAdvice

    To many dinosaurs in middle management and novice claims adjusters who are too rigid, and claims adjusters who practice law without a license by overseeing the attorneys when they know nothing. Attorneys have to answer to them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Claims Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casualty Specialist in Saint Louis, MO
    Current Employee - Casualty Specialist in Saint Louis, MO

    I have been working at Safeco full-time (more than an year)

    Pros

    Good Training, Good Pay

    Cons

    Demand Work Load which you will find anywhere in this industry.

    Advice to ManagementAdvice

    N/a

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    safeco

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safeco

    Pros

    good place to work in the bay area

    Cons

    no cafeteria for a place like this

  6.  

    Horrific Experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster
    Current Employee - Claims Adjuster

    I have been working at Safeco full-time (more than 5 years)

    Pros

    Difficult to find any pros in this culture/environment!

    Cons

    The culture in the NE is truly horrific! I've never before encountered such blatant favoritism, unethical behavior and disrespect. It is truly amazing that Liberty Mutual has continued to allow the current management staff to run the NE for Safeco. They just had the worst employee survey results that I've ever heard of! And in the resulting "skip level" meetings with management, employees were told that they needed to "keep their mouths shut" and not share their thoughts with management. The culture is one of intimidation, threats, and retribution....definitely NOT a healthy atmosphere.

    Advice to ManagementAdvice

    Either close your NE operation or at the very least, get rid of your Claims CSMs and start over. You've got talent in your claims operation, but they can't leave fast enough due to the corrupt and incompetent management staff!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Work/Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safeco

    Pros

    Lot's of opportunities if you are willing to move

    Cons

    Like most companies, expected to do the work of more than one person

    Advice to ManagementAdvice

    Recognize employees

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Satisfactory place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Safeco full-time (more than 10 years)

    Pros

    Larger company giving one more transfer opportunities

    Cons

    Many and frequent changes in management. Leadership is a bit lacking.

    Advice to ManagementAdvice

    Vacation is earned but difficult to schedule. Made to feel guilty for scheduling time away with so much work to be done.

    Recommends
  9.  

    Great company with great management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Safeco full-time (more than 3 years)

    Pros

    The culture of the company is great all employees are willing to help and everyone is friendly

    Cons

    Very fast pace and you have to be multitasking

    Advice to ManagementAdvice

    Keep it up, and please give more training to employees

  10. 1 person found this helpful  

    Trying to climb the ladder but always falling due to not being a butt kisser

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Inside Adjuster in Duluth, GA
    Current Employee - Property Inside Adjuster in Duluth, GA

    I have been working at Safeco full-time (more than an year)

    Pros

    benefits, time-off, reimbursement for education

    Cons

    management, upper management. This place is nicknamed SLAVE-CO for a reason! Overworked and management is completely out of touch.

    Advice to ManagementAdvice

    work-life balance is a joke. You spend all this time trying to better yourself year to year only to get a slap in the face at the end of the year. This is not a company of diversity. This is a company of if you don't kiss butt you will not grow. Look at the numbers for a change.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Auto Representative in Golden, CO
    Current Employee - Inside Auto Representative in Golden, CO

    I have been working at Safeco full-time (more than 5 years)

    Pros

    Coworker are friendly and approachable

    Cons

    This place will dump on their front lune adjusters and set unrealistic goals for the volume coming in. When you bring it up to management attention that you are not able to meet your goals due to the volume thwy will come back really compatative and deny that it is not as bad. Morale is completely down in the department everyony is just trying to get by. Alot of favoritism, there is no equal treatment.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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