Safeco Reviews

Updated June 29, 2015
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3.2
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Recommend to a friend
Approve of CEO
Safeco President Matthew D. Nickerson
Matthew D. Nickerson
19 Ratings

Pros
  • Good people; long standing company with good work life balance (in 16 reviews)

  • Work from home, company car, compensation, hours of work (in 4 reviews)

Cons
  • Overall there's a bit of a feeling of forebarance that the jobs will be moving to Boston as Safeco continues to merge with Liberty Mutual (in 19 reviews)

  • Upper management continues to implement baffling procedures (in 5 reviews)

More Pros and Cons

127 Employee Reviews

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  1. Personal Auto Claims Adjuster Non Injury

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Safeco (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Pay is comparable to other insurance carriers

    Cons

    Downtown office, have to commute via bus and not subsidized

    Advice to Management

    n/a


  2. Property Adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Safeco full-time

    Pros

    Co-workers were great. Loved the team I worked on.

    Cons

    Management was not positive towards employees. Company became completely numbers driven and did not focus on customers. Stress was rampant. Impossible to complete your work within regular working hours. Very heavy turnover.

    Advice to Management

    At least pretend to appreciate and care about your employees.


  3. Field claims

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safeco

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for

    Cons

    Very demanding, but rewarding experience

    Advice to Management

    Keep up the good work


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. High Expectations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Safeco

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    A solid company that provides good benefits to employees, generous vacation and a decent profit-sharing program,flexible work hours depending on department.

    Cons

    Safeco,a subsidiary of Liberty Mutual is an ok place to work. I am a current employee. The company does do a fairly amount of reorganization so if you are thinking about applying, keep in mind that your work might get moved across the country just because upper management thinks that is a smart thing to do.

    The company expects a lot of their employees and are constantly wanting more production out of people. Many of my co-workers are not happy with the high expectations but we need our jobs.

    Advice to Management

    Think about people's lives and families before you transfer whole departments 1,000's of miles away. We want to provide our customers great service.


  6. Gold Customer Service Representitive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gold Customer Service Representative
    Current Employee - Gold Customer Service Representative

    I have been working at Safeco full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay for area. Good benefits. Steady increase in wages. Generous with Paid Time Off. Other companies eager to exploit the training you receive if you start shopping around for another job.

    Cons

    The position your start with is very likely going to be one you are stuck in for a long time. Despite a lot of company focus and talk on "your development" it seems to serve more as lip service because movement seems minimal and there are lots of people who've had your job for years and years. You may need to hop to a more advanced position with another company rather than wait around.


  7. Marketing Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Records & Research/Personal Inyury Investigator in Kansas City, MO
    Former Employee - Medical Records & Research/Personal Inyury Investigator in Kansas City, MO

    I worked at Safeco (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very solid company. I enjoyed working with the independent agents in my field. Also, Safeco was always working on new products to help expand business or to convince other agencies to sign up with us.

    Cons

    At the time I was with Safeco, there was constant friction in the St. Louis Division and the Kansas City Branch Office. It did not create a good atmosphere to help each other.

    Advice to Management

    With the purchase of Safeco, by Liberty Mutual, I'm sure there have been a lot of changes in the Safeco. However, to be with one of the most admired insurance companies in the business and being purchased by a bigger company, with a good reputation, there should be opportunities and the hard challenge of Safeco employees, being tied to Safeco and not Liberty Mutual/Safeco will take time to come together.


  8. csr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Liberty Lake, WA
    Former Employee - Csr1 in Liberty Lake, WA

    I worked at Safeco

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    on site cafeteria. 45 min lunch. friendly co workers

    Cons

    management is not helpful.. big brother atmosphere. micro manage

    Advice to Management

    listen to what employees have to say.


  9. I loved this job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Safeco full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    I was employed at Safeco (then with Liberty Mutual) for seven years. The people here are really the selling point. As always in a big company, there are decisions and decision-makers that drive you nuts. But I met a lot of people here that I'm still good friends with. Great environment. Great pay. I might not have ever left if they hadn't moved my department to another city.

    Cons

    Getting laid off is a big one, but the severance was fair. The biggest challenge the company faces now is Liberty's continuing effort to consolidate operations in Boston. A lot of good people are looking around right now. There's uncertainty.

    Advice to Management

    Despite being laid off, I have no real complaints. The company seems to attract some good people.


  10. Auto claims adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bodily Injury Claims Adjuster in Lawrenceville, GA
    Former Employee - Bodily Injury Claims Adjuster in Lawrenceville, GA

    I worked at Safeco full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    It was close to home. They love to bribe employees with free food.. Good savings plan, discount on car, and home insurance.

    Cons

    Workload is unrealistic. They are numbers driven. Super stressful work environment.


  11. Analysis paralysis

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Safeco

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    * People are kind and patient
    * Annual salary and bonus review
    * Owned by Liberty Mutual
    * There's a desire to focus on the customer experience
    * Good work/life balance

    Cons

    * Politics, politics, politics
    * Too much administration (Charters, frequent project reviews, endless reporting) gets in the way of getting the work done
    * Analysis paralysis
    * Still lots of movement and indecision as a results of Liberty Mutual acquisition 5 years ago
    * Health insurance coverage is expensive and abysmal

    Advice to Management

    Be willing to try something new without having to have 5 studies that confirm the obvious.



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