Safeco
3.0 of 5 90 reviews
www.safeco.com Seattle, WA 5000+ Employees

Safeco Reviews

Updated Mar 28, 2014

Be The First To
Add Photos

All Employees Current Employees Only

3.0 90 reviews

                             

89% Approve of the CEO

Safeco President Matthew D. Nickerson

Matthew D. Nickerson

(9 ratings)

48% of employees recommend this company to a friend
90 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Great work life balance, amazing salary, career opportinities and upward mobility"
    in 15 reviews
  • "Now part of Liberty Mutual, benefits are fantastic- good vacation time, pension"
    in 6 reviews
Cons:
  • "Merging of several different companies that have been acquired by Liberty Mutual"
    in 17 reviews
  • "Workload is completely unreasonable, no work-life balance"
    in 5 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Fair Management

Auto Field Specialist (Current Employee)

I have been working at Safeco full-time for more than a year

ProsManagement, compensation, freedom, work and life balance

ConsPay increases can be dismal, depending on the year, not a lot of upward mobility

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Good place to work

Anonymous Employee (Former Employee)

I worked at Safeco full-time for more than 10 years

ProsGood work/life balance, management lets you pave your own path as long as you are a hard worker and show good results. Time off polices are very fair, really good training.

ConsConstant leadership changes, managers can be fair, but some may be a little too hands off. You really have to push back on management to obtain a promotion, regardless of your performance. There are a lot of changes, and not all are communicated clearly.

Advice to Senior ManagementKeep work/life balance important!

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

It was a journey but in the end it was an overall positive experience.

Personal Lines Underwriter (Former Employee)
Duluth, GA

I worked at Safeco full-time for more than 3 years

ProsRecognition and work life balance can happen here.

ConsSometimes the work felt transactional so you have to opt for projects and getting involved to keep you sharp and motivated.

Advice to Senior ManagementPay attention to your employees and let them know you're there for their benefit too.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

My experience at Safeco was time well spent

Market Development Frontline Underwiting (Former Employee)
Seattle, WA

I worked at Safeco full-time for more than 3 years

ProsGreat work life balance, amazing salary, career opportinities and upward mobility.

ConsVery little micro management. Mostly positive.

Advice to Senior ManagementLeadership was amazing. No advice.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Benefits are better since being bought by Liberty Mutual, but processes make the job difficult.

Inside Auto Representative (Former Employee)
Duluth, GA

I worked at Safeco full-time for more than a year

ProsGreat benefits, somewhat flexible with paid time off.

ConsThe work processes put in place make the work double or triple. The caseloads are excessively high and management is not able to give assistance. Since trying to make processes uniform, it has increased the time it takes to complete a claim. Still yet, they expect the same output as before. The metrics in which you are measured also are not attainable.

Advice to Senior ManagementLearn how to help employees that are struggling instead of saying, "keep trying."

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

Good Culture

Liability Injury Adjuster (Former Employee)
Redmond, WA

I worked at Safeco full-time for more than 3 years

ProsLeadership down, had an attitude of "do the right thing"

ConsThere was some lack of clear processes and expectation for advancement

Advice to Senior ManagementContinue to focus on your culture

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Good people in a tough work environment

Intraday Business Analyst (Former Employee)
Bothell, WA

I worked at Safeco full-time for more than a year

ProsNon-24hr call center, made work life balance good

ConsManager had no experience in our roles, thus had no understanding of the everyday requirements.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Senior Executive Assistant

Senior IT Executive Assistant/PM (Former Employee)
Seattle, WA

I worked at Safeco full-time for more than 5 years

ProsTrusted and respected for my professionalism, work ethics and skillset.

ConsN/A As a professional, what may be considered to some as a downside really comes with the position.

Advice to Senior ManagementProvide as much advance time as possible to keep staff informed...last minute can be more challenging than needed.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Very laid back, if you like to be left alone you can work here

Claims Examiner (Current Employee)

I have been working at Safeco full-time for more than 10 years

ProsVery good pay and benefits, lots of paid time off, management lets you do your job and make your own decisions, Technology is good - modern computer systems, has been paperless for 10 yrs - before it was the "in" thing.

ConsWorkload is completely unreasonable, no work-life balance. High volume, high stress. Since being bought by much larger company, Liberty Mutual: bad communication, processes are over involved, lots of red tape, getting things done takes a long time and lots of overlapping repeat work.

Advice to Senior ManagementIts great that you reward the high performers, but you need to fix the under performers who spend years just squeaking by

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

NOT LOYAL AT ALL

Claims Specialist (Current Employee)
Walnut Creek, CA

I have been working at Safeco full-time for more than 8 years

Pros- Some good employees to work with and get to know that become friends.
- Flexible working hours that help for employees that have long commutes.

ConsThe company promotes those from within that have mediocre work ethics and terrible people skills while the employees that work extremely hard are passed over. No overtime pay which is unfair since employees work 10-25 hours of overtime.

Advice to Senior ManagementShould try to recognize the employees that work hard and not those employees that bring treats to the office.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Safeco? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Safeco reviews and ratings — including employee satisfaction and approval rating for Safeco CEO Matthew D. Nickerson. All 90 reviews posted anonymously by Safeco employees.