Safeco

  www.safeco.com
  www.safeco.com

Safeco Reviews

Updated December 14, 2014
Updated December 14, 2014
114 Reviews
3.1
114 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Safeco President Matthew D. Nickerson
Matthew D. Nickerson
15 Ratings

Review Highlights

Pros
  • Good people; long standing company with good work life balance (in 16 reviews)

  • Work from home, company car, compensation, hours of work (in 4 reviews)


Cons
  • Merging of several different companies that have been acquired by Liberty Mutual (in 19 reviews)

  • Workload is completely unreasonable, no work-life balance (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to work, but way behind their parent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Safeco

    Pros

    Good co-workers, pay and flexibility.

    Cons

    Senior management does not know how to properly manage their people. Behind their parent company technology and it always seem like the parent company could change something or get rid of Safeco at anytime.

    Advice to ManagementAdvice

    Listen to the company surveys and really take action on them. Don't pretend to understand them, input a band-aid fix and fudge over the details.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Used to be pro employee but stopped once they were bought by Liberty Mutual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claim Adjuster in Seattle, WA
    Former Employee - Claim Adjuster in Seattle, WA

    I worked at Safeco

    Pros

    Had ability to work at home, good work/life balance

    Cons

    Telecommuting was stopped once Liberty Mutual bought the company

    Advice to ManagementAdvice

    Reinstate the telecommuting option. Not everyone has to be watched to ensure that they are working.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Overworked Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Cincinnati, OH
    Former Employee - Claims Adjuster in Cincinnati, OH

    I worked at Safeco full-time (more than 5 years)

    Pros

    Like that there was no micromanagement

    Cons

    Unrealistic Goals. Was encouraged to find some fault with the other party(offsetting the liability). Not sure that was ethical due to being told by manager if ask by one of the state insurance regulators that came to our office if "offsets" were a goal, we we told to say no, even though offset was listed on our goal sheet.

    Advice to ManagementAdvice

    Don't post individual employee goal numbers on white board for all to see. My performance should be view by employee and management. Not the entire staff in the building.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    I have was employed be Safeco for 27 years., I like the company, and the values it stands for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Bellevue, WA
    Former Employee - Customer Service Representative in Bellevue, WA

    I worked at Safeco full-time (more than 10 years)

    Pros

    The managers that I worked for were fair, and helped their employees grow and increase their knowledge of the insurance industry. I greatly appreciated their help.

    Cons

    I don't have many complaints for of the company.

    Advice to ManagementAdvice

    I think that the new management should listen the seasoned employees for what has been tried and worked in the past and what has failed..

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Constant Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safeco full-time

    Pros

    Good people; long standing company with good work life balance. Strong financials and community involvement.

    Cons

    Too many priorities and distractions; too little support; uncertainty on short to long term outlook

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Out of touch, racist and sexist.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Trial Attorney II in Middleburg Heights, OH
    Former Employee - Trial Attorney II in Middleburg Heights, OH

    I worked at Safeco full-time (more than 5 years)

    Pros

    401K and stock sharing if your manager remembers or doesn't want to enroll you.

    Cons

    To many dinosaurs in middle management and novice claims adjusters who are too rigid, and claims adjusters who practice law without a license by overseeing the attorneys when they know nothing. Attorneys have to answer to them.

    Advice to ManagementAdvice

    To many dinosaurs in middle management and novice claims adjusters who are too rigid, and claims adjusters who practice law without a license by overseeing the attorneys when they know nothing. Attorneys have to answer to them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Claims Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casualty Specialist in Saint Louis, MO
    Current Employee - Casualty Specialist in Saint Louis, MO

    I have been working at Safeco full-time (more than an year)

    Pros

    Good Training, Good Pay

    Cons

    Demand Work Load which you will find anywhere in this industry.

    Advice to ManagementAdvice

    N/a

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Worst place I've ever worked, and I've been in claims over 25 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Examiner
    Former Employee - Claims Examiner

    I worked at Safeco full-time (more than 5 years)

    Pros

    Coworkers are in the same boat and you can all relate to how horrible the place is.

    Cons

    Work load is completely out of control. I left there several years ago, but still have friends in there who say it has gotten even worse since my time there. Conflicting demands makes it a guarantee you will be getting a bad evaluation. You get judged for things completely out of your control. Almost everyone is on some kind of written notice. The threat of getting fired all the time.

    Advice to ManagementAdvice

    Quit managing through fear and intimidation.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    safeco

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safeco

    Pros

    good place to work in the bay area

    Cons

    no cafeteria for a place like this

  11.  

    Horrific Experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster
    Current Employee - Claims Adjuster

    I have been working at Safeco full-time (more than 5 years)

    Pros

    Difficult to find any pros in this culture/environment!

    Cons

    The culture in the NE is truly horrific! I've never before encountered such blatant favoritism, unethical behavior and disrespect. It is truly amazing that Liberty Mutual has continued to allow the current management staff to run the NE for Safeco. They just had the worst employee survey results that I've ever heard of! And in the resulting "skip level" meetings with management, employees were told that they needed to "keep their mouths shut" and not share their thoughts with management. The culture is one of intimidation, threats, and retribution....definitely NOT a healthy atmosphere.

    Advice to ManagementAdvice

    Either close your NE operation or at the very least, get rid of your Claims CSMs and start over. You've got talent in your claims operation, but they can't leave fast enough due to the corrupt and incompetent management staff!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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