Safeco

www.safeco.com
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Safeco Reviews

Updated March 1, 2015
Updated March 1, 2015
118 Reviews
3.2
118 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Safeco President Matthew D. Nickerson
Matthew D. Nickerson
17 Ratings

Review Highlights

Pros
  • Good people; long standing company with good work life balance (in 16 reviews)

  • Work from home, company car, compensation, hours of work (in 4 reviews)


Cons
  • Merging of several different companies that have been acquired by Liberty Mutual (in 19 reviews)

  • Workload is completely unreasonable, no work-life balance (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    AWESOME CAREER!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Safeco as a contractor (more than a year)

    Pros

    There are plenty of chances for advancement within the company!

    Cons

    THERE AREN'T ANY CONS WITH SAFECO

    Recommends
    Positive Outlook
  2.  

    Disappointing work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Catastrophe Adjuster in Richardson, TX
    Former Employee - Inside Catastrophe Adjuster in Richardson, TX

    I worked at Safeco

    Pros

    45 min to 1 hr lunch break

    Cons

    The pay is not competitive. Their processes and computer applications and systems are archaic, which makes it very difficult to complete work in a quick and timely manner. There's a lot of work flow duplication.

    Advice to ManagementAdvice

    Work on streamlining your processes. Treat employees with respect and use the skills and expertise that they bring to the table.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Strong Company, Poor Middle Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager in West Pittsburg, PA
    Current Employee - Territory Manager in West Pittsburg, PA

    I have been working at Safeco full-time (more than 3 years)

    Pros

    Fortune 100 company through Liberty Mutual. Great market penetration, reputable, good people.

    Cons

    Middle management, micromanagement, focus on activity versus actual results

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Property Claim Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safeco

    Pros

    Good pay; stable company; good 401k

    Cons

    obvious favortism amongst TMs and Reps; really bad on the job training

    Advice to ManagementAdvice

    really need to enhance the on the job training so that everyone is taught how to handle letter writting, coverage decisions, full investigation to claims.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Used to be pro employee but stopped once they were bought by Liberty Mutual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claim Adjuster in Seattle, WA
    Former Employee - Claim Adjuster in Seattle, WA

    I worked at Safeco

    Pros

    Had ability to work at home, good work/life balance

    Cons

    Telecommuting was stopped once Liberty Mutual bought the company

    Advice to ManagementAdvice

    Reinstate the telecommuting option. Not everyone has to be watched to ensure that they are working.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Good place to work, but way behind their parent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Safeco

    Pros

    Good co-workers, pay and flexibility.

    Cons

    Senior management does not know how to properly manage their people. Behind their parent company technology and it always seem like the parent company could change something or get rid of Safeco at anytime.

    Advice to ManagementAdvice

    Listen to the company surveys and really take action on them. Don't pretend to understand them, input a band-aid fix and fudge over the details.

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Overworked Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Cincinnati, OH
    Former Employee - Claims Adjuster in Cincinnati, OH

    I worked at Safeco full-time (more than 5 years)

    Pros

    Like that there was no micromanagement

    Cons

    Unrealistic Goals. Was encouraged to find some fault with the other party(offsetting the liability). Not sure that was ethical due to being told by manager if ask by one of the state insurance regulators that came to our office if "offsets" were a goal, we we told to say no, even though offset was listed on our goal sheet.

    Advice to ManagementAdvice

    Don't post individual employee goal numbers on white board for all to see. My performance should be view by employee and management. Not the entire staff in the building.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    I have was employed be Safeco for 27 years., I like the company, and the values it stands for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Bellevue, WA
    Former Employee - Customer Service Representative in Bellevue, WA

    I worked at Safeco full-time (more than 10 years)

    Pros

    The managers that I worked for were fair, and helped their employees grow and increase their knowledge of the insurance industry. I greatly appreciated their help.

    Cons

    I don't have many complaints for of the company.

    Advice to ManagementAdvice

    I think that the new management should listen the seasoned employees for what has been tried and worked in the past and what has failed..

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Constant Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safeco full-time

    Pros

    Good people; long standing company with good work life balance. Strong financials and community involvement.

    Cons

    Too many priorities and distractions; too little support; uncertainty on short to long term outlook

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Out of touch, racist and sexist.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Trial Attorney II in Middleburg Heights, OH
    Former Employee - Trial Attorney II in Middleburg Heights, OH

    I worked at Safeco full-time (more than 5 years)

    Pros

    401K and stock sharing if your manager remembers or doesn't want to enroll you.

    Cons

    To many dinosaurs in middle management and novice claims adjusters who are too rigid, and claims adjusters who practice law without a license by overseeing the attorneys when they know nothing. Attorneys have to answer to them.

    Advice to ManagementAdvice

    To many dinosaurs in middle management and novice claims adjusters who are too rigid, and claims adjusters who practice law without a license by overseeing the attorneys when they know nothing. Attorneys have to answer to them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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