Safeco Reviews

Updated July 28, 2015
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2.9
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Recommend to a friend
Approve of CEO
Safeco President Matthew D. Nickerson
Matthew D. Nickerson
22 Ratings

Pros
  • Good people; long standing company with good work life balance (in 16 reviews)

  • Work from home, company car, compensation, hours of work (in 4 reviews)

Cons
  • Overall there's a bit of a feeling of forebarance that the jobs will be moving to Boston as Safeco continues to merge with Liberty Mutual (in 19 reviews)

  • Upper management continues to implement baffling procedures (in 5 reviews)

More Pros and Cons

132 Employee Reviews

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  1. Personal Lines Underwriter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Lines Underwriter
    Former Employee - Personal Lines Underwriter

    I worked at Safeco full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I worked for Safeco for 9 years. Was a great company to work for with lots of benefits. Has a very good trainee program for employees.

    Cons

    No formal management training for managers. Promoted from within but lots of politics in company setting as to who got promoted. There was always a feeling of never being caught up.

    Advice to Management

    Train managers to work with employees to become the best at what they do.


  2. Accounts Receivable Specialist

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Safeco

    Pros

    Nice people, work-life balance (full day is 7.5 hours)

    Cons

    Salary based solely on market comps...underpaid


  3. Property field claims

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Safeco full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good people good benefits Decent systems and technology Direct managers "feel your pain"

    Cons

    Unpaid overtime is expected and normal Claim volume is heavy with no recognition of field workload past direct manager Unrealistic production expected Lack of advancement opportunities and salary is less than industy average

    Advice to Management

    Hire more people that know basic claims experience rather than hire inexperienced people and force them to sink or swim. Stop treating your longer term employees as disposable


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  5. Personal Auto Claims Adjuster Non Injury

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Safeco (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Pay is comparable to other insurance carriers

    Cons

    Downtown office, have to commute via bus and not subsidized

    Advice to Management

    n/a


  6. Helpful (1)

    Think Hard Before Joining

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Safeco full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great culture, everyone is very open, friendly and kind. Nice office areas, random perks such as free food and Safeco suite tickets, department outings. Location is easy to get to, convenient and in the heart of DT Seattle.

    Cons

    Promotions are a joke, based on those who suck up and can sweet talk through employee evals, NOT based on merit or work ethic. Work life balance does not exist - expect to work extra hours for FREE and to open up your laptops on VACATION. Extremely high turnover, analysts and managers alike. Ridiculous amounts of politics and favortism.

    Advice to Management

    Stop playing favorites, you're going to continue losing efficient highly intelligent people for suck ups who need to be babied through everything. Stop making it impossible for people to move internally, the politics and indirect bullying causes people to leave and never look back.


  7. Helpful (1)

    Property Adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Safeco full-time

    Pros

    Co-workers were great. Loved the team I worked on.

    Cons

    Management was not positive towards employees. Company became completely numbers driven and did not focus on customers. Stress was rampant. Impossible to complete your work within regular working hours. Very heavy turnover.

    Advice to Management

    At least pretend to appreciate and care about your employees.


  8. Helpful (1)

    Inside Auto Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Golden, CO
    Former Employee - Anonymous Employee in Golden, CO

    I worked at Safeco full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The people I worked with were great. Everyone was friendly and that was what kept me there as long as I stayed.

    Cons

    The claims volume was absolutely ridiculous. We would get between 15 and 25 claims every Monday. It front loaded the week and you never got anything done but new claims. Management was exclusively reactionary. Improvements were done so slow that staffing became an issue before any problems would be fixed. People literally quit because nothing was done to fix obvious issues with obvious solutions.

    Advice to Management

    Be proactive and be transparent. Stop the lip service and live up to your promises. Work more overtime is not a long term solution.


  9. High Expectations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Safeco

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    A solid company that provides good benefits to employees, generous vacation and a decent profit-sharing program,flexible work hours depending on department.

    Cons

    Safeco,a subsidiary of Liberty Mutual is an ok place to work. I am a current employee. The company does do a fairly amount of reorganization so if you are thinking about applying, keep in mind that your work might get moved across the country just because upper management thinks that is a smart thing to do. The company expects a lot of their employees and are constantly wanting more production out of people. Many of my co-workers are not happy with the high expectations but we need our jobs.

    Advice to Management

    Think about people's lives and families before you transfer whole departments 1,000's of miles away. We want to provide our customers great service.


  10. Field claims

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safeco

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for

    Cons

    Very demanding, but rewarding experience

    Advice to Management

    Keep up the good work


  11. Helpful (1)

    Gold Customer Service Representitive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gold Customer Service Representative
    Current Employee - Gold Customer Service Representative

    I have been working at Safeco full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay for area. Good benefits. Steady increase in wages. Generous with Paid Time Off. Other companies eager to exploit the training you receive if you start shopping around for another job.

    Cons

    The position your start with is very likely going to be one you are stuck in for a long time. Despite a lot of company focus and talk on "your development" it seems to serve more as lip service because movement seems minimal and there are lots of people who've had your job for years and years. You may need to hop to a more advanced position with another company rather than wait around.



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