Safeco Reviews

Updated April 23, 2015
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3.1
123 Reviews
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Recommend to a friend
Approve of CEO
Safeco President Matthew D. Nickerson
Matthew D. Nickerson
17 Ratings

Pros
  • Good people; long standing company with good work life balance (in 16 reviews)

  • Work from home, company car, compensation, hours of work (in 4 reviews)

Cons
  • Merging of several different companies that have been acquired by Liberty Mutual (in 19 reviews)

  • Workload is completely unreasonable, no work-life balance (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Marketing Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Records & Research/Personal Inyury Investigator in Kansas City, MO
    Former Employee - Medical Records & Research/Personal Inyury Investigator in Kansas City, MO

    I worked at Safeco (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very solid company. I enjoyed working with the independent agents in my field. Also, Safeco was always working on new products to help expand business or to convince other agencies to sign up with us.

    Cons

    At the time I was with Safeco, there was constant friction in the St. Louis Division and the Kansas City Branch Office. It did not create a good atmosphere to help each other.

    Advice to Management

    With the purchase of Safeco, by Liberty Mutual, I'm sure there have been a lot of changes in the Safeco. However, to be with one of the most admired insurance companies in the business and being purchased by a bigger company, with a good reputation, there should be opportunities and the hard challenge of Safeco employees, being tied to Safeco and not Liberty Mutual/Safeco will take time to come together.

  2. It was beyond stressful with the lack of management support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Property Inside Adjuster in Richardson, TX
    Former Contractor - Property Inside Adjuster in Richardson, TX

    I worked at Safeco as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Steady work during CAT season. Overtime if you can hang with 50-60 hours a week and don't fallout.

    Cons

    Management not helpful on getting programs needed to do job. Lack of training on systems

    Advice to Management

    Speak to your team members, see if there are any concerns and more group meetings that include EVERY team member always. Don't dump 4 peoples work load on 1 person when the 4 are released.

  3. csr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Csr1 in Liberty Lake, WA
    Former Employee - Csr1 in Liberty Lake, WA

    I worked at Safeco

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    on site cafeteria. 45 min lunch. friendly co workers

    Cons

    management is not helpful.. big brother atmosphere. micro manage

    Advice to Management

    listen to what employees have to say.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Analysis paralysis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Safeco

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    * People are kind and patient
    * Annual salary and bonus review
    * Owned by Liberty Mutual
    * There's a desire to focus on the customer experience
    * Good work/life balance

    Cons

    * Politics, politics, politics
    * Too much administration (Charters, frequent project reviews, endless reporting) gets in the way of getting the work done
    * Analysis paralysis
    * Still lots of movement and indecision as a results of Liberty Mutual acquisition 5 years ago
    * Health insurance coverage is expensive and abysmal

    Advice to Management

    Be willing to try something new without having to have 5 studies that confirm the obvious.

  6. Disappointing work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Catastrophe Adjuster in Richardson, TX
    Former Employee - Inside Catastrophe Adjuster in Richardson, TX

    I worked at Safeco

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    45 min to 1 hr lunch break

    Cons

    The pay is not competitive. Their processes and computer applications and systems are archaic, which makes it very difficult to complete work in a quick and timely manner. There's a lot of work flow duplication.

    Advice to Management

    Work on streamlining your processes. Treat employees with respect and use the skills and expertise that they bring to the table.

  7. Strong Company, Poor Middle Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager in West Pittsburg, PA
    Current Employee - Territory Manager in West Pittsburg, PA

    I have been working at Safeco full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fortune 100 company through Liberty Mutual. Great market penetration, reputable, good people.

    Cons

    Middle management, micromanagement, focus on activity versus actual results

  8. Helpful (1)

    Inside liability adjuster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Liability Claims Adjuster in Golden, CO
    Former Employee - Liability Claims Adjuster in Golden, CO

    I worked at Safeco full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Direct Management tried what they could do to help, even though they could only do so much

    Cons

    Workload, understaffed, upper management goals unreasonable, no promotional opportunities, low pay compared to other carriers

    Advice to Management

    Give proper workload

  9. AWESOME CAREER!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Safeco as a contractor (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    There are plenty of chances for advancement within the company!

    Cons

    THERE AREN'T ANY CONS WITH SAFECO

  10. Property Claim Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safeco

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay; stable company; good 401k

    Cons

    obvious favortism amongst TMs and Reps; really bad on the job training

    Advice to Management

    really need to enhance the on the job training so that everyone is taught how to handle letter writting, coverage decisions, full investigation to claims.

  11. Used to be pro employee but stopped once they were bought by Liberty Mutual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claim Adjuster in Seattle, WA
    Former Employee - Claim Adjuster in Seattle, WA

    I worked at Safeco

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Had ability to work at home, good work/life balance

    Cons

    Telecommuting was stopped once Liberty Mutual bought the company

    Advice to Management

    Reinstate the telecommuting option. Not everyone has to be watched to ensure that they are working.

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