Safeco Reviews

Updated April 23, 2015
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Employee Reviews

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  1. Overworked Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Cincinnati, OH
    Former Employee - Claims Adjuster in Cincinnati, OH

    I worked at Safeco full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Like that there was no micromanagement

    Cons

    Unrealistic Goals. Was encouraged to find some fault with the other party(offsetting the liability). Not sure that was ethical due to being told by manager if ask by one of the state insurance regulators that came to our office if "offsets" were a goal, we we told to say no, even though offset was listed on our goal sheet.

    Advice to Management

    Don't post individual employee goal numbers on white board for all to see. My performance should be view by employee and management. Not the entire staff in the building.

  2. Good place to work, but way behind their parent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Safeco

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Good co-workers, pay and flexibility.

    Cons

    Senior management does not know how to properly manage their people. Behind their parent company technology and it always seem like the parent company could change something or get rid of Safeco at anytime.

    Advice to Management

    Listen to the company surveys and really take action on them. Don't pretend to understand them, input a band-aid fix and fudge over the details.

  3. I have was employed be Safeco for 27 years., I like the company, and the values it stands for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Bellevue, WA
    Former Employee - Customer Service Representative in Bellevue, WA

    I worked at Safeco full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The managers that I worked for were fair, and helped their employees grow and increase their knowledge of the insurance industry. I greatly appreciated their help.

    Cons

    I don't have many complaints for of the company.

    Advice to Management

    I think that the new management should listen the seasoned employees for what has been tried and worked in the past and what has failed..

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  5. Constant Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safeco full-time

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Good people; long standing company with good work life balance. Strong financials and community involvement.

    Cons

    Too many priorities and distractions; too little support; uncertainty on short to long term outlook

  6. Out of touch, racist and sexist.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Trial Attorney II in Middleburg Heights, OH
    Former Employee - Trial Attorney II in Middleburg Heights, OH

    I worked at Safeco full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    401K and stock sharing if your manager remembers or doesn't want to enroll you.

    Cons

    To many dinosaurs in middle management and novice claims adjusters who are too rigid, and claims adjusters who practice law without a license by overseeing the attorneys when they know nothing. Attorneys have to answer to them.

    Advice to Management

    To many dinosaurs in middle management and novice claims adjusters who are too rigid, and claims adjusters who practice law without a license by overseeing the attorneys when they know nothing. Attorneys have to answer to them.

  7. Helpful (1)

    Worst place I've ever worked, and I've been in claims over 25 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Examiner
    Former Employee - Claims Examiner

    I worked at Safeco full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Coworkers are in the same boat and you can all relate to how horrible the place is.

    Cons

    Work load is completely out of control. I left there several years ago, but still have friends in there who say it has gotten even worse since my time there. Conflicting demands makes it a guarantee you will be getting a bad evaluation. You get judged for things completely out of your control. Almost everyone is on some kind of written notice. The threat of getting fired all the time.

    Advice to Management

    Quit managing through fear and intimidation.

  8. Claims Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casualty Specialist in Saint Louis, MO
    Current Employee - Casualty Specialist in Saint Louis, MO

    I have been working at Safeco full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Training, Good Pay

    Cons

    Demand Work Load which you will find anywhere in this industry.

    Advice to Management

    N/a

  9. safeco

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safeco

    Pros

    good place to work in the bay area

    Cons

    no cafeteria for a place like this

  10. Horrific Experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster
    Current Employee - Claims Adjuster

    I have been working at Safeco full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Difficult to find any pros in this culture/environment!

    Cons

    The culture in the NE is truly horrific! I've never before encountered such blatant favoritism, unethical behavior and disrespect. It is truly amazing that Liberty Mutual has continued to allow the current management staff to run the NE for Safeco. They just had the worst employee survey results that I've ever heard of! And in the resulting "skip level" meetings with management, employees were told that they needed to "keep their mouths shut" and not share their thoughts with management. The culture is one of intimidation, threats, and retribution....definitely NOT a healthy atmosphere.

    Advice to Management

    Either close your NE operation or at the very least, get rid of your Claims CSMs and start over. You've got talent in your claims operation, but they can't leave fast enough due to the corrupt and incompetent management staff!

  11. Work/Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safeco

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Lot's of opportunities if you are willing to move

    Cons

    Like most companies, expected to do the work of more than one person

    Advice to Management

    Recognize employees

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