Safeco

  www.safeco.com
  www.safeco.com

Safeco Reviews

Updated December 14, 2014
Updated December 14, 2014
114 Reviews
3.1
114 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Safeco President Matthew D. Nickerson
Matthew D. Nickerson
15 Ratings

Review Highlights

Pros
  • Good people; long standing company with good work life balance (in 16 reviews)

  • Work from home, company car, compensation, hours of work (in 4 reviews)


Cons
  • Merging of several different companies that have been acquired by Liberty Mutual (in 19 reviews)

  • Workload is completely unreasonable, no work-life balance (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Treated well but bored to death

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Seattle, WA
    Former Employee - Business Analyst in Seattle, WA

    I worked at Safeco full-time (more than 3 years)

    Pros

    Good benefits. Job security. Smart, professional co-workers

    Cons

    For me, the work was very boring. Because each department was so specialized, there weren't a lot of learning or growth opportunities.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Acceptable place to work but massive realignments are changing that

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Seattle, WA
    Current Employee - Business Analyst in Seattle, WA

    I have been working at Safeco full-time (more than an year)

    Pros

    Depends what group you are working in. Every group I've found people willing to be helpful in either teaching a skill or quick help on a projects. Generally everyone is friendly although it can feel a little isolated unless you're willing to reach out first.

    Benefits package and working hours are nice. You will end up working overtime when you get into a project, but most managers are very flexible if you need to leave early or work from home.

    There's quite a bit of tenure of employees which helps with historical/tribal knowledge. As an effect of the higher tenure, the employees are generally in the mid-30s and older.

    Cons

    Again, depends on the group. Overall there's a bit of a feeling of forebarance that the jobs will be moving to Boston as Safeco continues to merge with Liberty Mutual. Most groups don't have formal trainings although there have been efforts to improve this. To learn your role, you'll have to reach out and ask to shadow peers or flounder around until someone offers help.

    As an analyst, I've found my projects to be occationally underappreciated since most employees aren't as data centric as you'd find in other large companies in the area.

    The exception is Product Management. Analytics is highly favored although, due to overworking, there isn't much time to do deep analysis. Working overtime is very common to try and keep up with a normal workload. There's also been a lot of transition so training and tool maintenance is lacking. Product is also one of the youngest groups with the lowest tenure.

    Advice to ManagementAdvice

    Increase the sense of pride in our work and well as a focus on long term benefits instead of lots of short-term busy work.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Fair Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Field Specialist
    Current Employee - Auto Field Specialist

    I have been working at Safeco full-time (more than an year)

    Pros

    Management, compensation, freedom, work and life balance

    Cons

    Pay increases can be dismal, depending on the year, not a lot of upward mobility

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Safeco full-time (more than 10 years)

    Pros

    Good work/life balance, management lets you pave your own path as long as you are a hard worker and show good results. Time off polices are very fair, really good training.

    Cons

    Constant leadership changes, managers can be fair, but some may be a little too hands off. You really have to push back on management to obtain a promotion, regardless of your performance. There are a lot of changes, and not all are communicated clearly.

    Advice to ManagementAdvice

    Keep work/life balance important!

    Recommends
    No opinion of CEO
  6. 1 person found this helpful  

    This is a dumping ground for contracted adjusters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contractor in Richardson, TX
    Current Employee - Contractor in Richardson, TX

    I have been working at Safeco full-time (less than an year)

    Pros

    Nice location, adequate claims management system.

    Cons

    Unrealistic expectations met with an extremely tight budget is a recipe for disaster. Receiving almost 100 new claims and *hostile* transfers (from the Safeco staff) within a two week period, along with receiving hot claims in which their own staff could not handle and thus dumped them on new staff under contracts is a set-up for failure. Claim volume was very high yet management would only allow a contractor no more than 5 hours of overtime a week. It is a incredibly dysfunctional operation and operates under an enmeshed Safeco staff only culture. Double standards really exist.

    Advice to ManagementAdvice

    If you even try to give them advise, you are shown the door.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    It was a journey but in the end it was an overall positive experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Lines Underwriter in Duluth, GA
    Former Employee - Personal Lines Underwriter in Duluth, GA

    I worked at Safeco full-time (more than 3 years)

    Pros

    Recognition and work life balance can happen here.

    Cons

    Sometimes the work felt transactional so you have to opt for projects and getting involved to keep you sharp and motivated.

    Advice to ManagementAdvice

    Pay attention to your employees and let them know you're there for their benefit too.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    My experience at Safeco was time well spent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Market Development Frontline Underwiting in Seattle, WA
    Former Employee - Market Development Frontline Underwiting in Seattle, WA

    I worked at Safeco full-time (more than 3 years)

    Pros

    Great work life balance, amazing salary, career opportinities and upward mobility.

    Cons

    Very little micro management. Mostly positive.

    Advice to ManagementAdvice

    Leadership was amazing. No advice.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Benefits are better since being bought by Liberty Mutual, but processes make the job difficult.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Auto Representative in Duluth, GA
    Former Employee - Inside Auto Representative in Duluth, GA

    I worked at Safeco full-time (more than an year)

    Pros

    Great benefits, somewhat flexible with paid time off.

    Cons

    The work processes put in place make the work double or triple. The caseloads are excessively high and management is not able to give assistance. Since trying to make processes uniform, it has increased the time it takes to complete a claim. Still yet, they expect the same output as before. The metrics in which you are measured also are not attainable.

    Advice to ManagementAdvice

    Learn how to help employees that are struggling instead of saying, "keep trying."

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Good Culture

    Former Employee - Liability Injury Adjuster in Redmond, WA
    Former Employee - Liability Injury Adjuster in Redmond, WA

    I worked at Safeco full-time (more than 3 years)

    Pros

    Leadership down, had an attitude of "do the right thing"

    Cons

    There was some lack of clear processes and expectation for advancement

    Advice to ManagementAdvice

    Continue to focus on your culture

  11.  

    Good people in a tough work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intraday Business Analyst in Bothell, WA
    Former Employee - Intraday Business Analyst in Bothell, WA

    I worked at Safeco full-time (more than an year)

    Pros

    Non-24hr call center, made work life balance good

    Cons

    Manager had no experience in our roles, thus had no understanding of the everyday requirements.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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