Safeco Reviews

Updated March 8, 2015
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Employee Reviews

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  1. 1 person found this helpful

    Overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Auto Representative in Golden, CO
    Current Employee - Inside Auto Representative in Golden, CO

    I have been working at Safeco full-time (more than 5 years)

    Pros

    Coworker are friendly and approachable

    Cons

    This place will dump on their front lune adjusters and set unrealistic goals for the volume coming in. When you bring it up to management attention that you are not able to meet your goals due to the volume thwy will come back really compatative and deny that it is not as bad. Morale is completely down in the department everyony is just trying to get by. Alot of favoritism, there is no equal treatment.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. A company that truly did the right thing with customers and employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safeco full-time (more than 5 years)

    Pros

    Excellent training and benefits. Flexible hours were appreciated.

    Cons

    Case load could be very large at times.

    Advice to ManagementAdvice

    Allowing senior employees to work from home to retain employees would be large benefit.

  3. Property Claims

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Inside Adjuster in Fenton, MO
    Current Employee - Property Inside Adjuster in Fenton, MO

    I have been working at Safeco full-time (more than 3 years)

    Pros

    Great management and friendly co-workers. Excellent team-work atmosphere and room to grow your career in multiple departments.

    Cons

    Senior management is clueless about what happens on the ground level. Typical "corporate"structure and they only look at the numbers yet could not remember your name after meeting you numerous times.

    Recommends
    Neutral Outlook
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  5. Great company with lots of stability.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safeco

    Pros

    Stability, good pay, good benefits

    Cons

    red tape, tough to move up, it is all about who you know

    Advice to ManagementAdvice

    make employee assesments data based not emotional

    Recommends
    Positive Outlook
    No opinion of CEO
  6. Very good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Seattle, WA
    Former Employee - Claims Adjuster in Seattle, WA

    I worked at Safeco full-time (more than 5 years)

    Pros

    Good office culture of teamwork. Excellent insurance benefits. I enjoyed the company luncheons and other positive events.

    Cons

    Too much bureaucracy at times. Regional office sometimes lacked autonomy as Home office could hamstring Regional offices. Compensation was ok but not great.

    Advice to ManagementAdvice

    Continue to improve.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. To many phone calls and clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Liberty Lake, WA
    Former Employee - Customer Service Representative in Liberty Lake, WA

    I worked at Safeco full-time (less than a year)

    Pros

    Good group of employees, management was alright.

    Cons

    You want to take over 50 calls in 8 hours, heck no!

    Advice to ManagementAdvice

    Pay your employee's more and interact with them

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. Treated well but bored to death

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Seattle, WA
    Former Employee - Business Analyst in Seattle, WA

    I worked at Safeco full-time (more than 3 years)

    Pros

    Good benefits. Job security. Smart, professional co-workers

    Cons

    For me, the work was very boring. Because each department was so specialized, there weren't a lot of learning or growth opportunities.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. Acceptable place to work but massive realignments are changing that

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Seattle, WA
    Current Employee - Business Analyst in Seattle, WA

    I have been working at Safeco full-time (more than a year)

    Pros

    Depends what group you are working in. Every group I've found people willing to be helpful in either teaching a skill or quick help on a projects. Generally everyone is friendly although it can feel a little isolated unless you're willing to reach out first.

    Benefits package and working hours are nice. You will end up working overtime when you get into a project, but most managers are very flexible if you need to leave early or work from home.

    There's quite a bit of tenure of employees which helps with historical/tribal knowledge. As an effect of the higher tenure, the employees are generally in the mid-30s and older.

    Cons

    Again, depends on the group. Overall there's a bit of a feeling of forebarance that the jobs will be moving to Boston as Safeco continues to merge with Liberty Mutual. Most groups don't have formal trainings although there have been efforts to improve this. To learn your role, you'll have to reach out and ask to shadow peers or flounder around until someone offers help.

    As an analyst, I've found my projects to be occationally underappreciated since most employees aren't as data centric as you'd find in other large companies in the area.

    The exception is Product Management. Analytics is highly favored although, due to overworking, there isn't much time to do deep analysis. Working overtime is very common to try and keep up with a normal workload. There's also been a lot of transition so training and tool maintenance is lacking. Product is also one of the youngest groups with the lowest tenure.

    Advice to ManagementAdvice

    Increase the sense of pride in our work and well as a focus on long term benefits instead of lots of short-term busy work.

    Recommends
    Negative Outlook
    No opinion of CEO
  10. Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Safeco full-time (more than 10 years)

    Pros

    Good work/life balance, management lets you pave your own path as long as you are a hard worker and show good results. Time off polices are very fair, really good training.

    Cons

    Constant leadership changes, managers can be fair, but some may be a little too hands off. You really have to push back on management to obtain a promotion, regardless of your performance. There are a lot of changes, and not all are communicated clearly.

    Advice to ManagementAdvice

    Keep work/life balance important!

    Recommends
    No opinion of CEO
  11. Fair Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Field Specialist
    Current Employee - Auto Field Specialist

    I have been working at Safeco full-time (more than a year)

    Pros

    Management, compensation, freedom, work and life balance

    Cons

    Pay increases can be dismal, depending on the year, not a lot of upward mobility

    Recommends
    Positive Outlook
    No opinion of CEO

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