Safeco

www.safeco.com

Safeco Reviews in Seattle, WA

Updated December 14, 2014
Updated December 14, 2014
116 Reviews
3.3
116 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Safeco President Matthew D. Nickerson
Matthew D. Nickerson
16 Ratings

Review Highlights

Pros
  • Good people; long standing company with good work life balance (in 16 reviews)

  • Work from home, company car, compensation, hours of work (in 4 reviews)


Cons
  • Merging of several different companies that have been acquired by Liberty Mutual (in 19 reviews)

  • Workload is completely unreasonable, no work-life balance (in 5 reviews)

More Highlights

45 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I have was employed be Safeco for 27 years., I like the company, and the values it stands for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Bellevue, WA
    Former Employee - Customer Service Representative in Bellevue, WA

    I worked at Safeco full-time (more than 10 years)

    Pros

    The managers that I worked for were fair, and helped their employees grow and increase their knowledge of the insurance industry. I greatly appreciated their help.

    Cons

    I don't have many complaints for of the company.

    Advice to ManagementAdvice

    I think that the new management should listen the seasoned employees for what has been tried and worked in the past and what has failed..

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Used to be pro employee but stopped once they were bought by Liberty Mutual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claim Adjuster in Seattle, WA
    Former Employee - Claim Adjuster in Seattle, WA

    I worked at Safeco

    Pros

    Had ability to work at home, good work/life balance

    Cons

    Telecommuting was stopped once Liberty Mutual bought the company

    Advice to ManagementAdvice

    Reinstate the telecommuting option. Not everyone has to be watched to ensure that they are working.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Very good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Seattle, WA
    Former Employee - Claims Adjuster in Seattle, WA

    I worked at Safeco full-time (more than 5 years)

    Pros

    Good office culture of teamwork. Excellent insurance benefits. I enjoyed the company luncheons and other positive events.

    Cons

    Too much bureaucracy at times. Regional office sometimes lacked autonomy as Home office could hamstring Regional offices. Compensation was ok but not great.

    Advice to ManagementAdvice

    Continue to improve.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Treated well but bored to death

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Seattle, WA
    Former Employee - Business Analyst in Seattle, WA

    I worked at Safeco full-time (more than 3 years)

    Pros

    Good benefits. Job security. Smart, professional co-workers

    Cons

    For me, the work was very boring. Because each department was so specialized, there weren't a lot of learning or growth opportunities.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Acceptable place to work but massive realignments are changing that

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Seattle, WA
    Current Employee - Business Analyst in Seattle, WA

    I have been working at Safeco full-time (more than a year)

    Pros

    Depends what group you are working in. Every group I've found people willing to be helpful in either teaching a skill or quick help on a projects. Generally everyone is friendly although it can feel a little isolated unless you're willing to reach out first.

    Benefits package and working hours are nice. You will end up working overtime when you get into a project, but most managers are very flexible if you need to leave early or work from home.

    There's quite a bit of tenure of employees which helps with historical/tribal knowledge. As an effect of the higher tenure, the employees are generally in the mid-30s and older.

    Cons

    Again, depends on the group. Overall there's a bit of a feeling of forebarance that the jobs will be moving to Boston as Safeco continues to merge with Liberty Mutual. Most groups don't have formal trainings although there have been efforts to improve this. To learn your role, you'll have to reach out and ask to shadow peers or flounder around until someone offers help.

    As an analyst, I've found my projects to be occationally underappreciated since most employees aren't as data centric as you'd find in other large companies in the area.

    The exception is Product Management. Analytics is highly favored although, due to overworking, there isn't much time to do deep analysis. Working overtime is very common to try and keep up with a normal workload. There's also been a lot of transition so training and tool maintenance is lacking. Product is also one of the youngest groups with the lowest tenure.

    Advice to ManagementAdvice

    Increase the sense of pride in our work and well as a focus on long term benefits instead of lots of short-term busy work.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    My experience at Safeco was time well spent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Market Development Frontline Underwiting in Seattle, WA
    Former Employee - Market Development Frontline Underwiting in Seattle, WA

    I worked at Safeco full-time (more than 3 years)

    Pros

    Great work life balance, amazing salary, career opportinities and upward mobility.

    Cons

    Very little micro management. Mostly positive.

    Advice to ManagementAdvice

    Leadership was amazing. No advice.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good Culture

    Former Employee - Liability Injury Adjuster in Redmond, WA
    Former Employee - Liability Injury Adjuster in Redmond, WA

    I worked at Safeco full-time (more than 3 years)

    Pros

    Leadership down, had an attitude of "do the right thing"

    Cons

    There was some lack of clear processes and expectation for advancement

    Advice to ManagementAdvice

    Continue to focus on your culture

  9.  

    Good people in a tough work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intraday Business Analyst in Bothell, WA
    Former Employee - Intraday Business Analyst in Bothell, WA

    I worked at Safeco full-time (more than a year)

    Pros

    Non-24hr call center, made work life balance good

    Cons

    Manager had no experience in our roles, thus had no understanding of the everyday requirements.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Senior Executive Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior IT Executive Assistant/PM in Seattle, WA
    Former Employee - Senior IT Executive Assistant/PM in Seattle, WA

    I worked at Safeco full-time (more than 5 years)

    Pros

    Trusted and respected for my professionalism, work ethics and skillset.

    Cons

    N/A As a professional, what may be considered to some as a downside really comes with the position.

    Advice to ManagementAdvice

    Provide as much advance time as possible to keep staff informed...last minute can be more challenging than needed.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Well run company and nice working environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst in Seattle, WA
    Former Employee - IT Analyst in Seattle, WA

    I worked at Safeco full-time (more than a year)

    Pros

    Good benefits and nice people. Also 40 hour weeks contribute to a good work and life balance. 401k plan is good. If you like the insurance industry then this company will provide you with an opportunity to learn.

    Cons

    very structured environment that sometimes inhibits getting things done quickly

    Advice to ManagementAdvice

    Listen to your employees for their good ideas

    Recommends
    Positive Outlook
    No opinion of CEO

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