Safeway Reviews

Updated July 24, 2015
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3.3
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Recommend to a friend
Approve of CEO
Safeway CEO Bob Miller
Bob Miller
4 Ratings

Pros
  • Work life balance is good especially for those with families (in 47 reviews)

  • Good benefits to long term employees (in 47 reviews)

Cons
  • Work life balance does not exist at store level (in 38 reviews)

  • Some of upper management have a few things to learn about managing people (in 56 reviews)

More Pros and Cons

90 Employee Reviews

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  1. Info

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floral Clerk in Scottsdale, AZ
    Current Employee - Floral Clerk in Scottsdale, AZ

    I have been working at Safeway full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Nice,clean, opportunity for advancement Great place to learn customer service skills

    Cons

    On your feet, sometimes mean customers

    Advice to Management

    Be more involved


  2. CCS 1

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ

    I have been working at Safeway full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    No selling good customers. Goofor management

    Cons

    Low pay lousy insurance


  3. Meat Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Meat Manager in Chandler, AZ
    Current Employee - Meat Manager in Chandler, AZ

    I have been working at Safeway full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Job, fun people and a great work place!!!!

    Cons

    No cons I love working there.

    Advice to Management

    Keep up the great Job!!!


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  5. I loved working at Safeway. They really took care of employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Prevention Investigator in Phoenix, AZ
    Former Employee - Loss Prevention Investigator in Phoenix, AZ

    I worked at Safeway (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The short time I worked for Safeway, it was one of the best companies I worked at. They gave you all the tools and materials you needed to do your job.

    Cons

    Need to invest more money into their people and lose the union. The union is only hurting the employees in the pockets.

    Advice to Management

    Nothing, I loved working there.


  6. Helpful (2)

    It was good while it lasted.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at Safeway full-time (Less than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    It was a good call center for the most part. Better than average.

    Cons

    When I went to work there the Safeway/Cerebrus merger was already in the works. After working in the call center for 11 months, they decided to "lay off" a large percentage of the people. Didn't have any warning. They just told a bunch of the call center staff that we were laid off after strictly coaching us to make the "merger" to sound like it was a terrific opportunity for shoppers and employees.

    Advice to Management

    Let us know more about what is available to us and what they think is going to happen to employees.


  7. Safeway

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Scottsdale, AZ
    Current Employee - Assistant Manager in Scottsdale, AZ

    I have been working at Safeway (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Base salary pay, safeway helps pay for insurance and retirement.

    Cons

    There is favoritism among senior management and senior managment lets the store managers treat their employees poorly.

    Advice to Management

    Your job is not only to help the customers but to also help your employees better themselves. Make an investment in your team and listen to what they say.


  8. Job is fine

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Clerk in Phoenix, AZ
    Current Employee - General Clerk in Phoenix, AZ

    I have been working at Safeway (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Management is flexible with your schedule.

    Cons

    Gives you few or little hours. Employees not paid well or not a good paying job.


  9. Bakery clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bakery Clerk in Chandler, AZ
    Current Employee - Bakery Clerk in Chandler, AZ

    I have been working at Safeway part-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits cost next to nothing

    Cons

    Insufficient time, management issues, mystery shopper

    Advice to Management

    Stop making decisions at corporate evaluate needs and employee performance


  10. Helpful (1)

    Low pay and poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Checker in Scottsdale, AZ
    Former Employee - Checker in Scottsdale, AZ

    I worked at Safeway part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I received paychecks weekly and direct deposit was quick to set up.

    Cons

    Minimum wage despite being unionized grocery chain. Most of the managers were rude and one refused to be a back up cashier most of the times he was called for back up. This was hard on a Friday or Saturday night because they only scheduled one cashier after 8 p.m. and self checkout was already closed after 9 p.m. at the latest. They really needed to staff their front end much better than one cashier on a weeknight or at least have self checkout open. The Fry's near me consistently does that and their prices are better. Safeway tells their employees that they expect them to shop there during their employment. The only employee discount they gave was 10% off Safeway brand products. This was just out of my budget show I shopped at Fry's, Wal-mart, or 99 Cents only instead. I was hired in the summer and had told them that I could work as many hours as they needed me in the summer and then once college started again, that they would need to drop me below 25 hours. Unfortunately, they hired me during a time where I was normally getting 15 hours a week and they said business would pick up once school started because people in the area were on vacation and the store received less business in June and July. I got called in a lot last minute when they had days they were busier and making more sales than expected. Business did pick up and then a few people quit and gave notice and weren't replaced promptly so they were giving me 30-35 hours a week after college had started which was when I told them I didn't want a lot of hours. Plus management got upset that I wouldn't come in whenever they called me in. Also, my store gave two 10 minute breaks for an 8 hour shift. No lunch! Sometimes those breaks would get skipped or cut short if they were busy. And you could get a write-up for working two minutes over an 8 hour shift because it was overtime. I had to rush a customer off once who was taking a long time and had an order problem with her food stamps because I was about to run over And knew I'd get disciplined.

    Advice to Management

    In retail a lot of people aren't going to make a career out of it and this store should be more accommodating to people who are going to college at the same time. Safeway should also staff their store better because it gives better customer service to the customers when you don't have people waiting for 10 minutes. They need to give better breaks too and management who aren't too busy to help their employees.


  11. Barista/Checker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista/Checker in Phoenix, AZ
    Current Employee - Barista/Checker in Phoenix, AZ

    I have been working at Safeway part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    It was fun, mostly nice co workers

    Cons

    Too much drama with so people, managers played favorites and didn't handle some things in the right fashion.

    Advice to Management

    Get a new store manager.



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