Sage Reviews

Updated July 17, 2015
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  • Beaverton, OR
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2.7
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Stephen Kelly
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Pros
  • Work life balance is awesome with flexible hours and work at home opportunities (in 22 reviews)

  • Good benefits (including generous 401k vesting); great people to work with (in 35 reviews)

Cons
  • Upper Management can be a bit confusing (in 12 reviews)

  • Terrible work environment which encourages bullying (in 8 reviews)

More Pros and Cons

17 Employee Reviews

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  1. Helpful (3)

    sage review 2015

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Beaverton, OR
    Current Employee - Customer Service Specialist in Beaverton, OR
    Doesn't Recommend

    I have been working at Sage full-time (More than 3 years)

    Pros

    Perfect job to apply troubleshooting skills, talk to new people and learn great marketable skills Beautiful campus location Great campus attitude. Great benefits and a Good management

    Cons

    Terrible upper management who does not care about their employees.


  2. Helpful (10)

    Cattle mentality for call center employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beaverton, OR
    Current Employee - Anonymous Employee in Beaverton, OR
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Sage full-time (More than 5 years)

    Pros

    Stable employment, they rarely lay off call center employees Casual dress code (sneakers, t-shirts)

    Cons

    No room for professional growth. You can be stuck answering phones for years before a promotion opportunity comes along. Sales engineers are usually the first people to be let go when there is a layoff. Annual "raise" is a joke. Consider yourself lucky if you even get 2-3%, some years you may not get one at all. Call center employees are overworked and underpaid for what they do.

    Advice to Management

    Stop changing your company statement every few years. Find one that works and sticks with it. QA department needs to do a better job of finding bugs BEFORE the software is released, not afterwards. There needs to be a better flow of communication between the call center analysts and development


  3. Helpful (2)

    Good place to work, Beaverton office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Support Analyst in Beaverton, OR
    Former Employee - Senior Support Analyst in Beaverton, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sage full-time (More than 10 years)

    Pros

    Management at this office really cares about employees as people. Lots of free food during busy times. Managers do get off site training.

    Cons

    Corp management wants every business unit the same so even tho this office is giving the best service it is being lowered to the other offices level.

    Advice to Management

    Recognize the excellent work being done at this office.


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  5. Helpful (7)

    Long-time software engineer.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Beaverton, OR
    Current Employee - Senior Software Engineer in Beaverton, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sage full-time (More than 10 years)

    Pros

    Work life balance is awesome with flexible hours and work at home opportunities. Lots of vacation and sick time available as you stay longer.

    Cons

    Employees are not valued much in terms of salary, training, or promotions. I feel more like a resource or an employee number than I feel like a person who matters to the company.

    Advice to Management

    If you want to grow revenue, invest in your people.


  6. Helpful (2)

    Decent place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Support Analyst in Beaverton, OR
    Current Employee - Senior Support Analyst in Beaverton, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sage full-time (More than 8 years)

    Pros

    Good pay for the job. Good benefits. The possibility to work from home.

    Cons

    Benefits are crazy expensive, mostly due to new heath care law. Working in support can be very stressful, it's understaffed and has been for a long time.

    Advice to Management

    hire more support analysts.


  7. Helpful (3)

    Poor Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beaverton, OR
    Current Employee - Anonymous Employee in Beaverton, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sage full-time

    Pros

    Sage offer a good benefits package and competitive, sometimes above market salaries. The work environment is fairly flexible and accommodating to people with outside of work schedule demands.

    Cons

    Sage management seems to have lost its direction and is losing steam. The products which Sage builds, many which were once best in breed products, are now slipping behind competitors and languishing. Investments in those products seem haphazard and disorganized.


  8. Helpful (4)

    Sage North America is a great place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Manager in Beaverton, OR
    Former Employee - Support Manager in Beaverton, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sage full-time (More than 5 years)

    Pros

    Great benefits. Pay is great as well. Opportunities for advancement within North America.

    Cons

    The biggest con would be working for the Beaverton, OR location. Management is way to inconsistent (even though they tout that they are some of the most consistent in North America). Some managers in Beaverton don't meet with their analysts and simply tell them, "No news is good news." Other managers gossip and have inappropriate conversations with their analysts. There is a lot of backstabbing in the Beaverton site. Just about everyone in Support will say and do anything to make them look good and you look bad.

    Advice to Management

    Take a closer look at Beaverton management instead of just believing what they tell you.


  9. Helpful (4)

    Horribly political and total disregard for employees. Sleezey.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Beaverton, OR
    Former Employee - Anonymous Employee in Beaverton, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sage full-time (More than 3 years)

    Pros

    The regular employees (excluding management) overall are great to work with.

    Cons

    Management is sleezey. They pit employees against each other in hopes to have them turn on one another. Employees are just cogs in a wheel - not regarded as assets. Salary and Commission structure is unfair and arbitrary.

    Advice to Management

    Act professionally, care a bit about your employees and go to bat for them instead of throwing them under the bus at every turn for your own gain.


  10. Customer Support Analyst II

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Analyst II in Beaverton, OR
    Former Employee - Customer Support Analyst II in Beaverton, OR
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Sage full-time (More than 5 years)

    Pros

    Clients interaction, Health and Dental Benefits,

    Cons

    To focused on overhead and not on the customer. Wanting employees to be robots

    Advice to Management

    Be a part of the team and understand what you customer support team actually does.


  11. Helpful (6)

    Leadership Doesn't Encourage Employee Input

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beaverton, OR
    Current Employee - Anonymous Employee in Beaverton, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sage full-time (More than 3 years)

    Pros

    Good Benefit Package, knowledgeable employees

    Cons

    Leadership doesn't seek employee input, limited career path, if you're anything other than a "yes" employee your feedback is not encouraged.

    Advice to Management

    Listen to your employees, and focus on employee career path.



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