Sage North America Reviews

Updated April 20, 2015
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2.9
313 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Sage North America President & CEO Pascal Houillon
Pascal Houillon
95 Ratings

Pros
  • They also support tele-work/remote work and are very supportive of a good work/life balance (in 22 reviews)

  • Good benefits (including generous 401k vesting); great people to work with (in 35 reviews)

Cons
  • Huge disconnect between employees and management: It amazes me how blind the upper management is (in 12 reviews)

  • Terrible work environment which encourages bullying (in 8 reviews)

More Pros and Cons

Employee Reviews

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  1. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sage North America

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good benefits, good people, and good products. Nice place to work and good work life balance.

    Cons

    Corporate management changes too frequently and so does the strategic direction. Continue to keep poor performers too long and affects morale.

  2. Helpful (1)

    Mid-market CAM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Account Manager in Lawrenceville, GA
    Current Employee - Customer Account Manager in Lawrenceville, GA

    I have been working at Sage North America full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company offers a good pay and it's consistent but you are unable to make over the base and the expected commission. You will only make a 100% nothing more. All you have to do is perform your duties and you will hit your goal. No cold calling, and no high commissions.

    Cons

    They don't value their employees they will fire you on the spot for craziness and they are not motivated to work with you even if you are hitting your goal.

    Advice to Management

    take care of good sales people because that's how you make your money.

  3. Technical support analyst, Sage 100

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Support Analyst in Irvine, CA
    Current Employee - Senior Technical Support Analyst in Irvine, CA

    I have been working at Sage North America full-time (more than 8 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Friendly, enjoyable coworkers. High level of paid time off, good benefits. Nice campus in Irvine, good employee events.

    Cons

    Pay is sub-standard for the industry. Too much bureaucracy and overly complex management structure. Lack of career pathing and opportunity for advancement in the technical support departments.

    Advice to Management

    Provide more opportunity for career development including exposure to new experience. Take better advantage of skilled human resource by placing a higher value versus external candidates. Pay a fairer wage!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Not bad

    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Sage North America full-time (more than 5 years)

    Pros

    Great team, met a lot of good people. Commissions were good. Nice location for office. Fantastic benefits and stability (up to a point)

    Cons

    Product line was neglected and fell behind in technology compared to competition. Could be difficult to navigate through a global organization. Product line eventually sold off and jobs were lost.

  6. Good Benefits, Poor Management

    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA

    I worked at Sage North America full-time (more than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Their benefits were good. The team I worked with in software development was great. Most of the time work/life balance was good but sometimes it was awful.

    Cons

    Really poor management. Top heavy in management, not enough people to do the actual work. Upper management lacked vision for future and strategy.

    Advice to Management

    Reduce and replace your upper and mid managers. Get some fresh blood and fresh vision.

  7. Relax environment. Poor strategy and execution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Irvine, CA
    Current Employee - Analyst in Irvine, CA

    I have been working at Sage North America full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Not much by the way of stress and the pay is excellent.

    Cons

    Slow to progress forward. No clearly defined strategy.

  8. Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lawrenceville, GA
    Current Employee - Anonymous Employee in Lawrenceville, GA

    I have been working at Sage North America

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good company to work for.

    Cons

    I have nothing to add to this section.

    Advice to Management

    I have noting to add to this section.

  9. Overall Assessment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sage North America full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits and work life balance

    Cons

    Too focused on work life balance and less around getting the job done.

    Advice to Management

    Without a solid foundation, your structure will always be weak. Although the customer is key, making sure that the internal workings make that easier to happen is critical.

  10. Helpful (1)

    Good Company Constantly Changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sage North America full-time (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Work life balance is a huge plus especially with kids that are active in school and sports. My department is always trying to make ourselves better by learning new technology and revising our processes. I have a great Director that cares and also challenges us.

    Cons

    Executive leadership seems to be too disconnected. There is a lot of bullying when it comes to new projects and people want to do something within a week but don't understand all of the backend work that goes into setting things up properly.

    Advice to Management

    VP's, Directors and even some managers need to be more engaged with their teams. Skp level meetings would help root out the problem areas and let upper management know what is really going on. I'm lucky to be on a team that has great leadership but I hear horror stories from other departments.

    Sage North America Response

    Feb 24, 2015Director of Talent Acquisition

    We are disappointed you feel there is bullying but certainly would invite you to reach out and provide additional specifics so that we may review your experience. Please contact Michelle Mulcare at ... More

  11. Not worth the time or effort.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lawrenceville, GA
    Former Employee - Anonymous Employee in Lawrenceville, GA

    I worked at Sage North America

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    None are really coming to mind. Adequate time off?

    Cons

    Treated like a glorified photoshop machine. Professional opinions of a person with almost a decade worth of experience ignored in favor of a project managers with 2 months experience.

    Advice to Management

    Very little. Unless you've been there for almost a decade kissing up the entire time.

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