Sage North America Reviews

Updated March 24, 2015
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2.9
306 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Sage North America President & CEO Pascal Houillon
Pascal Houillon
94 Ratings

Pros
  • They also support tele-work/remote work and are very supportive of a good work/life balance (in 22 reviews)

  • Good benefits (including generous 401k vesting); great people to work with (in 35 reviews)

Cons
  • Huge disconnect between employees and management: It amazes me how blind the upper management is (in 12 reviews)

  • Terrible work environment which encourages bullying (in 8 reviews)

More Pros and Cons

Employee Reviews

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  1. Not bad

    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Sage North America full-time (more than 5 years)

    Pros

    Great team, met a lot of good people. Commissions were good. Nice location for office. Fantastic benefits and stability (up to a point)

    Cons

    Product line was neglected and fell behind in technology compared to competition. Could be difficult to navigate through a global organization. Product line eventually sold off and jobs were lost.

  2. Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Lawrenceville, GA
    Current Employee - Account Manager in Lawrenceville, GA

    I have been working at Sage North America

    Pros

    Stable pay, nice culture, great benefits and can meet good friends there.

    Cons

    Management does not know their place, they think the employees are their buddies and don't know how to manage and be friends with everyone they have favorites. If you are not one of their friends they won't promote you.

    Advice to ManagementAdvice

    come to work mind your own business and go home.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Good Benefits, Poor Management

    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA

    I worked at Sage North America full-time (more than 8 years)

    Pros

    Their benefits were good. The team I worked with in software development was great. Most of the time work/life balance was good but sometimes it was awful.

    Cons

    Really poor management. Top heavy in management, not enough people to do the actual work. Upper management lacked vision for future and strategy.

    Advice to ManagementAdvice

    Reduce and replace your upper and mid managers. Get some fresh blood and fresh vision.

    Doesn't Recommend
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Relax environment. Poor strategy and execution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Irvine, CA
    Current Employee - Analyst in Irvine, CA

    I have been working at Sage North America full-time (more than a year)

    Pros

    Not much by the way of stress and the pay is excellent.

    Cons

    Slow to progress forward. No clearly defined strategy.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. Overall Assessment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sage North America full-time (more than 5 years)

    Pros

    Great benefits and work life balance

    Cons

    Too focused on work life balance and less around getting the job done.

    Advice to ManagementAdvice

    Without a solid foundation, your structure will always be weak. Although the customer is key, making sure that the internal workings make that easier to happen is critical.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lawrenceville, GA
    Current Employee - Anonymous Employee in Lawrenceville, GA

    I have been working at Sage North America

    Pros

    Good company to work for.

    Cons

    I have nothing to add to this section.

    Advice to ManagementAdvice

    I have noting to add to this section.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful

    Good Company Constantly Changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sage North America full-time (more than 3 years)

    Pros

    Work life balance is a huge plus especially with kids that are active in school and sports. My department is always trying to make ourselves better by learning new technology and revising our processes. I have a great Director that cares and also challenges us.

    Cons

    Executive leadership seems to be too disconnected. There is a lot of bullying when it comes to new projects and people want to do something within a week but don't understand all of the backend work that goes into setting things up properly.

    Advice to ManagementAdvice

    VP's, Directors and even some managers need to be more engaged with their teams. Skp level meetings would help root out the problem areas and let upper management know what is really going on. I'm lucky to be on a team that has great leadership but I hear horror stories from other departments.

    Recommends
    Neutral Outlook
    No opinion of CEO

    Sage North America Response

    Feb 24, 2015Director of Talent Acquisition

    We are disappointed you feel there is bullying but certainly would invite you to reach out and provide additional specifics so that we may review your experience. Please contact Michelle Mulcare at ... More

  9. Stay Away, Not Employee Friendly!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Coordinator in Irvine, CA
    Former Employee - Project Coordinator in Irvine, CA

    I worked at Sage North America full-time (more than 8 years)

    Pros

    Casual atmosphere and flexible hours. Most of the employees who are not in management are very friendly and easy to work with.

    Cons

    Everything else! Bad Pay, No Raises, Too many Executives that don't know what they are doing. Chief People Officer works from home not even in an office, what a joke a person who is suppose to be around the employees is not!

    Advice to ManagementAdvice

    Try to be what the company was 15 years ago when it was respected in the community and the employees themselves. The company is so money hungry they do not care about their employees anymore, they want loyalty from their employees but they give none back!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 4 people found this helpful

    Good company in general, great team to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sage North America full-time (more than 5 years)

    Pros

    Very fast paced, always innovating and investing in technology. The IS department has the best people you'll want to work with.

    Cons

    Management is detached from the employees. C level execs in North America have a bullying attitude at times and manage/lead by intimidation. Sage as a global enterprise is a HUGE mess with just about everything being separate, specially management, between operating companies in different countries which makes it impossible to implement enterprise projects, with the exception of C-execs pet projects.

    Advice to ManagementAdvice

    Treat your employees with respect - create a single, global operations group.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful

    Sage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sage North America full-time (more than 5 years)

    Pros

    Sage is very entrepreneurial and customer-focused; very diverse in thought

    Cons

    Sage does not think global nor do they see the need for leverage; they have a very antiquated infrastructure (not totally technology focused); if you wish to move with the times and excel, there are certain areas at Sage which would not be the place for you,

    Advice to ManagementAdvice

    I believe that it is unimportant that the inner workings are broken, as long as the customer is happy. In my opinion that does not make for a totally successful company.

    Doesn't Recommend
    Negative Outlook

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