Saks Fifth Avenue Reviews

Updated April 26, 2015
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2.8
538 Reviews
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Marigay McKee
68 Ratings

Pros
  • Great discount (20% normally, 40% during double discounts), run efficiently (in 52 reviews)

  • Decent employee discount if you could afford to buy anything there based on the commission only pay (in 43 reviews)

Cons
  • The draw vs commission which is meant to be a "motivational' way to sell more, often ends up hurting sales associates (in 13 reviews)

  • Work life balance is very challenging due to the nature of the business (in 13 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Designer Handbag Brand Ambassador

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Saks Fifth Avenue full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Great discounts, a few awesome employees, excellent learning experience

    Cons

    Extremely competitive, very hard to build a client book with several employees having 15+ years in the department, commission based salary, inability to get management jobs as they keep the same managers for 10+ years regardless of their performance, computerized training only

    Advice to Management

    Hire less people to work in departments, people don't liked to be followed around a store by an employee after declining their assistance, clients complain of being asked by multiple employees for help after declining several times, most managers have been there for too long and neglect their duties which makes it harder for new employees to thrive, just because someone has been with the company for 20 years does not make them a good employee now

  2. Lead Make Up Artist

    Former Employee - Cosmetics Executive/Make-Up Artist in Las Vegas, NV
    Former Employee - Cosmetics Executive/Make-Up Artist in Las Vegas, NV

    I worked at Saks Fifth Avenue

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Enjoyed the experience of learning and teaching skin care and color to prospective clients. Love sharing new ideas and being fully involved in the beauty industry.

    Cons

    Working with individuals who were not happy with their positions. Challenging to work with.

    Advice to Management

    Be more supportive of the people who work hard on the team, because in turn they will produce results, which cultivates into dollars.

  3. Great place to work, fast paced, & fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Shopping Assistant in New York, NY
    Former Employee - Personal Shopping Assistant in New York, NY

    I worked at Saks Fifth Avenue full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Saks really cares about their employees, and they have great discounts, and decent benefits. Definitely a company that gives you opportunity to grow.

    Cons

    I feel that my position was one that was very underpaid for. If you are not in corporate or making commission, pay is low.

    Advice to Management

    Increase employee appreciation times to off-set low pay, or increase pay for consultants assistants by salary increase or added commission.

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  5. Helpful (1)

    sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Saks Fifth Avenue full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice people to work with. Nice employee discount. Management tries to balance out schedules, and promotes within.Great merchandise, and new items in weekly.

    Cons

    Do not go to work at Saks for the pay or benefits. The corporate managers rarely visit the store, so you often feel like you work on an island. Not a lot of incentive to sell as they do not compensate for it.

    Advice to Management

    Pay your employees what they are worth, and compensate them fairly.

  6. Pretty good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser in New York, NY
    Current Employee - Visual Merchandiser in New York, NY

    I have been working at Saks Fifth Avenue

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    experienced people, friendly department, good discounts

    Cons

    People not following guidelines, some not so friendly sales associates

  7. sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Saks Fifth Avenue full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Freedom to maximize your sales and success by being able to sell the entire store

    Cons

    The return policy and hours

    Advice to Management

    Listen to what the associates need for their business to be successful

  8. Saks Fifth Avenue Buying Office Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Buyer in New York, NY
    Former Employee - Associate Buyer in New York, NY

    I worked at Saks Fifth Avenue full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great team of people in specific buying divisions; quick advancement for hard working employees

    Cons

    Not so great people in certain areas of the company, have to just kill them with kindness. But overall, great company to work for, your superiors typically stand behind you and your deacons.

    Advice to Management

    Excellent management in buying field from assistants to GMMs. HR could use some help, as well as the direct team.

  9. 1st retail job

    Former Employee - Holiday Sales Associate in Costa Mesa, CA
    Former Employee - Holiday Sales Associate in Costa Mesa, CA

    I worked at Saks Fifth Avenue part-time (Less than a year)

    Pros

    other employees are fun
    clients are here to spend money but who doesn't want a deal
    you get breaks throughout your shift

    Cons

    -people do spend less now
    -management
    -holiday parking was in effect

    Advice to Management

    -train better
    -be more supportive of people and do not let employees gossip and not clean up dressing rooms after themselves

  10. Saks 5th Ave is amezing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist/Fragrances and Cosmetics in Houston, TX
    Former Employee - Sales Specialist/Fragrances and Cosmetics in Houston, TX

    I worked at Saks Fifth Avenue full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I worked many years for Saks in Houston TX. I would have stayed there if the new cosmetic manager was a little more considered and nice! I hate that I quit Saks because of the cosmetic manager was so rude and bullied me at that time. I wish bulling was know and taken serious at that time.

    Cons

    As I was saying , I think the cosmetics managers need to be more evaluated as knoledged and considered. Not a bully!

    Advice to Management

    Please hire ASM that have at least a college degree and not because they are a friend of the family .

  11. Helpful (2)

    Apply if you like paying to come to work to stand around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Saks Fifth Avenue

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good experience for beginning in retail

    Cons

    Draw vs. Commission is not a highly motivating pay structure

    Advice to Management

    If you want monkeys, pay peanuts

Saks Fifth Avenue Photos

Entrance to Saks in Chicago
NYC Flagship Store

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