Saks Fifth Avenue

www.careersatsaks.com

Saks Fifth Avenue Reviews

Updated January 29, 2015
Updated January 29, 2015
499 Reviews
2.8
499 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Marigay McKee
51 Ratings

Review Highlights

Pros
  • Great discount (20% normally, 40% during double discounts), run efficiently (in 52 reviews)

  • Decent employee discount if you could afford to buy anything there based on the commission only pay (in 43 reviews)


Cons
  • The draw vs commission which is meant to be a "motivational' way to sell more, often ends up hurting sales associates (in 13 reviews)

  • Work life balance is very challenging due to the nature of the business (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Decent Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Manager in Jackson, MS
    Current Employee - Team Manager in Jackson, MS

    I have been working at Saks Fifth Avenue full-time (more than a year)

    Pros

    As a manager, in call center setting, things can get challenging and stressful. I do feel as though the company recognizes this and tries to give us perks for our hard work. Most recently, they have incorporated a new incentive where you could be chosen to win a trip to New York as an associate. I have already been, but, for associates who have never stepped foot outside of their home states, I think it is a great incentive. Also, there is a lot of mobility within the company. At many companies, you must grow old before you can become an executive. My director is only a couple years older than I am, so it shows that it's not just about how many years of experience you have but also what freshness you can bring to the company as a whole.

    Cons

    Long hours. This is especially true during the holidays. However, this is retail across the board and is not really unique to Saks. No incentives to work overtime for salaried managers. Basically, if you are needed, you are expected to just suck it up. Don't expect a bonus, a comp day, or even a meal. The most you will get is a "thank you" email--which is clearly not enough.

    Advice to ManagementAdvice

    I would say that the training is lacking, and you have so many responsibilities that it is hard to train the way you need to. The level of customer service is not consistent across the board. Being that Saks claims that providing outstanding Customer Service is the number one goal, more attention needs to be put into this area. While it is definitely management's job to ensure that we meet this goal, some of the issues we face can be eliminated during the hiring process. Also, many customers are complaining and are very upset about changes that are being made within the company. While these changes may be for money-saving purposes, they are not customer-friendly. Some more evaluating needs to be done to find ways to save money but keep the consumer coming back because they are the top priority.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Feh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Saks Fifth Avenue

    Pros

    Emoloyee discount is a sweet deal

    Cons

    Snobby employees are very clicks and osteo size those who don't fit

    Advice to ManagementAdvice

    Work the floor sometimes

    Doesn't Recommend
    Neutral Outlook
  3.  

    s5a

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Saks Fifth Avenue

    Pros

    Company culture. People really like working there and often come back if they leave.

    Cons

    There isn't much of a scale on pay.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Worst company to ever work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Palm Beach Gardens, FL
    Current Employee - Sales Associate in Palm Beach Gardens, FL

    I have been working at Saks Fifth Avenue part-time (less than a year)

    Pros

    Met nice people in my department, some clients have been great

    Cons

    Where do I begin, management is terrible. If they don't like you, trust me it will be known. Coworkers steal your sales, pay is extremely horrible ESP for being a wealthy store.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    Saks Corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Saks Fifth Avenue

    Pros

    Great place to work. Peers and upper management are all helpful and friendly.

    Cons

    Growth options only became available when resigning.

    Advice to ManagementAdvice

    Provide more growth opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Long hours on very tired feet, No work life balance, All free time occupied by work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Beachwood, OH
    Former Employee - Sales Consultant in Beachwood, OH

    I worked at Saks Fifth Avenue full-time (more than a year)

    Pros

    Relatively good discount for employees, special promotions, training and orientation was top notch.

    Cons

    Be prepared to work very long hours, constantly on your feet, low pay, deal with rude customers, be scheduled up to 7 or 8 days straight without a break.

    Advice to ManagementAdvice

    You should promote from within the people that actually deserve it, the ones that have degrees in fashion, business, or the arts and who are passionate about it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Flexible, productive environment with excellent teams

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Saks Fifth Avenue

    Pros

    Good communications and collaboration between teams, dedicated people with a focus and a bright vision.

    Cons

    Might be not the best small perks like trips, bonuses etc

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Saks Fifth Avenue

    Pros

    Benefits package, great employee discount, friendly staff, & fabulous perks/training opportunities.

    Cons

    Very limited opportunity to advance within company.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Decent pay, low company morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Site Merchandiser in New York, NY
    Current Employee - Assistant Site Merchandiser in New York, NY

    I have been working at Saks Fifth Avenue full-time (more than a year)

    Pros

    Decent pay, good health benefits, store discount

    Cons

    Corporate office- low morale, some directors are not very professional and does not listen to company workers' needs

    Advice to ManagementAdvice

    Work-life balance, allow associates to work from home

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Fantastic

    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA

    I worked at Saks Fifth Avenue

    Pros

    People are friendly and smart, and although a fashion company, people are more than willing to help you out. Everyone is also impeccably dressed so be prepared for that!

    Cons

    It's a very big company so sometimes it's hard to make an impact or impression. It also seems like a very formulaic company in the sense of procedures and management.

Saks Fifth Avenue Photos

Entrance to Saks in Chicago
NYC Flagship Store

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