Saks Reviews

Updated August 27, 2015
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Saks CEO Richard A. Baker
Richard A. Baker
2 Ratings

57 Employee Reviews

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  1. Freight Claim Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Saks full-time (More than 8 years)

    Pros

    Saved Saks 1 million dollars in claims.

    Cons

    Too much politics in the workplace.


  2. Brand Ambassador

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It's nice to have training with vendors to preview new merchandise for the next season. You can build your "own business" if you work hard to built client book.

    Cons

    Parking is bad...pay is better at other luxury retail stores. Low inventory at times.

    Advice to Management

    Provide more incentives for your employees. Restructure commission policy.


  3. awful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Beachwood, OH
    Current Employee - Sales Associate in Beachwood, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Saks full-time (More than a year)

    Pros

    Okay discount. Coworkers are okay. The mall is really nice.

    Cons

    Worst place ever, been doing this for over 20 years in other department stores, very unprofessional management no real training very lazy and you as the sales associate gets blamed for the lack of work the management should be doing...

    Advice to Management

    HELLO SAKS CORPORATE! !!!!! IF YOUR SALES PEOPLE AREN'T PERFORMING AND MEETING THERE EXPECTATIONS THEN YOUR MANAGERS ARE NOT DOING THERE JOBS....


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  5. sales associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Saks full-time

    Pros

    great inventory and customers enjoyed my co workers

    Cons

    hard work long hours customer returns

    Advice to Management

    treat all employees the same. no politics


  6. Helpful (1)

    Don't Do It!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Ambassador in New York, NY
    Former Employee - Brand Ambassador in New York, NY
    Doesn't Recommend
    Negative Outlook

    Pros

    Can wear whatever you like as long as you look professional. Basically can come and go as you please throughout the day....because you make your own money. Can sell throughout the entire store and no one is upset when you try to do so. Decent discount. Wait for double discounts if possible for the full price stuff or wait til clearance because the rates are not the same. Good insurance rates.

    Cons

    I actually felt sorry for the customers, well some. You can watch a customer try to stroll through the floor and get spoken to by every single associate. It is EXTREMELY easy to watch this because there are 20 associates to every one customer on the floor, NO JOKE. Even with management knowing this they hire more and more associates. With the turn over so high because of the inability to make a decent living, you Must be a shark or you are not going to make more than $250 a week. When you call out for a day, apparently some how legal, they enforce that your earned PTO is to be used. If you do not get 80% of your sales goals you are written up for low productivity. Draw vs commission is total slave labor. They do not care because you work to get paid your $10 an hour and they get tax right offs for each new hire etc. If you do not make your draw rate for the week you must make it up the following, on top of the expected rate. Just thinking about how you make a living there is depressing. Almost begging people to buy clothing from you and pray they do not return it because you must make up that deficit AND make sure you make your draw ONLY to get paid $10 an hour. My best check was maybe $1200 thanks to my Brand Ambassador side pay. You are in a huge shark tank and they will eat you alive. Every customer now gets free shipping and the associates, who are some of the best customers, MUST pay these absurd fees. They add up! False hopes, of advancement, of good clients, of good sales, of making good money. Retail is not what it used to be at ALLL. Sales decline every year.

    Advice to Management

    STOP FAVORITISM. The sharks make their millions because management enables them to do whatever they want, leaving everyone else to fend for themselves and clean up everyone else's mess in turn prohibiting them to sell. Treat everyone fairly. If one gets tremendous amounts of complaints, they should not be working there. It creates a hostile environment for everyone. If customers are complaining just think what they do to their colleagues. Promote those who are worthy or you will loose them. Use past experience if it is equivalent toward steps in certain career paths instead of stringing them along and saying there are set steps toward each goal outcome. Do not make EVERYTHING about the amount of sales. If some are lifted up from the good they have done it may motivate them to do better in their sore spots.


  7. Helpful (1)

    Store merchandise associate review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Associate in New York, NY
    Current Employee - Merchandise Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Alternating weekends off Which you don't see in retail . Commute benefits . Great PTO and comp days for holidays worked

    Cons

    Health insurance is expensive , tedious work on a daily basis . . Too many personalities . No opportunity for growth

    Advice to Management

    Reward more often your employees for their good work , it will keep your employees working and happy . Stand up for your employees and increase the step up plan for employees to move up


  8. Helpful (2)

    Empty Promises

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    discount, meeting so many people

    Cons

    because of the draw vs. commission pay structure, it sound like a good payoff at first right? 10$ vs. your commission 6-10% on what you sell depending what category it is....BUT! Saks will always win. They don't tell you that they get to hire as many people as they want to because, technically they are not paying you at all! You will be forced to act like a shark in order to make a dollar.


  9. Helpful (1)

    Unrealistic sales goals

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Greenwich, CT
    Current Employee - Anonymous Employee in Greenwich, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great co-workers. Store manager is excellent. Store hours are great, realistic for location.

    Cons

    There is a dwindling number of customers that walk into the store, and employees (even NEW) are responsible for increasing sales from the previous year.... Unless you have worked in this store for at least 10 years, you can forget about making your numbers, and the threat of being fired in your first six months is HUGE! Although store manager is great, some department managers are not.

    Advice to Management

    Give new employees a chance, and value hard work and effort over just sales.


  10. Helpful (4)

    Worst company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The discount is not too bad

    Cons

    Worst job ever! The managers are very unprofessional! Clients return the merchandise all the time! The only people that make money are the ones who work on The Club! Bad training, they don't provide product knowledges

    Advice to Management

    Don't waist your time


  11. sales consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Saks part-time

    Pros

    Great people, weekly pay, and never a dull moment.

    Cons

    Atlanta is always behind in product



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