Sales Focus

  www.salesfocusinc.com
  www.salesfocusinc.com
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Sales Focus Reviews

Updated July 14, 2014
Updated July 14, 2014
9 Reviews
2.3
9 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sales Focus President Tony Horwath
Tony Horwath
4 Ratings

Employee Reviews

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  1.  

    Fast paced sales environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  Marriottsville, MD
    Current Employee - Sales Manager in Marriottsville, MD

    I have been working at Sales Focus full-time for more than a year

    Pros

    Fun environment....industry experience across a wide array of industries

    Cons

    High stress for lower compensation

    Advice to ManagementAdvice

    More involvement on the front lines

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great people but bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Dallas, TX
    Former Employee - Sales Representative in Dallas, TX

    I worked at Sales Focus full-time for less than a year

    Pros

    Loved the people. I learned more from them than the training itself.

    Cons

    Constantly changing and high turnover rate. The pay initially was pretty good then one month after being hired they decided to lower the based pay and commission. On top of that you won't see your commission until 3 months later. Also, there was always a conference meeting/call every other day lasting for at least 2 hours that does not lead anywhere and waste time.

    Advice to ManagementAdvice

    Better pay and benefits. Less meetings.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    A very good company . that takes care of it s employes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  New York, NY
    Current Employee - Sales Representative in New York, NY

    I have been working at Sales Focus full-time for more than a year

    Pros

    good pay , and room for growth.

    Cons

    making your quota every too weeks.

    Advice to ManagementAdvice

    make the rounds with the team at some point.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good Luck Getting A Commission Check!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader  in  Marriottsville, MD
    Former Employee - Team Leader in Marriottsville, MD

    I worked at Sales Focus full-time for less than a year

    Pros

    If you are desperate for $11/hr, this is the place for you. At least you get to set all day.

    Cons

    Very low base pay of around $11/hr...it varies slightly depending on which project you are working on. But the one constant is, the commission structure is unreachable. I worked there on three different projects and never once received a commission, and I was considered one of the better sales people. You will not make any money here. Period. Projects also end suddenly and you will be called in to the manager and given your walking papers right then. There is a slight chance you could be offered another project, like I was, but it's still all the same thing...low pay, no commissions. The best job there is the recruiter! It's all such bologna . Run, don't walk, to your nearest exit folks.

    Advice to ManagementAdvice

    Pay, and train, your sales people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Shiny from the outside, not so good on the inside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Agent  in  Marriottsville, MD
    Current Employee - Inside Sales Agent in Marriottsville, MD

    I have been working at Sales Focus full-time for less than a year

    Pros

    Decent people on the selling side, management about covering their jobs, top heavy on HR leaving no budget for anything else

    Cons

    Terrible pay, benefits and any kind of job security, people let go by text

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    You are Just a Number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Generalist  in  Marriottsville, MD
    Former Employee - Human Resources Generalist in Marriottsville, MD

    I worked at Sales Focus full-time

    Pros

    The company culture is one of the good things about working for SFI. The people you get to work with are great. Each month, the HQ staff get together for some sort of potluck lunch, which does allow everyone to get to know each other better.

    Cons

    To management, you are just a number. The company has very high turnover, poor compensation plans, little to no benefits, and no room for advancement. While the culture is great, I would recommend keeping your resume out there. Even when you get outstanding performance reviews, don't trust them. When upper management gets stressed out, they criticize everyone else but themselves. To them, it is always the next person down who is at fault.

    Advice to ManagementAdvice

    Look at yourself first for changes that need to be made. Then look to your staff.

    Doesn't Recommend
    Neutral Outlook
  8. 2 people found this helpful  

    "Chop Shop" for Human Beings...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Marriottsville, MD
    Former Employee - Anonymous Employee in Marriottsville, MD

    I worked at Sales Focus full-time for less than a year

    Pros

    Opportunities to learn cross-functionally within the company.

    Cons

    This company is toxic.

    The storyline goes something like this: The internal recruiting department lures staff in with the prospect of high commissions, and people leave other jobs to come to work at Sales Focus. New employees start, get very little training and inadequate resources with which to succeed in their positions. Since this is a company that provides sales outsourcing, the clients (many of which have limited or no contact with the employees at Sales Focus) get to call all the shots. They can arbitrarily change commission plans, staffing levels, even request that a Sales Focus employee be removed from their program. The kicker is that if there is no other program for an employee to move to - that employee is terminated. There is so much turnover and pressure on bringing in new employees to back-fill positions, that sometimes the recruiting department purposely OVER STAFFS the programs because so many people never make it through training. Then, if more than they estimated do make it through, you guessed it - they are terminated.

    Their business development team is headed up by a scam artist. The CEO talks a great game - but he is a sales person. There are a few good members of management, but they are so over-worked that they hardly have time to try and address or fix the culture of the company.

    Now let's get to the compensation package. It's non-existent. This company pays way below market. Benefits? Hardly. You won't be there long enough to qualify for benefits as they require a 6 month waiting period for heath and dental. You don't even qualify for any sick leave or vacation for 3 months. No 401(k) for a year.

    Advice to ManagementAdvice

    Stop everything and hire a consultant firm to come in and evaluate how to address he culture of the company, identify management's strengths and weaknesses, and how to retain employees. This has to come from the top down.

    Doesn't Recommend
    Negative Outlook
  9. 1 person found this helpful  

    Can you say "Revolving Door"?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales  in  Marriottsville, MD
    Former Employee - Inside Sales in Marriottsville, MD

    I worked at Sales Focus full-time for less than a year

    Pros

    It was better than being unemployed, at least for a little while. There are really good people on the sales floor and almost all of them deserve better.

    Cons

    Fear of being let go at any time. This was STRESSED during training. They literally mentioned that it was "at will" employment, and that they could let you go whenever they wanted, at least 4 times during training. Not a great way to make a new employee feel comfortable. I saw at least 10 people let go who were there less than a couple of weeks. Some by the end of the first week on the phones.
    Didn't provide the tools to succeed. They used gmail as their email system for everyone but the "permanent" operations staff, who used Outlook. Try selling to C-Level Executives with a gmail account. After some time, we didn't even have an email address we could provide to customers or use to send information on behalf of the client whose product we were trying to sell. And the client didn't have a website we could refer prospects to for review.
    "Management", or lack of it. The call center manager was great, but the rest of the management team leaves a lot to be desired. I'm not sure how they've been in business since 1998. Apparently they survived on small contracts for a long time. But the company is trying to expand at a rate they can't keep up with.

    Advice to ManagementAdvice

    Treat and pay your people better, and not just the "permanent" employees. The people in the call center worked extremely hard to sell less-than-optimum products and services for some clients with questionable reputations and constantly moving targets. The base isn't horrible, but the comp goals are virtually impossible in that environment so commissions are rarely earned.
    Hire a real client sales representative/liaison, one who doesn't just talk a good game and can be held accountable for their mistakes instead of pointing the blame at the sales staff and allowing them to be abused by its clients' lack of integrity and indecisiveness.

    Doesn't Recommend
    Negative Outlook
  10. 3 people found this helpful  

    Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager  in  Dallas, TX
    Former Employee - Sales Manager in Dallas, TX

    I worked at Sales Focus full-time for less than a year

    Pros

    Autonomy to drive the success (or failure) of your team. You're typically in a market by yourself, so you do not have to drive to the office everyday. If you hire a team of self-sufficient, high-performing individuals, it makes your job less demanding. Senior management is open to new ideas and new processes if you have shown the proven ability to deliver the results through your own best practices.

    Cons

    The pay, the pay, the pay. It would be a great place to work if the company invested in its best asset. There are some great incentives and perks for the sales people, but no incentives in place that will have a direct impact on sales management (outside of a one-time opportunity to earn a monthly bonus of for being a top team).

    Advice to ManagementAdvice

    The front line sales management is the revenue driver for the entire organization. Stop investing in the supporting staff and pay the people who bring money to your company. The commission schedule is not conducive to sustaining normal livelihood. My first three monthly commission checks were not over $25 and I had a top performing sales team. The base pay is not enough, you expect top-notch talent, long work hours, creativity, driving daily results, draining sales meetings, and high-client expectations at $30,000 per year for a base salary. It's insulting and deprecatory.

    Doesn't Recommend
    Neutral Outlook

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