Salesforce Reviews

Updated April 27, 2015
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3.8
1,264 Reviews
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Salesforce Chairman and CEO Marc Benioff
Marc Benioff
974 Ratings

Pros
  • People value a work / life balance and it's easy to maintain if you stay focused (in 53 reviews)

  • Some really smart people working here and the work-life balance has been really good (in 65 reviews)

Cons
  • Work life balance can be tough to achieve given how competitive people are to move up (in 76 reviews)

  • Long hours and pushes at quarter ends to close deals (in 33 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (164)

    Still a lot of opportunity to learn, connect, and chart your own course, but Big Company culture is encroaching.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Salesforce full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros:
    - vibrant, fast paced culture
    - smart, fun, aggressive colleagues
    - management is focused on latest tech trends and staying or becoming a leader for many of them
    - by and large, customers and partners are very positive about the technology
    - good benefits and perqs
    - hip urban culture at HQ
    - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

    Cons

    After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head.

    Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion.

    The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

    Advice to Management

    The further you get from the foundational vision of creating great products and ensuring customer success, and instead recruit big company people focused on ego and self-promotion and growing a fiefdom, the more Salesforce starts to become just another Oracle or SAP or Microsoft. My sense is, that's what the board wants. If so, so be it. There will be another innovative and passionate startup to disrupt salesforce some day soon.

  2. Business Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Salesforce full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    excellent training; constant opportunities to learn about the products, the industry, and develop business acumen; great managers who are all top sales professionals and really want to help you develop your skills and further your career; fun social events outside of work hours; beer cart Fridays, and being at the best company to work for!

    Cons

    Non of these are cons, per-se, but if they don't fit your personality then maybe the company isn't a fit for you?

    - fast-paced work environment
    - surrounded by overachievers, you constantly have to work hard to stay on top - no room for slacking off!
    - the product is constantly being updated and new things are added, processes change, etc - you have to be adaptable and a fast learner! [if you like sticking to the same routine year after year and working at a slow and steady pace, this may not be a fit for you]
    - no work-from-home options available for the majority of employees

    Advice to Management

    Keep focusing on skill development and career advancement for your employees, even if they are interested in switching departments or staying with the company but going in a direction outside of the normal "sales track." Otherwise, keep providing visibility into what's going on with the execs and everything back in HQ - it helps keep those of us in the hubs outside of SF motivated and dedicated!

  3. I feel lucky to work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Salesforce (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Culture - Really smart, really driven people. Everyone likes each other.
    Growth Opportunity - If you are good (and they give you all the tools you need to be good) and show you care, there are very few limits in how far you can make it here.
    Incredible Products - I feel like I am transforming my customers' businesses every day

    Cons

    If aren't passionate about working here, it's going to be tough for you to stick.

    Advice to Management

    Continue to listen to your employees about what is working and what isn't.

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  5. Solutions Engineer for ESMB

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Engineer in Chicago, IL
    Current Employee - Solutions Engineer in Chicago, IL

    I have been working at Salesforce full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fantastic workplace, environment, perks, and co-workers. Fast paced and innovative company that loves its employees.

    Cons

    Long work weeks and some travel required.

  6. Solution Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Engineer in Atlanta, GA
    Current Employee - Solutions Engineer in Atlanta, GA

    I have been working at Salesforce full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work, friendly open coworkers, great training opportunities, very team oriented, centered around giving back to the community

    Cons

    Nothing so far. It can be hectic, but it's expected in a fast paced sales environment

  7. Helpful (7)

    Great culture in R&D, but getting eroded thanks to new bureaucratic head of engineering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Member of Technical Staff in San Francisco, CA
    Current Employee - Lead Member of Technical Staff in San Francisco, CA

    I have been working at Salesforce full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Work life balance
    - Growth opportunities
    - Great middle management
    - Brilliant CTO
    - South Bay shuttle is a huge time saver
    The R&D organization has some of the best minds in the industry. While the company has grown (and the product as well), the organization is continually adapting itself and trying to get more agile. One of the very few companies where the Individual Contributors have a huge influence in the direction and roadmap of the product.

    Cons

    - Title Inflation. Too many CTOs and too many Architects
    - Cronyism has set in and the rot is spreading like a virus
    - After 4 years, effectively one takes a pay cut because of no stock options or all options have been vested
    - Top down. Used to be bottoms-up.
    - VPs of Engineering are aggressive and promote cronyism

    Advice to Management

    R&D used to be a great place where individuals felt great about contributing to the product. Advice to the new engineering management: Do not kill the Salesforce culture. Nothing is perfect, but what you (new engineering management) are doing is attempting to replace an open people-empowered technology culture with a top-down cronyistic culture. You have lost some great minds and will lose a lot more if you do not fix your approaches.

  8. Constant career growth and increasing responsibilities within an amazing team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Engineering Manager in Chicago, IL
    Current Employee - Solution Engineering Manager in Chicago, IL

    I have been working at Salesforce full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    In almost three years there hasn't been a day I wasn't excited to go to work! I used to dream of a job where I would be happy "doing my thing" at least 50% of the time. I never dreamed I could enjoy work this much - it's hard to call it work. For those skeptics, I've been around the block with some top tier Chicagoland companies - they don't even compare to the culture, daily responsibilities. career mobility, and pay that you get here. You are absolutely surrounded by brilliant people that want nothing more than to help you learn and be successful. Team members are amazing to work with. Everyone works together.

    Cons

    You create your own way at Salesforce. You must be confident in your strengths and self aware of your weaknesses. They will not create that path for you, you have to do it. For some that is great, for others they need that plan laid out. Management can only help you so much in that. For a company growing this fast there are positions created everyday. You must have patience and savvy to find the next right role for yourself. Management will guide you, but you own your career. There isn't a defined path. You aren't always going to know all the options available.

    It's a very fast paced environment. For everyone to work together they must communicate well. This means seeking to understand, asking the right questions, and being flexible. In sales this requires confidence and humility, not arrogance. Egos can get in the way if they aren't controlled. This takes a team.

    Advice to Management

    Continue to hire and grow quickly without sacrificing on the talent. The people are why we are successful as teams, hubs, and as a company.

  9. Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Salesforce full-time

    Pros

    incredibly well organized sales organization. possibly the best in industry
    fun environment b/c of the level of activity
    great and numerous opportunities to learn and grow sales abilities and knowledge
    incredible place to grow one's career
    phenomenal resume builder
    if one is career driven, this is the place to be in technology

    Cons

    company becoming oracle (ie, less fun)
    company doesn't really care about you despite its press clippings
    lots of superficiality, arrogance, hubris

    Advice to Management

    throttle back the hubris among your rank and file--there's no win in it

  10. SMB AE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SMB AE in Chicago, IL
    Current Employee - SMB AE in Chicago, IL

    I have been working at Salesforce full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Energetic Culture, Open Heirarchy, Excellent Resources

    Cons

    Open floor plan can be noisy at times.

    Advice to Management

    Keep up the energy!

  11. Account Executive - ESB

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salesforce full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've never been one to "drink the kool-aid" but it's hard not to considering the culture Salesforce has built. Having the ability to compete against the colleague next to, but at the same time collaborate, is hard to come by. Salesforce does a phenomenal job at caring for their customers, as well as their employees. There is so much room for growth and Salesforce empowers you to make this your career rather than a stepping stone. The best career decision I've ever made was coming onboard to Salesforce.

    Cons

    When you are a new hire, it feels like information overload. The learning curve is very sharp so you need to make sure you are constantly asking questions and gathering as much information as you can. If you someone who doesn't enjoy a competitive environment, this probably wouldn't be the best fit. Otherwise, be ready to work and enjoy building great relationships with your customers and co-workers.

    Advice to Management

    The on-boarding can be tough. Spending more time getting new hires set up would be beneficial.

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