Salesforce Reviews

Updated March 26, 2015
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3.8
1,205 Reviews
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Salesforce Chairman and CEO Marc Benioff
Marc Benioff
956 Ratings

Pros
  • People value a work / life balance and it's easy to maintain if you stay focused (in 53 reviews)

  • Some really smart people working here and the work-life balance has been really good (in 65 reviews)

Cons
  • Work life balance can be tough to achieve given how competitive people are to move up (in 76 reviews)

  • Long hours and pushes at quarter ends to close deals (in 33 reviews)

More Pros and Cons

Employee Reviews

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  1. 157 people found this helpful

    Still a lot of opportunity to learn, connect, and chart your own course, but Big Company culture is encroaching.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Salesforce full-time (more than 8 years)

    Pros

    I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros:
    - vibrant, fast paced culture
    - smart, fun, aggressive colleagues
    - management is focused on latest tech trends and staying or becoming a leader for many of them
    - by and large, customers and partners are very positive about the technology
    - good benefits and perqs
    - hip urban culture at HQ
    - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

    Cons

    After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head.

    Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion.

    The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

    Advice to ManagementAdvice

    The further you get from the foundational vision of creating great products and ensuring customer success, and instead recruit big company people focused on ego and self-promotion and growing a fiefdom, the more Salesforce starts to become just another Oracle or SAP or Microsoft. My sense is, that's what the board wants. If so, so be it. There will be another innovative and passionate startup to disrupt salesforce some day soon.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful

    The best company I've ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Instructor in Hillsboro, OR
    Current Employee - Senior Instructor in Hillsboro, OR

    I have been working at Salesforce full-time (more than 3 years)

    Pros

    The work place. The building and amenities are outstanding! The people are amazing. The culture is one of giving back, unlike any place I've ever worked before.

    Cons

    The company is growing very rapidly, still. It does create a feeling like your racing to keep up. With proper coaching you can get the right work-life balance for you.

    Advice to ManagementAdvice

    Focus on the Northwest vibe. It's a critical component for the people that work here. We may work for a company in the Bay but we are NOT the Bay.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Amazing company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Facing Role
    Current Employee - Customer Facing Role

    I have been working at Salesforce full-time (more than 5 years)

    Pros

    Great benefits. Decent opportunity to move around after some time if you've proved yourself. Work from home. Fast paced. Great/smart peers to work with. Market leader. Volunteering/social opportunities.

    Cons

    Constant re-orgs and restructures - better for growth of the company but can hamper career progress

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Salesforce

    Pros

    The culture was awesome and I got to work with great people.

    Cons

    There are no cons I could think of.

  6. Its a fun environment with a lot of learning and more than enough work.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salesforce

    Pros

    Fun Environment
    Management is listens to you
    Good compensation
    People are approachable and helpful

    Cons

    Sometimes the work is too much that it becomes a sweat shop

  7. Great place to work and grow!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Global Senior Director
    Current Employee - Global Senior Director

    I have been working at Salesforce full-time (more than 3 years)

    Pros

    Good benefits; great product; passionate people

    Cons

    Crazy, unstructured work environment; heavy focus on small deal sales - not much technical depth in the teams. To add confusion to that- the products are too many and too varied (features, how they can be sold, etc.).

    Advice to ManagementAdvice

    Keep the products simple and more in line with what the Enterprise customer needs in order to keep growing.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 5 people found this helpful

    Great opportunity, but unable to deliver on promises.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salesforce full-time (more than a year)

    Pros

    The culture of give-back is promoted structurally and informally and is pervasive. They provide superior compensation, flexible time-off/schedule, significant perks, and foster a deeply collaborative environment. The expect competence and provide a highly challenging opportunity.

    Cons

    Poor management is pervasive. Lack of leadership and commitment to big ideas creates gross inefficiencies, unclear expectations, and conflicting outcomes. Overly headquarter-centric in politics. The maintain an institutional arrogance that disrespects their competitors and creates overly idealistic strategies. Executive leadership tends to believe things get done because they want them to get done, without providing communication, support, or transparency in decisions.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Good company and good people

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salesforce

    Pros

    Pretty good work life balance

    Cons

    bla bla bla bla bla...

  10. 1 person found this helpful

    Great company, excellent benefits and full of smart people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineering Manager in San Francisco, CA
    Current Employee - Software Engineering Manager in San Francisco, CA

    I have been working at Salesforce

    Pros

    Tremendous brand and work is put into it. Sales and marketing at this company is top notch. Product Management is also very good. Benefits are outstanding and work/life balance is great for experienced people with families, which can be rare in the Bay Area. Salesforce truly cares about developing and empowering it's employees.

    Cons

    Politics are rampant in many groups. Management often has its hands tied when making personnel decisions and eliminating poor performers or toxic individuals.

    Not an engineering or design focused culture, but one that is focused more on marketing and sales. The products reflect this, as they are layered with features and customizations designed to make sales. Anyone with a design or engineering focus will find the products uninspiring.

    Advice to ManagementAdvice

    Continue working on improving the culture and find ways to make it easier for management to eliminate problem employees.

    Empower your product managers and engineers more to keep the innovation going and avoid having to innovate entirely through acquisitions.

    Recommends
    Positive Outlook
    Approves of CEO
  11. HQ Centric

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Success in Dallas, TX
    Current Employee - Customer Success in Dallas, TX

    I have been working at Salesforce full-time (more than 3 years)

    Pros

    Compensation, relaxed culture, teamwork highly valued

    Cons

    Limited opportunities beyond HQ without extensive networking; Oracle is taking over

    Advice to ManagementAdvice

    Don't lose the culture with the new heavy-handed Oracle leadership style

    Recommends
    Positive Outlook

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