Salesforce Reviews

Updated March 31, 2015
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Employee Reviews

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  1. 1 person found this helpful

    Great company, excellent benefits and full of smart people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineering Manager in San Francisco, CA
    Current Employee - Software Engineering Manager in San Francisco, CA

    I have been working at Salesforce

    Pros

    Tremendous brand and work is put into it. Sales and marketing at this company is top notch. Product Management is also very good. Benefits are outstanding and work/life balance is great for experienced people with families, which can be rare in the Bay Area. Salesforce truly cares about developing and empowering it's employees.

    Cons

    Politics are rampant in many groups. Management often has its hands tied when making personnel decisions and eliminating poor performers or toxic individuals.

    Not an engineering or design focused culture, but one that is focused more on marketing and sales. The products reflect this, as they are layered with features and customizations designed to make sales. Anyone with a design or engineering focus will find the products uninspiring.

    Advice to ManagementAdvice

    Continue working on improving the culture and find ways to make it easier for management to eliminate problem employees.

    Empower your product managers and engineers more to keep the innovation going and avoid having to innovate entirely through acquisitions.

    Recommends
    Positive Outlook
    Approves of CEO
  2. HQ Centric

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Success in Dallas, TX
    Current Employee - Customer Success in Dallas, TX

    I have been working at Salesforce full-time (more than 3 years)

    Pros

    Compensation, relaxed culture, teamwork highly valued

    Cons

    Limited opportunities beyond HQ without extensive networking; Oracle is taking over

    Advice to ManagementAdvice

    Don't lose the culture with the new heavy-handed Oracle leadership style

    Recommends
    Positive Outlook
  3. Salesforce is a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Salesforce

    Pros

    Good pay, work/life balance, flexible schedule, benefits, time off for volunteering, raises, bonuses

    Cons

    No cons as of yet.

    Advice to ManagementAdvice

    We need a shuttle to the East Bay.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Great, great, great, great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salesforce

    Pros

    Perks, Salary, VTO, People, Technology

    Cons

    Politics, AE Skills, Segmentation, Time for Training

    Advice to ManagementAdvice

    Don't be chincy on promos and salary increases

  6. 4 people found this helpful

    Great Culture and People!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL

    I worked at Salesforce full-time

    Pros

    Fantastic culture of fun, friendly helpful people that genuinely want to see you succeed as part of the team!

    I've never experienced a better training program or better ongoing development. And changing jobs, if you pursue such a journey, is supported! Moving up quickly from an SR to an AE and progressing through ranks as skills is developed or shown is seen all the time. If fresh out of college, this is a great place to land.

    Salary and benefits are good. Room to grow and rapid promotions for success (con side of this too).

    Time off as a new employee is outstanding and of course, the 1/1/1 model is uplifting and satisfying to be a part of.

    Cons

    Pressure. There is a constant, unrelenting pressure to hit your numbers. Normally in sales one faces a 3 EOQ's and one EOY push. At salesforce, you face 11 EOQ's and one EOY push. Basically, every month is like a quarter end.

    Territories are not intentionally unbalanced, but it does happen. A lot of the success you may or may not experience will be a result of a great or poor territory. Some managers understand this and work with you to maximize your results until the next year when things can be re-balanced, others are quick to terminate.

    As a result of this territory lottery, success and failure can come quickly. I've seen folks promoted on a single deal in which they made over 70% of their annual number but otherwise similar results.

    Advice to ManagementAdvice

    Be sure and measure why someone may be struggling to hit their numbers. Don't just assume it's because they aren't cut out for a role. There may be more in play. What do their customers and/or team think of them? Are they collaborative or combative? Can they take direction and advice?

    There is more than just the number. Rest assured, if the sales person isn't making their number, they aren't happy either as they have bills to pay and they joined for the upside also. It's no secret that salesforce pays a salary below industry averages so without success, it's just a bottle of stress.

    Recommends
    Positive Outlook
    Approves of CEO
  7. OnBoarding Process - surprisingly missing the mark

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Salesforce full-time

    Pros

    Great people. Will clearly be a fun ride! Can't wait to go to boot camp.

    Cons

    There was no on boarding checklist handed out day 1. I was given an older version from a colleague to use thank goodness.

    The worst part was the IT process. Most new hires didn't get their laptops on time and the UbiKey process was very confusing / a security overkill. I can't believe I have to have two seperate USB UbiKey's on top of a lengthy password overtime I log into my laptop.

    Also, having to log a ticket for things like Fax or Concur through the Intranet seems dated. The User Experience is bad. Why is this not through Salesforce.com???

    Advice to ManagementAdvice

    Don't let the first impression be like this. Lucky the company and team as a whole is 2nd to none from what I hear but the first week can / should be better.

    Recommends
    Positive Outlook
  8. Incredible company to do great work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Sales Vice President in San Francisco, CA
    Current Employee - Corporate Sales Vice President in San Francisco, CA

    I have been working at Salesforce full-time (more than 8 years)

    Pros

    Salesforce is full of smart and creative people who are passionate about innovation and customer success
    The CEO and executive leadership team do an excellent job ensuring all employees are aligned with the company vision and inspired to contribute
    The products are incredible
    Change is constant and the environment is very collaborative
    Rewards, benefits and compensation are excellent

    Cons

    There is a fair amount of politics and in many pockets there is a culture of blame rather than enablement.

    Advice to ManagementAdvice

    Invest more in career development, particularly in Sales. Encourage front line managers to develop and nurture performers who are not self-promoters

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful

    CEO needs to practice what he preaches. Take a stand against discrimination internally

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Salesforce full-time (more than a year)

    Pros

    Best product in the market and they give flexibility to discount the products as much as needed to win the business

    Cons

    No real management in place. Very much a frat party on a daily basis. Clients are tricked and in the end screwed over financially. Not as innovated to be voted #1 four years straight.

    Advice to ManagementAdvice

    Stop discrimination

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful

    Fantastic!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salesforce

    Pros

    Fantastic team, great management, great opportunities for growth. Very good benefits, supportive environment. It's a rapid-paced environment, stimulating and challenging.

    Cons

    The company is a little bit headquarters-centric and doesn't offer as many opportunities for remote employees to take advantage of training.

    Recommends
    Positive Outlook
    Approves of CEO
  11. Contractors treated very poorly

    • Career Opportunities
    Current Employee - Senior Developer Support Engineer in Indianapolis, IN
    Current Employee - Senior Developer Support Engineer in Indianapolis, IN

    I have been working at Salesforce

    Pros

    The company leaders in CA appear to have strong values. Indy, not so much.

    Cons

    In Indianapolis, the company treats contractors as second class citizens. They cram them into over crowded rooms with little space to work. The rooms are hot and uncomfortable making it hard to work. Add in the personal hygiene of some workers and you get the idea. Exclusion from company events and support is the norm.

    Advice to ManagementAdvice

    Grow up and treat your possible future employees with respect.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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