Salesforce

www.salesforce.com

Salesforce Reviews

Updated January 30, 2015
Updated January 30, 2015
1,127 Reviews
3.8
1,127 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Salesforce Chairman and CEO Marc Benioff
Marc Benioff
915 Ratings

Review Highlights

Pros
  • People value a work / life balance and it's easy to maintain if you stay focused (in 53 reviews)

  • Some really smart people working here and the work-life balance has been really good (in 65 reviews)


Cons
  • Work life balance can be tough to achieve given how competitive people are to move up (in 76 reviews)

  • Long hours and pushes at quarter ends to close deals (in 33 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    The Star Rating Says it All

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Salesforce full-time (more than a year)

    Pros

    1. The company does offer some great opportunity for upward movement, which is great for those who are looking to begin or enhance their careers.
    2. The benefits are pretty good.
    3. Within the workplace there are a lot of amenities that other employers do not, i.e. food, drinks (non-alcoholic), and the occasional catered event is nice too. But on the other hand, this is all fluff.

    Cons

    Unfortunately there are a lot more Cons then there are Pros, which is a reflection of the location I was at:

    1. The Management in Technical Support could use some Management training. Call Center management is well known for creating drama, poor morale, and inconsistency within the workplace.
    2. The Managers create a toxic environment by not caring about employee welfare and falsifying information to employees. The company prides itself in transparency, but it doesn't seem that, that is the case.
    3. If your not based in the headquarters office, it is extremely difficult to move into a new position, especially when your Managers has little to no interest in helping you grow professionally.
    4. Employees are not held to the same standard as their peers. If your Manager likes you, you can get away with whatever you want. If he/she doesn't like you, you should plan on finding a new job as they will lie to upper management.
    5. Upon starting a position with Salesforce, do not expect training because you're not going to get it. They would rather have you slave away fixing their previous mistakes, rather than properly train you to be efficient and knowledgeable about the product. The ramping up process is an absolute joke and an insult!
    6. There is not one Manager who can do your job. None of the Manager's know the Salesforce platform or have any technical aptitude.
    7. It is easy to get burnt out. For example 10 of the 12 months of my employment has consisted of 50 hour work weeks, full of insane workloads and the pressure to maintain specific metrics. They will squeeze every last bit of sanity and work out of you and all you get in return is the Managers cooking breakfast for you, which is an insult. Not only can they not manage, but they're also terrible cooks as well.
    8. There is a lot of self-serving people in Technical Support and on Account Management teams. Rather than being one united team, people only look out for themselves and will quickly step on your toes if it suits them.
    9. Your peers may appear to be on your side and want to make positive change with you. But they will be quick to stab you in the back if it means they will get in trouble.. Major lack of "testinal fortitude".
    10.The morale in the office is equivalent to a prison.
    11. As a Manager you should leave personal opinions and judgments at the door.
    12. You can be extremely lazy, but have a good attitude and you will be treated like a top tier employee. If your a top performer but have the occasional bad day due to the high work volume and terrible workplace environment, your career will not flourish.
    13. Managers are never available. And when they are, if you have questions or concerns, it is a huge convenience for them.
    14. The platform UI is straight out of 2005. Who uses i-Frames anymore?
    15. There's a lack of tools and resources available to do our jobs and Management will tell you the resources are coming, but they never do. Of if you do get them, it is too little, too late.
    16. The company has lost its vision.. Being innovative doesn't involve buying other platforms/software and integrating it into your own. It is creating the product on your own.

    Advice to ManagementAdvice

    Stop leading people on! If you decide a team member is not cohesive to how you want your team to be, give them the opportunity to move to another team or department. As for HQ management, well I don't know what to advise aside from better managing the Support structure. Managers should have an accurate concept of the jobs their teams are doing. These people do not have, nor care to have this knowledge.

    Doesn't Recommend
    Negative Outlook
  2. 5 people found this helpful  

    Great place to be depends on what your priorities are

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Salesforce

    Pros

    Smart people, fast paced,many new cool stuff to work on if you want to go crazy, pay you well, can learn a lot at your early stage in career

    Cons

    Lot of changes, politics in technology, expect more than usual from employees, if you have a large commute and kids to handle then you will suffer and feel hard to do *everything well, stocks will handcuff you so beware and move on if you are saturating

    Recommends
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    Delighted customers Delighted employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Strategic Account Executive in San Francisco, CA
    Current Employee - Strategic Account Executive in San Francisco, CA

    I have been working at Salesforce

    Pros

    I enjoyed my long run at salesforce.com. I am proud of what we accomplished as an organization and as a market maker.

    Cons

    The annual change in brand and value prop is distracting. Customers have a hard time following sfdc's product direction.

    Advice to ManagementAdvice

    2012 - 2014 saw a major change in access to executive management. C-Level alignment with customers was once a major differentiator.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 4 people found this helpful  

    Aggressive sales-driven company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Salesforce full-time (more than 3 years)

    Pros

    This company is fast-paced, driven and completely focused on their goal of driving revenue. The leaders are consistent in their messaging and approach to meet the company goals.

    Cons

    Not great at cultivating and nurturing talent. As an individual, you have to be driven to take your career and growth into your own hands. No one is going to hand-hold you through it.

    Advice to ManagementAdvice

    The v2MOM is not a personal growth plan. It's great for top-down alignment but does not nurture untapped talent.

    Recommends
    Positive Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Experience has been great. Fun place to work with amazing people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LMTS in San Mateo, CA
    Current Employee - LMTS in San Mateo, CA

    I have been working at Salesforce full-time (more than 3 years)

    Pros

    Innovative and great culture fun place to work. Great teams and high collaboration.

    Cons

    Too much freedom to the teams and sometimes may go negative towards the company. Some employees just under perform because of too much freedom.

    Advice to ManagementAdvice

    Look after the folks who are working and identify the people not really performing.

    Recommends
    Positive Outlook
  7.  

    Great culture and career advancement!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Salesforce full-time (more than 3 years)

    Pros

    - Great, intelligent people
    - Lots of room for career advancement
    - Ample perks (stock purchase program, snacks, team building activities, volunteer time off) + time off
    - Opportunities for training / learning

    Cons

    - Like anywhere, you can get lucky or not with a great manager -- most of my experience in this area was awesome
    - Depending on your group, hours can be tough at times

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I have been working at Salesforce

    Pros

    market leader; committed to growth and philanthropy

    Cons

    still operates and thinks like a start up, even though it is a company worth $35 billion

    Advice to ManagementAdvice

    In order to scale and grow to the next level, needs to empower employees to make quick decisions and move away from a consensus and founder-driven culture

  9. 1 person found this helpful  

    #Dreamjob experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crediting Operations in San Francisco, CA
    Current Employee - Crediting Operations in San Francisco, CA

    I have been working at Salesforce full-time (more than a year)

    Pros

    Fast moving, always changing environment - lots of neat perks: fitness reimbursement, fun work environment, snacks

    Cons

    If you are looking for a 9-5 job - salesforce is not the employer for you

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    BDR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Representative
    Current Employee - Business Development Representative

    I have been working at Salesforce

    Pros

    Awesome room for growth both in company and career
    Benefits are amazing, pretty much anything you can think of... Kitchen, volunteering, gym pay-back...etc.

    If you want to be in tech sales, come here.

    Cons

    It's big getting bigger... no so much a start up if that's what you're looking for.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    software developer intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salesforce

    Pros

    good compensation among all companies

    Cons

    no technical challenges for fresh graduates

    Recommends
    Positive Outlook

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