Salesforce

  www.salesforce.com
  www.salesforce.com

Salesforce Reviews

These reviews contributed towards 2011's Best Places to Work recognition. See ratings and reviews for all time.
70 Reviews
3.6
70 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Salesforce Chairman and CEO Marc Benioff
Marc Benioff
185 Ratings

Review Highlights

Pros
  • People value a work / life balance and it's easy to maintain if you stay focused (in 53 reviews)

  • Some really smart people working here and the work-life balance has been really good (in 65 reviews)


Cons
  • Work life balance can be tough to achieve given how competitive people are to move up (in 76 reviews)

  • Long hours and pushes at quarter ends to close deals (in 33 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    learn a lot, then leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Salesforce

    Pros

    decent brand
    you can learn a lot if you're motivated
    good for people starting out
    some flexibility in working on projects you want

    Cons

    political sometimes
    too many metrics which make no sense
    career growth may not be great after a few years, my advice - kill yourself for a few years, gain good exposure, then leave

    Advice to ManagementAdvice

    get professional management
    when you constantly say this is the best place to work, smart people stop believing you
    bottom line: people will do their time here and go some place better

    No opinion of CEO
  2. 1 person found this helpful  

    You will learn a lot at salesforce.com to take to your next company. T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA

    I worked at Salesforce

    Pros

    training, training, training. some good people, great place when you are hitting your number

    Cons

    management does not know how to handle a down economy or ensure that their sales team is motivated. there is some luck involved - you do not have to take a promotion if you do not think the territory will produce- research the trends - ask they will support your success- asks for more accounts- do what you need to be successful- because once you stop hitting your number, you will be asked to leave.

    Advice to ManagementAdvice

    team build, create loyalty from the new guard

    No opinion of CEO
  3. 3 people found this helpful  

    Poor Work/Life Balance and Lack of Exec Talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Program/Project Manager in San Francisco, CA
    Former Employee - Program/Project Manager in San Francisco, CA

    I worked at Salesforce

    Pros

    Great brand
    Great benefits
    Strives to pay 20% above market salaries
    Amazingly smart, talented and hardworking workforce

    Cons

    Poor management, many of whom are legacy from the startup days at Salesforce and this was one of their first jobs (?!).

    Benevolent dictators are allowed among the mgmt ranks. There isn't a system for evaluating mgmt talent and their notion of "360 degree feedback" is a joke: it only flows downward so you never have the opportunity to evaluate management.

    Advice to ManagementAdvice

    Dump some of your legacy execs.

    Approves of CEO
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  5. 3 people found this helpful  

    Overly aggressive money hungry culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA

    I worked at Salesforce

    Pros

    Great product
    Innovative culture
    Smart people
    Downtown location

    Cons

    Very political
    No life / work balance
    Overly metric happy - dashboards for everything
    Sales process too focused on short term goals

    Advice to ManagementAdvice

    The sales organization is run like a factory. A lot of good people burn out and leave. Management should think about the negative impact this has on the business.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Lots of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Program Manager in San Francisco, CA
    Current Employee - Program Manager in San Francisco, CA

    I have been working at Salesforce

    Pros

    Well-known company with a good product

    Cons

    Too much politics and people in roles they shouldn't be in

    Advice to ManagementAdvice

    More training for managers. Teach managers to listen to their employees and take action

    Recommends
    Approves of CEO
  7. 5 people found this helpful  

    Bad place for working moms

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Marketing in San Francisco, CA
    Current Employee - Marketing in San Francisco, CA

    I have been working at Salesforce

    Pros

    downtown office and youthful culture

    Cons

    This is not a company for working mothers. Insane work hours, lack of growth and denied requests for part-time employment are often common. I know 2 women (who returned to work after having a baby) are leaving because their manager told them that a job share or part-time was simply out of the question. really? what century are we living in when a good employee has to leave because of lack of respect for different work-life priorities.

    Advice to ManagementAdvice

    Fix your HR issues, there are numerous violations in the company that are not getting bubbled up because HR business partners are deaf to employees and only listen to upper management. Also, there is no confidential hotline for employees to give feedback...this is a very basic thing to incorporate and is critical if you want to hear all points of view...not just the watered down version from middle management

    Doesn't Recommend
    Disapproves of CEO
  8. 4 people found this helpful  

    Beware of Working Here in Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA

    I worked at Salesforce

    Pros

    great benefits, great technology, compelling product suite, big brand name in the space, leader in the industry, good HQ location, fun parties throughout the year, great benefits package, nice offices and amenities

    Cons

    terrible middle-management, bullying of employees protected by HR, ability to get ahead rests solely on having a corporate "sponsor" internally (you get it) , bait and switch on territories, territories always very unequal even though they claim that they are all equal, high turnover has resulted in employees being given $10,000 spiffs this year for all hired sales referals - they claim this is due to growth but it is because AEs are often miserable, given an impossible job with an absurd quota, bullied until they experience physical and mental health problems (see ALL of the other reviews and associated comments posted here - click on the comments after each review, there are dozens or these reports), and then shown the door. you are either part of the "old school" crowd here who was with the company pre-IPO so like 5+ years at the company, or you are having a personal relationship with someone in management who is "taking care of you," and then you are given preferential treatment i.e. vacation days not being tracked by your manager, cash-cow best territory year after year, etc. etc. ** OR YOU ARE NOT ** ... in which case you will probably not last here for more than 1-2 years, and probably not that long, because you will be treated poorly, given a territory that Benioff himself couldnt sell into (think rural Indiana and Idaho) and completely miserable. I can't count the # of AEs who fled this place in the 2009 timeframe - dozens. If you are crazy enough to take a job here, be sure you get the exact territory you will be covering written down as part of accepting the job offer - the bait and switch to lure people in here is well-known. You will be promised Chicago and leave your current job, get in the door, take your seat, and be given Louisiana (the boss' girlfriend will end up getting Chicago and no one will remember that you got told you were getting the Windy City - plus the boss' BF probably works in HR so no one to turn to in order to complain). Further, read ALL of the other reviews and comments here on Glassdoor.com - specifically the comments. Again there is a reason this company is giving out 10k referal bonuses to all employees who refer a salesperson who gets hired - and the employee(s) there will tell you how wonderful it is - they're desperate for new people to take the crap jobs so the AEs currently there get the good ones .... and the AEs want the 10k bonus for submitting your resume. They're so greedy for it - its all over LinkedIn constantly. PS - Don't believe the Forbes average salary hype either - that salary figure includes a tiny percentage of Sr. AEs who make $1M plus per year. Countless AEs didnt make jack above their base salary last year - ask about this. And if you get pushed out .... DO NOT LET THEM TALK YOU INTO SIGNING THEIR LEGAL WAIVERS TO PROTECT THEMSELVES

    Advice to ManagementAdvice

    Stop the favoritism and bullying by middle management - Make this the great place it once was!

    No opinion of CEO
  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Manager, FP&A in San Francisco, CA
    Former Employee - Senior Manager, FP&A in San Francisco, CA

    I worked at Salesforce

    Pros

    Dynamic, fast paced, growing, cutting edge technology

    Cons

    Decision making is still done through silos

    Advice to ManagementAdvice

    Delegate and give budgetary ownership and performance to department managers

    Recommends
    Approves of CEO
  10.  

    There's room to get promoted if you work your tail off and can deal with the politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Engineer in San Francisco, CA
    Current Employee - Sales Engineer in San Francisco, CA

    I have been working at Salesforce

    Pros

    -innovative technology
    -ability to grow if you're will to work for it
    -fun people/environment

    Cons

    -they'll work you to death if you let them
    -VERY political
    -work/life balance does not exist

    Advice to ManagementAdvice

    If the goal is to work people to death and have them move on after a year or 2 - its working

    Approves of CEO
  11.  

    Good team, mid-managers in over their heads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Support Manager in San Francisco, CA
    Current Employee - Support Manager in San Francisco, CA

    I have been working at Salesforce

    Pros

    good co-workers
    humane climate (mostly)
    good compensation

    Cons

    beware being perceived as "too radical" (trying to innovate here) in your proposals to management. it will limit your career incredibly fast.

    Advice to ManagementAdvice

    quit telling staff you want them to innovate, and then clearly chopping them off at the knees when they try.

    No opinion of CEO

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