Salesforce

  www.salesforce.com
  www.salesforce.com

Salesforce Reviews

Updated December 15, 2014
Updated December 15, 2014
1,075 Reviews
3.8
1,075 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Salesforce Chairman and CEO Marc Benioff
Marc Benioff
888 Ratings

Review Highlights

Pros
  • People value a work / life balance and it's easy to maintain if you stay focused (in 53 reviews)

  • Some really smart people working here and the work-life balance has been really good (in 65 reviews)


Cons
  • Work life balance can be tough to achieve given how competitive people are to move up (in 76 reviews)

  • Long hours and pushes at quarter ends to close deals (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Awesome product and peers -- horrible managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in San Francisco, CA
    Current Employee - Senior Manager in San Francisco, CA

    I have been working at Salesforce full-time (more than 5 years)

    Pros

    The product is wonderful and Salesforce uses it heavily internally. you're fully immersed in the Salesforce ecosystem and it's easy to understand why customers love the product so much. There is great drive to get things done and deliver. Salesforce scales in some really interesting ways and there is no shortage of challenges to dig into and learn from. With all the growth, it is constantly abuzz with activity and it can be exciting.

    Cons

    People management is very bad...
    There is massive title inflation. 0-1 year of experience managing people marks most directors, and even many senior directors. There is a serious problem of cronyism in many departments. VPs promote who they want, when they want irrespective of team feedback or even despite what are believed to be established policies. VP-level leadership exhibits schizophrenic decision making, CYA behaviors and abrasive comportment. This makes for highly stressful working environments and is a key cause of the well-known burnout at Salesforce. Many leaders at Salesforce have never done a job this big before which can lend to insecurity and erratic or absent decision making. Reorganizations are painfully frequent which also promotes insecurity & stress.

    Advice to ManagementAdvice

    You have too many VPs again, there is no value placed on people skills and people management. That is why _so many_ of these reviews call out bad leadership here. It's far too easy to advance here by headline: very easy to embellish or fabricate accomplishments which kills the morale of the folks who are _actually doing good work_.
    Care about organizational health.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    AE

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salesforce (more than an year)

    Pros

    Good company. Great pay. Great benefits. Awesome products.

    Cons

    Fast moving. Lots of change.

  3. 1 person found this helpful  

    Amazing company to work for! Be prepared to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Business Analyst in Indianapolis, IN
    Current Employee - Technical Business Analyst in Indianapolis, IN

    I have been working at Salesforce full-time (more than 3 years)

    Pros

    40 hours of volunteer time off, incredible philanthropic opportunities, great health & wellness benefits, awesome vacation time benefits,management truly cares about your own personal career development, and a laid-back culture made up of hard-working individuals

    Cons

    Work-life balance is a bit off-the-scale (significant remote work calls for meetings at inopportune times)

    Advice to ManagementAdvice

    Being in a remote office, it seems like most of the awesome benefits are at headquarters. It would be great to see more benefits extended to the other offices.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Empty canvas in Latin America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Engineer in Miami, FL
    Current Employee - Sales Engineer in Miami, FL

    I have been working at Salesforce full-time (more than 3 years)

    Pros

    Excellent product and training program.

    Cons

    Lack of structured offices in the region, what makes the client life harder.

    Advice to ManagementAdvice

    Come down to visit the clients more frequently, instead of managing over the phone.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Work Hard / Play Hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY

    I worked at Salesforce full-time (more than an year)

    Pros

    - Incredibly innovative company - Benioff sees what the customer needs and delivers the products to keep creating value
    - Solid technologies to sell and a good variety to offer customers
    - Talented and fun team of co-workers
    - Great internal support from marketing, pre-sales, operations, etc
    - 1-1-1 giving back program is awesome
    - Ecosystem of salesforce allows you to present many offerings to your customers

    Cons

    - Monthly cadence can be a challenge
    - Territories can be tight

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Know what you're getting into...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Product Manager in San Francisco, CA
    Former Employee - Senior Product Manager in San Francisco, CA

    I worked at Salesforce full-time (more than 3 years)

    Pros

    Salesforce is a marketing machine. Every year, it just seems to do better and better. Customers love Salesforce so it's a great place to be front facing with customers big and small. The company is full of smart people and if you're on top of your game, get around the politics and make stuff happen, you'll do well. The compensation and benefits are fantastic.

    Cons

    Salesforce is a marketing machine. That means what you see is sometimes is not what you get. The technology is monolithic, it's tough to make changes on the product side. Don't know the political game, then you might fall under the weight of it all. Not for the meek.

    Advice to ManagementAdvice

    Reward those that work hard and make a difference. Have a career path that's meaningful. Give people a breather once in awhile.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Current Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Architect in Chicago, IL
    Current Employee - Solution Architect in Chicago, IL

    I have been working at Salesforce full-time (more than 3 years)

    Pros

    Fantastic vision from the CEO

    Cons

    Growing pains as they transition to larger company

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    It is amazing working for salesforce.com

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in San Francisco, CA
    Current Employee - Coordinator in San Francisco, CA

    I have been working at Salesforce full-time (more than 3 years)

    Pros

    Such a wonderful work environment, my colleagues become my pals, my work is very challenging and is fast paced. The team tries to recognize good work and when you achieve goals. Very great internal goal planning and visibility into the company's goals. GREAT foundation work and volunteer hours. Love the flexibility to work from home and the support with your life outside of your job. Love the energy. Love the job.

    Cons

    It is difficult to get promoted; it can take time because things are so fast paced it can be difficult to plan for your career path.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 9 people found this helpful  

    Great products, great people but growth is goal #1!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL

    I worked at Salesforce full-time (more than an year)

    Pros

    Working for salesforce you have the opportunity to sell products that ultimately can transform an organization. Their flagship products such as sales cloud and service cloud are both highly regarded by analysts and customers. Great benefits and lots of perks.

    Cons

    Have you ever felt like just a number to a company? Well once you start your job at salesforce you become just one of the many thousands of AEs they have hired. You will be given a territory that will ultimately dictate how well you perform. Some AEs are given 2-3 territories while others are given just one. Regardless of your territory, you will have the exact same quota as those with larger ones. Its a numbers game to management. Your manager will want 2-3 of his or her AEs to do really well while everyone else struggles.

    You will have a monthly quota, your manager will be tasked with grinding you every month for every last dollar possible you can bring in. Not to mention 3 quarter ends and 1 year end, which many managers make you feel like the world is ending thereafter. Forget about a vacation at month end, quarter end or god forbid you have to miss January 31st.

    Advice to ManagementAdvice

    Start treating your employees like humans and not just numbers. You hire the best of the best sales people and then somehow think they will all perform above and beyond their quota. Stop slicing territories and expecting to receive double the revenue the next fiscal year by adding a body.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Great company with great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive in San Francisco, CA
    Current Employee - Senior Account Executive in San Francisco, CA

    I have been working at Salesforce full-time (more than an year)

    Pros

    Salary, benefits, very innovative company, stock benefits, great people, solid managers, Dreamforce

    Cons

    Territories are shrinking. Moving up doesn't guarantee higher OTE. Not a lot of flexibility around working from home

    Advice to ManagementAdvice

    Better work/life balance. Higher salary for moving up.

    Recommends
    Positive Outlook
    Approves of CEO

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