Salesforce

  www.salesforce.com
  www.salesforce.com

Salesforce Reviews

Updated December 18, 2014
Updated December 18, 2014
1,083 Reviews
3.8
1,083 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Salesforce Chairman and CEO Marc Benioff
Marc Benioff
891 Ratings

Review Highlights

Pros
  • People value a work / life balance and it's easy to maintain if you stay focused (in 53 reviews)

  • Some really smart people working here and the work-life balance has been really good (in 65 reviews)


Cons
  • Work life balance can be tough to achieve given how competitive people are to move up (in 76 reviews)

  • Long hours and pushes at quarter ends to close deals (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great culture and company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Coordinator in Indianapolis, IN
    Current Employee - Account Coordinator in Indianapolis, IN

    I have been working at Salesforce full-time (more than an year)

    Pros

    Great culture and innovation happens daily. The company cares about you and your growth.

    Cons

    Work life balance can sometimes be a challenge.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great Place to Work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in San Francisco, CA
    Current Employee - Director in San Francisco, CA

    I have been working at Salesforce full-time (more than 5 years)

    Pros

    Great energy and passion for the product and the work. Pretty awesome office environment (HQ) in downtown San Francisco. Generous pay and benefits. Fun, decent, honest people. Generous time off policies and WFH policies. I have been treated very well. Great run, have been very glad to be part of the Salesforce family. Marc Benioff rocks. 1:1:1 is the best model ever.

    Cons

    Constant, never-ending priority changes. We do annual planning twice a year, if that says anything.
    And I don't think we're as cool and unique as we think we are.
    A few of our Senior Leadership leave something to be desired. Senior senior leadership.

    Advice to ManagementAdvice

    You need to get serious about increasing our management and leadership capability around here. Can't just keep bringing in people from the outside forever.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It is fantastic to be @ salesforce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer in San Francisco, CA
    Current Employee - Senior Developer in San Francisco, CA

    I have been working at Salesforce full-time (less than an year)

    Pros

    Great people
    Great benefits.
    Awesome work culture
    Perks

    Cons

    Get into the right team that fits your bill
    Will be working on smaller problems at a deeper level though.

    Advice to ManagementAdvice

    Keep rocking

    Recommends
    Approves of CEO
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  5. 8 people found this helpful  

    Great company to add to your resume

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Salesforce full-time (more than 3 years)

    Pros

    All the benefits you could imagine are available to you. You'll work with really smart, competitive people. You will probably do the best work of your career at Salesforce.com. You will build a network of amazing colleagues, and you will experience projects, processes, and work that is absolutely the cutting edge. If possible to work in San Francisco, that's the best place where all the really great things about Salesforce.com come together.

    Cons

    After 3 years you will be burned out and no further ahead in your career. If you find you are not burned out, congratulations! You are among the super-humans who can handle working 60 hours a week, playing politics, and working in a whirlwind environment. You know who you are - you run triathalons and scale mountains! If, however, you wish to have a balance in life, after 3 years you will start to look elsewhere for your next career move. Having Salesforce.com on your resume will open many doors for you, so you can take your career in any direction - start-up, mid-sized company, start out on your own, large company - you name it! So go ahead, take that job at Salesforce.com, just know it's a step in the right direction toward where you really want to be!

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in New York, NY
    Former Employee - Sales Representative in New York, NY

    I worked at Salesforce full-time (less than an year)

    Pros

    none,,, they had an account that had to new but had no xcue on energy

    Cons

    nobodyknew what they were doing .. from HR to the so called sales manager/supervisors

    Advice to ManagementAdvice

    Train your people ... Know the Campaign.. stay away from the renewable energy sector !!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Good old boy network

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Salesforce full-time (more than an year)

    Pros

    If you are 20-something and looking to get started, Salesforce is probably a great place to started or better yet, Pardot which was acquired by Salesforce is even better. The culture is young and hip, not corporate at all.

    Cons

    Quotas are unattainable. They are peanut butter spread with complete disregard as to what the opportunity is in the territory. The culture is not corporate at all-if you expect management to behave like adults then you need to look elsewhere. It is getting to be more like Oracle every day. No one cares about the customer or the employee.

    Advice to ManagementAdvice

    Question why there is so much turnover. At some point, talent will stop applying.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Best Sales Training I have ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Account Executive - Small/Medium Business (SMB)
    Current Employee - Account Executive - Small/Medium Business (SMB)

    I have been working at Salesforce full-time (more than an year)

    Pros

    The company takes training extremely seriously and within the first 3-6 months you will be given an absolute crash course in Sales Training and modern SaaS selling techniques.

    Most of the people are fantastic, the benefits are great. If you get the right territory you will make a lot more money than your peers.

    Things are constantly changing and there are always opportunities to move around in the organization.

    Salesforce is definitely the best product in the industry for CRM.

    Cons

    The Culture in the Chicago office took a nose dive this year. With fast growth a lot of the wrong people were promoted to leadership positions and have sucked some of the life out of the organization. (On the plus side things move fast so they probably wont be in those roles for too much longer).

    Their is also a clear political path to success, be liked by the group that is running the show and you will be rewarded with a greater share of the potential sources of commission compared to your peers (There is a loosely defined territory policy which can either be a huge benefit or detriment to your career). The downside is that it appears most of the "have's" already have been selected.

    Advice to ManagementAdvice

    Managing change at the pace that it is happening can be extremely difficult. Ensure everyone in leadership positions is there for the people and nurturing and managing their employees careers rather than their own.

    No one expects everything to be perfect, just that things get better not worse.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Salesforce was a great company until 2 years ago. Now its turning more into legacy, bureaucracy kind of a company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salesforce full-time (more than 5 years)

    Pros

    open culture, open opportunities, flexibility, work-life balance

    Cons

    Things have changed now since 2 years or so.. lots of bureaucracy, heir achy politics at grass root level..
    no more an innovative and open kind of culture, its turning more into legacy kind of companies. If you think you can thrive in such an environment this is the place !

    Advice to ManagementAdvice

    - Take a closer look at your first level management. You have some really bad ones who are driving out valuable talent
       out of salesforce.
    - Seems like upper management has no control or insight into how teams function and why there is no innovation !
    - Acquiring other companies and integrating them to salesforce will not bring innovation as the acquired
      products/people are good until they become salesforce, after which they get sucked into this system of filth!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Awesome product and peers -- horrible managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in San Francisco, CA
    Current Employee - Senior Manager in San Francisco, CA

    I have been working at Salesforce full-time (more than 5 years)

    Pros

    The product is wonderful and Salesforce uses it heavily internally. you're fully immersed in the Salesforce ecosystem and it's easy to understand why customers love the product so much. There is great drive to get things done and deliver. Salesforce scales in some really interesting ways and there is no shortage of challenges to dig into and learn from. With all the growth, it is constantly abuzz with activity and it can be exciting.

    Cons

    People management is very bad...
    There is massive title inflation. 0-1 year of experience managing people marks most directors, and even many senior directors. There is a serious problem of cronyism in many departments. VPs promote who they want, when they want irrespective of team feedback or even despite what are believed to be established policies. VP-level leadership exhibits schizophrenic decision making, CYA behaviors and abrasive comportment. This makes for highly stressful working environments and is a key cause of the well-known burnout at Salesforce. Many leaders at Salesforce have never done a job this big before which can lend to insecurity and erratic or absent decision making. Reorganizations are painfully frequent which also promotes insecurity & stress.

    Advice to ManagementAdvice

    You have too many VPs again, there is no value placed on people skills and people management. That is why _so many_ of these reviews call out bad leadership here. It's far too easy to advance here by headline: very easy to embellish or fabricate accomplishments which kills the morale of the folks who are _actually doing good work_.
    Care about organizational health.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 24 people found this helpful  

    Had I wanted to work at Oracle, I would have joined Oracle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Salesforce full-time (more than an year)

    Pros

    Great products and technology, awesome customer base and community, good benefits

    A few years of success at Salesforce.com will add lots of credibility to your resume. After a few years you will be highly marketable to Salesforce partners, other SaaS companies and --if you develop Salesforce technical skills-- any company that uses Salesforce as a customer.

    Cons

    Since early 2013 there has been a massive influx of new hires --including middle and upper management-- from Oracle. This large scale migration of folks from Oracle to Salesforce means that there are teams within Salesforce where the vast majority of the management structure consist of people hired from Oracle since early 2013. In my case, ALL of the managers (director and VP level) on my team came from Oracle within the past two years. These managers hired a slew of folks into our team from Oracle. At one point, 70% of the new hires on my team came from Oracle. None of these new hires were vetted for cultural fit (because they were hired by managers who didn't understand or value the culture) and none of them competed for their jobs at Salesforce. (Ie, only one candidate was considered for each position.)

    When you land on a team like this one, you don't really work at Salesforce... you work at some weird bastardization of Salesforce and Oracle. You are selling Salesforce products, but you are living in the Oracle corporate culture, which sucks.

    The Oracle execs running these teams have not embraced the Salesforce culture and they strongly favor hiring unqualified Oracle refugees over hiring better qualified candidates coming from any other company. The degree of favoritism towards Oracle candidates is offensive.

    Be very careful before you even pursue a position at Salesforce. Outside of San Francisco, the corporate culture is NOTHING like the experience that Fortune magazine describes in their "best companies to work for" article about Salesforce.

    Advice to ManagementAdvice

    Build a time machine, go back to early 2013 and be much more discriminating about who you let into the company, especially anyone in a management position.

    Barring that... let the movement of your employees away from certain managers point you in the direction of the problems. Here's how:
    (1) Generate a report showing all of the folks you've hired into management positions since early 2013.
    (2) Count how many voluntary exits or inter-company transfers have occurred among each manager's direct reports.
    (3) Rank this list, pushing the folks with the highest number of voluntary exits or transfers to the top of the list.
    (4) For the top 20% (ie, the worst managers) go talk to the employees (or former employees) who refused to work for these problem managers.
    (5) Identify and fix the problems with these managers. Exit the ones who can't be fixed.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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