Salesforce.com
3.7 of 5 811 reviews
www.salesforce.com San Francisco, CA 5000+ Employees

Salesforce.com Reviews

These reviews contributed towards 2011's Best Places to Work recognition. See ratings and reviews for all time.

44 Employee Reviews
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Review Highlights

Pros:
  • "Great work life balance, ability to work from home and excellent benefits"
    in 30 reviews
  • "Salesforce really is a great product for CRM and Customer Service"
    in 54 reviews
Cons:
  • "Very hard driving culture leads for little to no work/life balance"
    in 59 reviews
  • "company is growing quickly and might be harder for new people to move up quick"
    in 17 reviews
  • Show more review highlights

Reviews

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1 person found this helpful  

You will learn a lot at salesforce.com to take to your next company. T

Account Executive (Former Employee)
San Francisco, CA

I worked at Salesforce.com

Prostraining, training, training. some good people, great place when you are hitting your number

Consmanagement does not know how to handle a down economy or ensure that their sales team is motivated. there is some luck involved - you do not have to take a promotion if you do not think the territory will produce- research the trends - ask they will support your success- asks for more accounts- do what you need to be successful- because once you stop hitting your number, you will be asked to leave.

Advice to Senior Managementteam build, create loyalty from the new guard

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3 people found this helpful  

Poor Work/Life Balance and Lack of Exec Talent

Program/Project Manager (Former Employee)
San Francisco, CA

I worked at Salesforce.com

ProsGreat brand
Great benefits
Strives to pay 20% above market salaries
Amazingly smart, talented and hardworking workforce

ConsPoor management, many of whom are legacy from the startup days at Salesforce and this was one of their first jobs (?!).

Benevolent dictators are allowed among the mgmt ranks. There isn't a system for evaluating mgmt talent and their notion of "360 degree feedback" is a joke: it only flows downward so you never have the opportunity to evaluate management.

Advice to Senior ManagementDump some of your legacy execs.

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Pace of innovation is unreal

Account Executive (Current Employee)
San Francisco, CA

I have been working at Salesforce.com

Prosfast paced
smart people
amazing product
good money

Consterritories move often
stay in positions for a long period of time

Advice to Senior Managementkeep up the good work

Yes, I would recommend this company to a friend

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3 people found this helpful  

Overly aggressive money hungry culture

Account Executive (Former Employee)
San Francisco, CA

I worked at Salesforce.com

ProsGreat product
Innovative culture
Smart people
Downtown location

ConsVery political
No life / work balance
Overly metric happy - dashboards for everything
Sales process too focused on short term goals

Advice to Senior ManagementThe sales organization is run like a factory. A lot of good people burn out and leave. Management should think about the negative impact this has on the business.

No, I would not recommend this company to a friend

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5 people found this helpful  

Bad place for working moms

Marketing (Current Employee)
San Francisco, CA

I have been working at Salesforce.com

Prosdowntown office and youthful culture

ConsThis is not a company for working mothers. Insane work hours, lack of growth and denied requests for part-time employment are often common. I know 2 women (who returned to work after having a baby) are leaving because their manager told them that a job share or part-time was simply out of the question. really? what century are we living in when a good employee has to leave because of lack of respect for different work-life priorities.

Advice to Senior ManagementFix your HR issues, there are numerous violations in the company that are not getting bubbled up because HR business partners are deaf to employees and only listen to upper management. Also, there is no confidential hotline for employees to give feedback...this is a very basic thing to incorporate and is critical if you want to hear all points of view...not just the watered down version from middle management

No, I would not recommend this company to a friend

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2 people found this helpful  

Beware of Working Here in Sales

Account Executive (Former Employee)
San Francisco, CA

I worked at Salesforce.com

Prosgreat benefits, great technology, compelling product suite, big brand name in the space, leader in the industry, good HQ location, fun parties throughout the year, great benefits package, nice offices and amenities

Consterrible middle-management, bullying of employees protected by HR, ability to get ahead rests solely on having a corporate "sponsor" internally (you get it) , bait and switch on territories, territories always very unequal even though they claim that they are all equal, high turnover has resulted in employees being given $10,000 spiffs this year for all hired sales referals - they claim this is due to growth but it is because AEs are often miserable, given an impossible job with an absurd quota, bullied until they experience physical and mental health problems (see ALL of the other reviews and associated comments posted here - click on the comments after each review, there are dozens or these reports), and then shown the door. you are either part of the "old school" crowd here who was with the company pre-IPO so like 5+ years at the company, or you are having a personal relationship with someone in management who is "taking care of you," and then you are given preferential treatment i.e. vacation days not being tracked by your manager, cash-cow best territory year after year, etc. etc. ** OR YOU ARE NOT ** ... in which case you will probably not last here for more than 1-2 years, and probably not that long, because you will be treated poorly, given a territory that Benioff himself couldnt sell into (think rural Indiana and Idaho) and completely miserable. I can't count the # of AEs who fled this place in the 2009 timeframe - dozens. If you are crazy enough to take a job here, be sure you get the exact territory you will be covering written down as part of accepting the job offer - the bait and switch to lure people in here is well-known. You will be promised Chicago and leave your current job, get in the door, take your seat, and be given Louisiana (the boss' girlfriend will end up getting Chicago and no one will remember that you got told you were getting the Windy City - plus the boss' BF probably works in HR so no one to turn to in order to complain). Further, read ALL of the other reviews and comments here on Glassdoor.com - specifically the comments. Again there is a reason this company is giving out 10k referal bonuses to all employees who refer a salesperson who gets hired - and the employee(s) there will tell you how wonderful it is - they're desperate for new people to take the crap jobs so the AEs currently there get the good ones .... and the AEs want the 10k bonus for submitting your resume. They're so greedy for it - its all over LinkedIn constantly. PS - Don't believe the Forbes average salary hype either - that salary figure includes a tiny percentage of Sr. AEs who make $1M plus per year. Countless AEs didnt make jack above their base salary last year - ask about this. And if you get pushed out .... DO NOT LET THEM TALK YOU INTO SIGNING THEIR LEGAL WAIVERS TO PROTECT THEMSELVES

Advice to Senior ManagementStop the favoritism and bullying by middle management - Make this the great place it once was!

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Lots of politics

Program Manager (Current Employee)
San Francisco, CA

I have been working at Salesforce.com

ProsWell-known company with a good product

ConsToo much politics and people in roles they shouldn't be in

Advice to Senior ManagementMore training for managers. Teach managers to listen to their employees and take action

Yes, I would recommend this company to a friend

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There's room to get promoted if you work your tail off and can deal with the politics

Sales Engineer (Current Employee)
San Francisco, CA

I have been working at Salesforce.com

Pros-innovative technology
-ability to grow if you're will to work for it
-fun people/environment

Cons-they'll work you to death if you let them
-VERY political
-work/life balance does not exist

Advice to Senior ManagementIf the goal is to work people to death and have them move on after a year or 2 - its working

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Good team, mid-managers in over their heads

Support Manager (Current Employee)
San Francisco, CA

I have been working at Salesforce.com

Prosgood co-workers
humane climate (mostly)
good compensation

Consbeware being perceived as "too radical" (trying to innovate here) in your proposals to management. it will limit your career incredibly fast.

Advice to Senior Managementquit telling staff you want them to innovate, and then clearly chopping them off at the knees when they try.

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Great place to work

Senior Manager, FP&A (Former Employee)
San Francisco, CA

I worked at Salesforce.com

ProsDynamic, fast paced, growing, cutting edge technology

ConsDecision making is still done through silos

Advice to Senior ManagementDelegate and give budgetary ownership and performance to department managers

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Salesforce.com reviews and ratings — including employee satisfaction and approval rating for Salesforce.com CEO Marc Benioff. All 44 reviews posted anonymously by Salesforce.com employees.