Salesforce.com Reviews
Updated Feb 10, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 304 ratings Employees are "Satisfied" |
CEO Rating
Based on 252 ratings
Chairman and CEO |
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Pros
Intelligent people, innovative technology, office space is superior
Cons
Politics, politics, politics, politics, politics
Pros
Salesforce has great benefits, social responsibility, and is an excellent work location, and a very hot field. Salaries are competitive.
Cons
Working in such a large company means there are many projects with objectives that are hard to understand.
Pros
Good technology, thought leaders. great location, good parties, nice expense policies.
Cons
This place grew to fast too soon and tripled the # of employees in as many years. Coming from a big4 consulting background I was excited when I first joined. Only to find a hige divide between the techies(Platform) and the traditional(CRM) types. Internally they are afraid of each other and it is somewhat cannibalistic. Techies will find the CRM types are outdated, don't hava a clue and find it hard to adapt to the pure cloud vision. This place is good to get on your resume. Learn there technologies and hit the independent road if you want to make some real money in this over-hyped cloud/Saas market. Management is clueless and career development by a mentor is a joke as many legacy people are from the CRM space just trying not to get fired so they can hold on to their stock options. Their best employees go independent to tap the market while it is still hot. The spineless remain. Oh, did I mention the politics?
Advice to Senior Management
Fire all the CRM has beens and hire more platform capable people. The quality of most of the professional services org is a joke while the real hustlers go independent.
Pros
- Innovative
- Smart talent
- Collaborative
Cons
- 24/7
- changing priorities
- little empowerment
Pros
Great benefits, nice parties, and going to Dreamforce. A few people are incredibly smart, while you have a few that just act like they know what they are doing, but know how to play the game. Most management are just people managers who know how to talk the talk, and don't' care about the employees but more their growth within the company.
Cons
No work life balance even though they talk about it a lot. You'll be attending meeting at least 80% of your day. Actual work is usually done after the normal work day. If you enjoy being political, you will love this place. It's a huge company so it's not a fun "start up" type of place. They have camera's in the offices supposedly for "security".
Advice to Senior Management
Take care of your most important asset, your people. Treat them with respect and dignity and don't just promote the people who work 20 hour days, or send the most nonsense emails.
Pros
Salesforce.com is a great company to have on your resume, great benefits, have very good account executives with a lot of experience to learn from.
Cons
Salesforce.com's career advancement is very long, competitive creating a lot strife in the office. Also, since it is very competitive, working at Salesforce.com is not fun at all.
Advice to Senior Management
The best advice to management is to create a better working environment where people actually like to come to work.
Pros
Innovative products
Successful
Smart coworkers
Dedication to giving back to the community
Plentiful snacks
Location, location, location
Good pay
Bonuses
High quality buildings and work environment
Cons
Management not always well trained, and are compensated based on their own execution vs. their abilities as a manager.
Politics
Lack of communication within departments
Advice to Senior Management
Hold your managers accountable for managing, and compensate them accordingly as an incentive.
Change the types of snacks every 6 months.
Invest in infrastructure.
Pros
Great products and wonderful colleagues.
Cons
Very fast growth. Constant change, which is expected at that level of growth.
Advice to Senior Management
Employees have years of experiences and unique skills that allow builting of rapport naturally with customers. Harness this power, as you train them to be even better representatives and ambassadors.
Pros
Surrounded by brilliant innovation and technology experts.
Cons
With top techies comes a bit of arrogance, naturally. This does not speak for all leaders within salesforce.com.
Advice to Senior Management
Make sure to empower not only high level employees, but those who should be moving up and may not be.
Pros
Young and fun culture
vision for growth
fast growing company
innovative
sales career track from sales rep to Enterprise Business Rep to AE
shuttle to San Mateo from SF
Cons
San Mateo office is not as convenient (if you reside in SF) or energetic as an office. Miss the downtown energy
Advice to Senior Management
Continue to expand career opportunities to learn. Reward employees who want to stay with in salesforce to explore other avenues to stay with the company and retain good employees.



