Salesforce.com

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Salesforce.com Reviews

Updated September 22, 2014
Updated September 22, 2014
993 Reviews
3.8
993 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Salesforce.com Chairman and CEO Marc Benioff
Marc Benioff
823 Ratings

Review Highlights

Pros
  • Benefits are good and work/life balance is manageable for a company with such incredible growth (in 43 reviews)

  • There are so many smart people here, and it's a great place to shape your career (in 60 reviews)


Cons
  • Work life balance can be tough to achieve given how competitive people are to move up (in 68 reviews)

  • long hours, cheesey motivational pep talks (in 30 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 50 people found this helpful  

    Still a lot of opportunity to learn, connect, and chart your own course, but Big Company culture is encroaching.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Salesforce.com full-time for more than 8 years

    Pros

    I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros:
    - vibrant, fast paced culture
    - smart, fun, aggressive colleagues
    - management is focused on latest tech trends and staying or becoming a leader for many of them
    - by and large, customers and partners are very positive about the technology
    - good benefits and perqs
    - hip urban culture at HQ
    - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

    Cons

    After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head.

    Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion.

    The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

    Advice to ManagementAdvice

    The further you get from the foundational vision of creating great products and ensuring customer success, and instead recruit big company people focused on ego and self-promotion and growing a fiefdom, the more Salesforce starts to become just another Oracle or SAP or Microsoft. My sense is, that's what the board wants. If so, so be it. There will be another innovative and passionate startup to disrupt salesforce some day soon.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Easy place to innovate, get stuff done, and make an impact.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Salesforce.com full-time for more than 3 years

    Pros

    Salesforce values new ideas and breaking away from the status quo. Innovation is encouraged and celebrated, which is so refreshing. People value a work / life balance and it's easy to maintain if you stay focused. The location, the leadership, and the passion have kept (and will keep) me here.

    Cons

    The company is growing rapidly and it's tough to be in the loop on big decisions. Salesforce pivots to stay current, so if you can accept change, then you will fit in well here.

    Advice to ManagementAdvice

    Continue to communicate the vision, challenges, and successes of the company to keep employees engaged and focused.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Company to be with... Great opportunity to work on latest technology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LMTS QE  in  San Francisco, CA
    Current Employee - LMTS QE in San Francisco, CA

    I have been working at Salesforce.com full-time for more than 5 years

    Pros

    Latest Technology and growing company.Good culture.

    Cons

    Automation is given a very high high priority because of which customer centric thought process is taking a less priority from a quality perspective.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    It was a different time (December 2006)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Marketing Manager  in  San Francisco, CA
    Former Employee - Product Marketing Manager in San Francisco, CA

    I worked at Salesforce.com full-time for more than 3 years

    Pros

    The company has a lot of ambition and as a result attracts people who want to get places.

    Cons

    Many groups act like they are their own companies and can be difficult to collaborate with

    Advice to ManagementAdvice

    align incentives in a way that maximizes customer value and company objectives. i.e. if we are a product company, why does the services group have its own P&L?

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Big heart, big rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management
    Current Employee - Management

    I have been working at Salesforce.com full-time for more than a year

    Pros

    Great company that gets things done. Gorilla in the market that truly leads the way. Ethical and honest place to work. People are genuinely smart and in it to win it. Organization is hard working and fast paced.

    Cons

    All about relationships. Hard to integrate as new comer. Bit of a "boys" club culture. Hard to influence decisions or projects without being in the inner circle.. Have to earn credibility fast and establish a trusted sponsor to get brought into the right meetings.

    Advice to ManagementAdvice

    Lead the market with cutting edge benefits: Food, commuter subsidies, and enhanced maternity leave. Be the gorilla all the way around. Salesforce can afford it.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salesforce.com

    Pros

    Good Salary, Good Culture. The perks are great. There is a ton of PTO.

    Cons

    Too big, Too many chiefs not enough indians.

  8.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  San Francisco, NM
    Current Employee - Manager in San Francisco, NM

    I have been working at Salesforce.com full-time for more than 5 years

    Pros

    Salesforce is a great company to work for. The management is very open. They recognize and reward true talent.

    Cons

    too many changes in policies due to re-orgs.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graduate Intern  in  San Francisco, CA
    Former Employee - Graduate Intern in San Francisco, CA

    I worked at Salesforce.com as an intern for less than a year

    Pros

    Awesome and fast-paced working environment. You will work with bunch of smart people together. Dynamic office decoration, and you can always find a way to relax yourself at work.

    Cons

    Same problem as fast growing company. Sometimes it's really hard to understand the office culture.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Large Company - Small impact

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Salesforce.com

    Pros

    Great offices, great benefits, nice co-workers

    Cons

    Leadership can be scattered, causing delays in making things happen

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    #dreamjob

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing  in  San Francisco, CA
    Current Employee - Marketing in San Francisco, CA

    I have been working at Salesforce.com full-time for more than 5 years

    Pros

    CEO is very forward thinking which pushes the company to do the same

    Cons

    Transitioning from a startup to an established enterprise corporation and learning new processes that used to work but don't, now that we have scaled and grown.

    Advice to ManagementAdvice

    Culture matters. Defend it.

    Recommends
    Neutral Outlook
    Approves of CEO

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