Sallie Mae
3.0 of 5 145 reviews
www.salliemae.com Newark, DE 5000+ Employees

Sallie Mae Reviews

Updated Jul 7, 2014
Sallie Mae – US – “Sallie Mae Building”

All Employees Current Employees Only

3.0 145 reviews

                             

78% Approve of the CEO

(no image)

John (Jack) F. Remondi

(23 ratings)

49% of employees recommend this company to a friend
145 Employee Reviews
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Review Highlights

Pros:
  • "Generally good work-life balance but it is what you make of it"
    in 11 reviews
  • "Tuition reimbursement up to 4k per year, good benefits"
    in 12 reviews
Cons:
  • "Senior Management is oblivious to what middle management does"
    in 9 reviews
  • "call center life can become very redundant as the day to day is the same"
    in 7 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Great pay! Poor decisions!

    Anonymous Employee (Former Employee)

    ProsFantastic pay and benefits. Great growth potential for someone coming in from the ground floor, depending on where you are employed or willing to go to. They strive to do right by the employee in the way of benefits and pay. Most of the time unlimited overtime and possibility of getting bonuses in the 4 figures a month!

    ConsTerrible HR department, they tried to 'centralize' the HR, which meant your HR department has no idea who you are. Terrible decision making in the executives, seemed like much of the decision making was born out of cronyism. Several changes were made to the company that just did not make since, even to most of the officers of the company that are supposedly trusted.

    Advice to Senior ManagementDo NOT stretch your employees too thin and be HANDS ON

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Bad management

    Anonymous Employee (Former Employee)

    Prosgood work flexibility and relaxed work atmosphere.

    ConsManagement is very political and lack of profeesionalism.

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    Sallie Mae was a good company to work for. No major complaints

    Developer/Business Analyst (Current Employee)
    Fishers, IN

    ProsGreat Benefits and PTO Plan.

    ConsMy department seemed to exist only to prove why it should exist.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Collections Specialist

    Collector I (Former Employee)
    Newark, DE

    Pros- Good place to start
    - You get a secret clearance that you can use to get jobs with other government contractors
    - Tuition reimbursement up to 4k per year, good benefits

    Cons- low pay
    - advancement opportunities are rare
    - inexperienced floor managers

    Yes, I would recommend this company to a friend

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    Awesome Company!

    UCM (Former Employee)
    Indianapolis, IN

    ProsGood Pay and Good Benefits

    ConsPoor Growth Potential and Management

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Great Co-workers but bad morale during downsize

    Supervisor (Former Employee)
    Fishers, IN

    ProsGreat people to work with, flexible working hours. Fun events planned to help celebrate things and casual dress code

    ConsSome office politics made it difficult to move up. Cant move up in company unless you know people.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Boring call center environment

    Anonymous Employee (Current Employee)

    ProsYou work a for a company with Federal clearance. The cafeteria is amazing. You are only scheduled to work one Saturday a month for four hours.

    ConsThey constantly change the rules and procedures. Its hard to hit the bonus which is so highly spoken about during the interview. Work space is small. Parking is horrible.

    Advice to Senior ManagementAppreciate the workers more. Make it a fun environment.

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    • Culture & Values
           
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    • Approves of CEO

     

    Salliema has been great for gaining professional experience.

    Senior Software Engineer (Current Employee)
    Fishers, IN

    ProsSalliema e offers and encourage s employees to take on additional roles and responsibilities. Seek out other opportunities within the company.

    ConsBusiness areas always changing.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Colletions Specialist I

    Collections Specialist (Current Employee)
    Indianapolis, IN

    ProsBenefits, competitve pay, nice co-workers and facility

    ConsNo work/life balance, the production goal necessitates a lot of overtime

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    • Culture & Values
           
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    Awesome place to work

    Fraud Investigator (Current Employee)
    Newark, DE

    Pros-Room for advancement especially with the company split
    -Flexible
    -Lots of jobs to choose from, something for everyone

    ConsI have no Cons, i am very happy with the way things are here at Sallie Mae

    Advice to Senior ManagementKeeping doing what your doing

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Sallie Mae reviews and ratings — including employee satisfaction and approval rating for Sallie Mae CEO John (Jack) F. Remondi. All 145 reviews posted anonymously by Sallie Mae employees.