Sallie Mae

www.salliemae.com
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Sallie Mae Reviews

Updated February 27, 2015
Updated February 27, 2015
172 Reviews
3.2
172 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
John (Jack) F. Remondi
35 Ratings

Review Highlights

Pros
  • Generally good work-life balance but it is what you make of it (in 11 reviews)

  • Tuition reimbursement up to 4k per year, good benefits (in 13 reviews)


Cons
  • Senior Management is oblivious to what middle management does (in 9 reviews)

  • Most call center staff don't last a year (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great money to be made.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections in Fishers, IN
    Former Employee - Collections in Fishers, IN

    I worked at Sallie Mae full-time (more than a year)

    Pros

    Good base & awesome bonus potential. Also unlimited overtime is available if employees are efficient enough.

    Cons

    Some employees are not as professional as they should. Micromanaging by higher ups can get annoying as time goes on.

    Recommends
    Positive Outlook
  2.  

    A good company to work for if you're coming out of college or an experienced professional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sallie Mae

    Pros

    Good work environment and you will be faced with new challenges everyday which will enhance your knowledge and skills.

    Cons

    Its a bank whose primary business is student lending, therefore you will need to have some knowledge of the Student Loan Industry to gain success and move your way up within the company especially if you're coming in as an experienced professional. For straight out of college candidates you will have to earn your way up like any other firm.

    Advice to ManagementAdvice

    Salary/Pay for exempt and non-exempt employees is very low compared to the industry standards and other companies in the same business.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Sallie Mae

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sallie Mae full-time (more than 5 years)

    Pros

    Good pay and generally good balance

    Cons

    political and slow moving approval process

    Advice to ManagementAdvice

    Empower your employees to be able to do their job. Promote people to management who are not just good at their job but also good at managing people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    I have a pleasant experience working with sallie mae.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sallie Mae

    Pros

    Nice people. Friendly atmosphere. Laid Back.

    Cons

    Not ideal for driven person.

    Advice to ManagementAdvice

    Culture sets tone for employees. Invest in your employees and be flexible and open to training stars.

    Recommends
    Positive Outlook
  6.  

    Avoid at all costs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Contractor - IS Security Analyst in Fishers, IN
    Former Contractor - IS Security Analyst in Fishers, IN

    I worked at Sallie Mae as a contractor (less than a year)

    Pros

    clean and warm work environment, cafeteria onsite.

    Cons

    no training, work that employees are not certified to perform is assigned to them.

    Advice to ManagementAdvice

    Stop working from home when you are supposed to be training new employees at work.

    Doesn't Recommend
    Neutral Outlook
  7.  

    One of the better work environments I experienced; however, it wasn't enough to make me stay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credit Underwriter in Newark, DE
    Former Employee - Credit Underwriter in Newark, DE

    I worked at Sallie Mae

    Pros

    Good work environment. People are friendly and the company promotes from within for the most part.

    Cons

    Salary not on par with companies in the area for the same position or job function. Management contradicts much of what they tell employees to do.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Collections account manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sallie Mae

    Pros

    The bonuses were amazing! We received a payout monthly.

    Cons

    Management and base pay

    Advice to ManagementAdvice

    Listen to your employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    People in my department were great, but pay was bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant in Boston, MA
    Former Employee - Accountant in Boston, MA

    I worked at Sallie Mae

    Pros

    The people were nice to work with.

    Cons

    The pay wasn't good and there wasn't a lot of growth opportunities.

    Advice to ManagementAdvice

    Identify great employees and offer growth opportunities.

    Doesn't Recommend
    Neutral Outlook
  10.  

    It was a good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Debt Collector in Arcade, NY
    Current Employee - Debt Collector in Arcade, NY

    I have been working at Sallie Mae

    Pros

    It paid well and the employers were helpful.

    Cons

    It was a very stressful job.

    Advice to ManagementAdvice

    Work harder to maintain employees.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    It was alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sallie Mae

    Pros

    It was a decent environment.

    Cons

    There really were not any.

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