Sallie Mae

www.salliemae.com

Sallie Mae Reviews

Updated January 8, 2015
Updated January 8, 2015
169 Reviews
3.2
169 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
John (Jack) F. Remondi
35 Ratings

Review Highlights

Pros
  • Generally good work-life balance but it is what you make of it (in 11 reviews)

  • Tuition reimbursement up to 4k per year, good benefits (in 13 reviews)


Cons
  • Senior Management is oblivious to what middle management does (in 9 reviews)

  • Most call center staff don't last a year (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great money to be made.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections in Fishers, IN
    Former Employee - Collections in Fishers, IN

    I worked at Sallie Mae full-time (more than a year)

    Pros

    Good base & awesome bonus potential. Also unlimited overtime is available if employees are efficient enough.

    Cons

    Some employees are not as professional as they should. Micromanaging by higher ups can get annoying as time goes on.

    Recommends
    Positive Outlook
  2.  

    I have a pleasant experience working with sallie mae.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sallie Mae

    Pros

    Nice people. Friendly atmosphere. Laid Back.

    Cons

    Not ideal for driven person.

    Advice to ManagementAdvice

    Culture sets tone for employees. Invest in your employees and be flexible and open to training stars.

    Recommends
    Positive Outlook
  3.  

    One of the better work environments I experienced; however, it wasn't enough to make me stay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credit Underwriter in Newark, DE
    Former Employee - Credit Underwriter in Newark, DE

    I worked at Sallie Mae

    Pros

    Good work environment. People are friendly and the company promotes from within for the most part.

    Cons

    Salary not on par with companies in the area for the same position or job function. Management contradicts much of what they tell employees to do.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Collections account manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sallie Mae

    Pros

    The bonuses were amazing! We received a payout monthly.

    Cons

    Management and base pay

    Advice to ManagementAdvice

    Listen to your employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    People in my department were great, but pay was bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant in Boston, MA
    Former Employee - Accountant in Boston, MA

    I worked at Sallie Mae

    Pros

    The people were nice to work with.

    Cons

    The pay wasn't good and there wasn't a lot of growth opportunities.

    Advice to ManagementAdvice

    Identify great employees and offer growth opportunities.

    Doesn't Recommend
    Neutral Outlook
  7.  

    It was alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sallie Mae

    Pros

    It was a decent environment.

    Cons

    There really were not any.

  8.  

    The absolutely worst company ever!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Collector
    Former Employee - Senior Collector

    I worked at Sallie Mae full-time (more than 5 years)

    Pros

    When you arrived to work, the door was unlocked.

    Cons

    Insensitive management. Lazy Supervisors and short-sighted upper management. They were prejudiced. They promoted people who were not entitled to the job and definately had no people skills. Management was afraid of upper management and upper management was afraid of corporate. They forced you to work overtime or you were pegged for dismissal.

    Advice to ManagementAdvice

    Start over!...You all have wonderful people working there. Why don't you treat them like more than cattle?

    Doesn't Recommend
    Negative Outlook
  9.  

    It was a good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Debt Collector in Arcade, NY
    Current Employee - Debt Collector in Arcade, NY

    I have been working at Sallie Mae

    Pros

    It paid well and the employers were helpful.

    Cons

    It was a very stressful job.

    Advice to ManagementAdvice

    Work harder to maintain employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    It was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collector I in Indianapolis, IN
    Current Employee - Collector I in Indianapolis, IN

    I have been working at Sallie Mae full-time (more than a year)

    Pros

    There was unlimited OT, Great benefits,

    Cons

    I dont think there were any Cons. I enjoyed my job

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter in Newark, DE
    Current Employee - Underwriter in Newark, DE

    I have been working at Sallie Mae full-time (less than a year)

    Pros

    Great place to work no complaints

    Cons

    None I love my job

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO

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