Sallie Mae

www.salliemae.com
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Employee Reviews

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  1. 1 person found this helpful  

    Sinking Ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Financial Analyst in Reston, VA
    Current Employee - Financial Analyst in Reston, VA

    I have been working at Sallie Mae

    Pros

    There are no good reasons right now.

    Cons

    The current CEO wants to cut expenses and sell the company as soon as he can. There is no planning for the future, absolutely no employee development, and irrational product development. Along with the constant series of layoffs, it is a dismal place to work.

    Sallie Mae is currently going through the process of reducing employee benefits and freezing salaries. At the same time, the CEO and the friends he has just brought over from MBNA have record compensation packages.

    Advice to ManagementAdvice

    Focus on creating a good product (in this case appropriately priced loans), not on large deals, going private, and other distractions. You can't have the latter without the former.

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Sallie Mae was great workplace. Now people look forward to getting fired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Unit Manager in Wilkes Barre, PA
    Current Employee - Unit Manager in Wilkes Barre, PA

    I have been working at Sallie Mae

    Pros

    The company used to be great. Benefits, stock options, dynamic job.

    Cons

    Now the company is sliding into a pit. The current moral level at the company is horrid. Due to layoffs Fridays at Sallie Mae are like waiting for the headsmans ax. Most people are only staying at the company in hopes of getting a severance package.

    Advice to ManagementAdvice

    Quit looking at the bottom line and not at your people. If your people are happy and on board, the bottom line will follow. The company has lost it's goals. Providing students with loans has become secondary to making money for management. Employees are only doing enough work to survive, never to advance in any way. You need to change or die.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    DON'T GO TO COLLEGE OR SHOULD I SAY STAY AWAY DO NOT GET LOANS FROM SALLIE MAE.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - PCO in Wilkes Barre, PA
    Current Employee - PCO in Wilkes Barre, PA

    I have been working at Sallie Mae

    Pros

    a paycheck. you work independently

    Cons

    The company robs the students. I cannot sit there and honestly sell. I have a concious and these kids are starting out with 20,000 in student loans and when they graduate their student loan bill is 40,000 in interest. this is just an example the interest is robbery.

    Advice to ManagementAdvice

    stop spending so much time going outside for a cidgerette when 5 employees walked,out in 4 days. the mgmt stick together among them selves . It is a call center!!! you can't trust anyone and they will stab you in the back if you turned to fast. I am sure i am leaving next i am just miserable there. TOO MANY CHANGES TOO FAST

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Stay away!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Programmer Analyst in Fishers, IN
    Current Employee - Programmer Analyst in Fishers, IN

    I have been working at Sallie Mae

    Pros

    Good child care benefit. Lots of work to be done. Not enough time to do it. There is always something to do, just never enough time to do it. There are lots of technologies in use at SLM, and for the most part, there is a wide variety of skills to learn.

    Cons

    Horrible hours, and the company doesn't value their employees. Senior management is driving the company into the ground. Layoffs are happening left and right, and others are expected to fill in the slack. The company manages by reaction, and there is no communication between the business and IT areas. Even worse, the company treats their borrowers terribly, and does nothing to improve the overall customer experience.

    Advice to ManagementAdvice

    Al Lord should be fired. He could care less about the employees.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    People in my department were great, but pay was bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant in Boston, MA
    Former Employee - Accountant in Boston, MA

    I worked at Sallie Mae

    Pros

    The people were nice to work with.

    Cons

    The pay wasn't good and there wasn't a lot of growth opportunities.

    Advice to ManagementAdvice

    Identify great employees and offer growth opportunities.

    Doesn't Recommend
    Neutral Outlook
  7. 1 person found this helpful  

    The absolutely worst company ever!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Collector
    Former Employee - Senior Collector

    I worked at Sallie Mae full-time (more than 5 years)

    Pros

    When you arrived to work, the door was unlocked.

    Cons

    Insensitive management. Lazy Supervisors and short-sighted upper management. They were prejudiced. They promoted people who were not entitled to the job and definately had no people skills. Management was afraid of upper management and upper management was afraid of corporate. They forced you to work overtime or you were pegged for dismissal.

    Advice to ManagementAdvice

    Start over!...You all have wonderful people working there. Why don't you treat them like more than cattle?

    Doesn't Recommend
    Negative Outlook
  8.  

    Collection Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections Specialist in Indianapolis, IN
    Former Employee - Collections Specialist in Indianapolis, IN

    I worked at Sallie Mae full-time (more than a year)

    Pros

    The pros of this job are the bonuses and benefits. Some benefits started the first day of employment. A top performer can make really good money. Always having contest.

    Cons

    They do not care about their employees. If you are spending day in and night there, then they love. But as soon as you dont hit bonus, they will fire you. The overtime was unlimited. You had to work over 40 hours in order to make goal.

    Advice to ManagementAdvice

    Stop changing things so frequently. Start caring about your employees, especially the good, dedicated employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Not a completely bad place to work, if you want to work there.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sallie Mae

    Pros

    Bonuses, Paid Time off accrues quickly

    Cons

    Long work days, Micro management, Compliance subjectivity

    Advice to ManagementAdvice

    If you demand long hours at least make my stay enjoyable.

  10. 1 person found this helpful  

    Sallie Mae: Self-Involved & No Regard for Growth/Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sallie Mae

    Pros

    Benefits are really great but that's all.

    Cons

    Inconsistent management, unorganized, bland environment

    Advice to ManagementAdvice

    Support your employees & give them opportunities for growth and exposure to leadership roles. Don't treat them like production minions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Run Forrest, Run!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections Specialist in Indianapolis, IN
    Former Employee - Collections Specialist in Indianapolis, IN

    I worked at Sallie Mae full-time (less than a year)

    Pros

    Nice co-workers, good location. Cannot think of anything else

    Cons

    If you ever wanted to work on a plantation, this is the closest you may ever come

    Advice to ManagementAdvice

    Call center creates a culture of dishonesty. Motivating with $$$ and unlimited overtime will get you all in hot water

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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