Sallie Mae

www.salliemae.com
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Employee Reviews

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  1.  

    satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Private Credit Applications Specialist in Newark, DE
    Current Employee - Private Credit Applications Specialist in Newark, DE

    I have been working at Sallie Mae full-time (more than a year)

    Pros

    growing fast, growth opportunity, good incentive plan, plenty of overtime in busy season, many different shift options, task force options available

    Cons

    very strict on scheduled breaks, 17-1 agent manager ratio

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Challenging work and opportunity to learn and grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer Analyst in Reston, VA
    Current Employee - Programmer Analyst in Reston, VA

    I have been working at Sallie Mae full-time (more than 10 years)

    Pros

    Plenty chances to take onsite courses to learn new skills. Professional work culture. Opportunities for advancement. Great benefits from flextime, telecommute options, health care, stock option and stock purchase programs.

    Cons

    Movement of training department from VA to IN decreased the training opportunities for VA employees. Possible because Sallie Mae purchased a company in IN and that company's management became a majority in Sallie Mae management.
    Movement of headquarters from VA to newly acquired office in DE caused a smaller VA office when it led to layoffs. Management of company in DE became a majority in Sallie Mae management. The move was also possibly because VA politicians voted for the Federal Government to service federal loans instead of Sallie Mae. These loans were very profitable for Sallie Mae.

    Advice to ManagementAdvice

    Show a commitment to VA headquarters to improve their morale.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Sallie Mae is a great place to work - very team oriented and there is a focus on the wellbeing of employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Compliance Analyst in Newark, DE
    Current Employee - Senior Compliance Analyst in Newark, DE

    I have been working at Sallie Mae full-time (more than 5 years)

    Pros

    The benefits are competitive, the building has a gym, and the people are very friendly.

    Cons

    There often seems to be a lack of communication cross departmentally. The salary can be much more competitive.

    Advice to ManagementAdvice

    There should be more movement internally, without posting for the job, to cross train and develop employee talent for those who want to be leaders in the company.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Sallie Mae is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Fishers, IN
    Former Employee - Account Manager in Fishers, IN

    I worked at Sallie Mae full-time (more than 5 years)

    Pros

    They have excellent benefits and everyone there was friendly and helpful.

    Cons

    The work is tedious, not anything exciting.

    Advice to ManagementAdvice

    Continue to support your employees and let them know how appreciated they are.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    I had a good experience working for Sallie Mae.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sallie Mae

    Pros

    Great Environment, decent pay and good benefits. Also, there is plenty of opportunities for advancement.

    Cons

    The hours for Collections specialists are rough.

  7. 1 person found this helpful  

    Fantastic group of employees - but job cuts have left all Type A's and the Narcissist Reign

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Analyst in Fishers, IN
    Former Employee - Senior Systems Analyst in Fishers, IN

    I worked at Sallie Mae full-time (more than 5 years)

    Pros

    The IT team at SLM is top notch - experienced, open to sharing, ready to work together as a team to get the job done and supportive of each other beyond anything I've witnessed.

    Senior management at the highest level is amazing... some of the sharks that are put between those layers and the skilled workers should not be trusted.

    Cons

    With management in Delaware and new layers of management brought into the mix, the access to decision makers is blocked and it is easy to move someone out of a position to ensure the safety of employment of a "favorite" rather than keeping someone who is right for the job in place. HR is there to help the company, not the employee - never forget that.

    Advice to ManagementAdvice

    One-on-ones - open door policy - interact with the people and listen to what they have to say. If someone was not knowledgeable in their position, why would your right hand have them spend six months writing a full-scale, in-depth SOP to leave behind for another employee to learn from and follow?

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Weird place to work

    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Sallie Mae as a contractor

    Pros

    There aren't really any pros to this job.

    Cons

    Very boring work; no one interacted with each other. Seemed like everyone was looking for another job. Empty cubes everywhere.

  9.  

    Let go with no warning, but things are better now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telecom Analyst in Fishers, IN
    Former Employee - Telecom Analyst in Fishers, IN

    I worked at Sallie Mae full-time (more than 10 years)

    Pros

    Working with other employees throughout the company. Insurance was reasonable compared to other companies.

    Cons

    Down-sizing of staff/more work. I guess the norm with all big public companies.

    Advice to ManagementAdvice

    N/A

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Former contractor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor in Fishers, IN
    Former Contractor - Anonymous Contractor in Fishers, IN

    I worked at Sallie Mae as a contractor

    Pros

    Overall a good company to work for. Good culture, laid back environment and good people to work with.

    Cons

    Senior Management is oblivious to what middle management does. Lots of miss-management. Sea Gull management one minute and micro-management the next. No happy medium. Very little lack of flow and common sense at times with lower management.

    Advice to ManagementAdvice

    Treat your contractors better and hire people instead of cycling contractors in and out every few months and things will be better. I enjoyed working there...but was always treated as 2nd class.

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    Worked in loan servicing in "Student Assistance Corporation." Wouldn't advise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections Specialist in Fishers, IN
    Former Employee - Collections Specialist in Fishers, IN

    I worked at Sallie Mae full-time (less than a year)

    Pros

    If you could actually hit your goal of brought current loans the bonus was nice.

    Cons

    Everyone who made goal stole loans from other people. Also very depressing when you couldnt help someone.

    Advice to ManagementAdvice

    give people who cant make goal every month a chance instead of firing them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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