Sallie Mae Reviews

Updated June 15, 2015
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177 Employee Reviews

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  1. Awesome Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - UCM in Indianapolis, IN
    Former Employee - UCM in Indianapolis, IN

    I worked at Sallie Mae full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good Pay and Good Benefits

    Cons

    Poor Growth Potential and Management


  2. Salliema has been great for gaining professional experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Fishers, IN
    Current Employee - Senior Software Engineer in Fishers, IN

    I have been working at Sallie Mae full-time (More than 10 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Salliema e offers and encourage s employees to take on additional roles and responsibilities. Seek out other opportunities within the company.

    Cons

    Business areas always changing.


  3. Collections Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collector I in Newark, DE
    Former Employee - Collector I in Newark, DE

    I worked at Sallie Mae full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    - Good place to start
    - You get a secret clearance that you can use to get jobs with other government contractors
    - Tuition reimbursement up to 4k per year, good benefits

    Cons

    - low pay
    - advancement opportunities are rare
    - inexperienced floor managers


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  5. Helpful (1)

    Great Co-workers but bad morale during downsize

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Fishers, IN
    Former Employee - Supervisor in Fishers, IN

    I worked at Sallie Mae full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people to work with, flexible working hours. Fun events planned to help celebrate things and casual dress code

    Cons

    Some office politics made it difficult to move up. Cant move up in company unless you know people.


  6. Helpful (1)

    too much favoritism and not enough regularity. Supervisors too inexperienced for job descriptions.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Muncie, IN
    Former Employee - Customer Service Representative in Muncie, IN

    I worked at Sallie Mae full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    bonuses were ok when done fairly

    Cons

    too strict work environment, not consistent with policies, supervisors gossip too much.

    Advice to Management

    get it together, high turn over rate means something is wrong. Be consistant with all employees. Stop the gossiping amoungst yourselves.


  7. Colletions Specialist I

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Specialist in Indianapolis, IN
    Current Employee - Collections Specialist in Indianapolis, IN

    I have been working at Sallie Mae full-time (Less than a year)

    Pros

    Benefits, competitve pay, nice co-workers and facility

    Cons

    No work/life balance, the production goal necessitates a lot of overtime


  8. Awesome place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Investigator in Newark, DE
    Current Employee - Fraud Investigator in Newark, DE

    I have been working at Sallie Mae full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Room for advancement especially with the company split
    -Flexible
    -Lots of jobs to choose from, something for everyone

    Cons

    I have no Cons, i am very happy with the way things are here at Sallie Mae

    Advice to Management

    Keeping doing what your doing


  9. Boring call center environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sallie Mae full-time (Less than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    You work a for a company with Federal clearance. The cafeteria is amazing. You are only scheduled to work one Saturday a month for four hours.

    Cons

    They constantly change the rules and procedures. Its hard to hit the bonus which is so highly spoken about during the interview. Work space is small. Parking is horrible.

    Advice to Management

    Appreciate the workers more. Make it a fun environment.


  10. Not much room for advancement.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sallie Mae full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    great pay and insurance, easy job if you're good with computers and customer service

    Cons

    not much room for advancement

    Advice to Management

    do your job.


  11. satisfied

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Private Credit Applications Specialist in Newark, DE
    Current Employee - Private Credit Applications Specialist in Newark, DE

    I have been working at Sallie Mae full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    growing fast, growth opportunity, good incentive plan, plenty of overtime in busy season, many different shift options, task force options available

    Cons

    very strict on scheduled breaks, 17-1 agent manager ratio



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