Sally Beauty

  www.sallybeautyholdings.com
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Sally Beauty Reviews

Updated August 19, 2014
Updated August 19, 2014
191 Reviews

2.5
191 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sally Beauty President, CEO, and Director Gary G. Winterhalter
Gary G. Winterhalter
63 Ratings

Review Highlights

Pros
  • Get free products, some good employees to work with (in 42 reviews)

  • Due to my permanent exposure to clients I was able to strengthened my customer service and sales skills (in 7 reviews)


Cons
  • Upper management not in touch with store level clerks like they should be (in 16 reviews)

  • the district manager needs a reality check I could do his job (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Just like family- dysfunctional, yet you can't help but love it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Milwaukie, OR
    Former Employee - Sales Associate in Milwaukie, OR

    Pros

    Free employee samples each month, incentives, prizes, and discounts. Everyone supports eachother throughout the whole company, not just ONE store.

    Cons

    Not a lot of room for growth, and there is medium to high frequency in the turn-over rate among sales associates.

    Advice to ManagementAdvice

    Listen to the individual employees as much as possible, not just a DM or even TM, as they are not always a good representation of what is ACTUALLY going on in the stores. There can be a lot of hearsay and bad communication, when in fact- the sales associates are the ones who are in direct contact with customers and their needs most of the day.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Underpaid employees with over the top expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Fargo, ND
    Former Employee - Store Manager in Fargo, ND

    Pros

    free samples, making customers happy, great discount, learning new techniques

    Cons

    working as a team, low pay, really no way to take vacation because the company keeps a low staff, unable to take sick days as well

    Advice to ManagementAdvice

    I was a manager of a Sally's and what a joke to be paid less than a gas station worker. I had employees who made less than taco bell workers. Minim wage employees do minimum wage work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Big and Growing Company with a small company mentality, which means personal growth and influence opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Denton, TX
    Current Employee - Financial Analyst in Denton, TX

    Pros

    An exciting industry that continues to grow, even under unsatisfactory economic conditions. Working at corporate you have the chance to influence decision-making and aren't one in thousands, like many behemoths in Dallas. Most executive leaders are fairly new to the company and come from a wealth of backgrounds, and are for the most part open to suggestions. There are plenty of areas of pain from the old style of management but I believe the future is bright for those that are loyal and decide to 'stick it out' in these times of transition.

    Cons

    Some pockets of 'old school' mentality when it comes to mistrust in various areas (work hours, breaks, etc), but leadership is changing and erasing all of that. Previous leaders deserve credit for where we're at, but the new leaders will positively open new roads.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Challenging and Rewarding job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Stow, OH
    Former Employee - Store Manager in Stow, OH

    Pros

    Lots of perks, discounts, free products every month. Awesome benefits, vacation time, lots of incentive for everyone employed there. Communication was great! I always got timely info from the top people. Hard work was rewarded. Pay was decent. I was in management, learned a lot and enjoyed my job.

    Cons

    Hours were long. Was on salary so never got overtime pay. Felt like I was at work more than home. Upper Management showed some favoritism. Micro managing seemed to be the expectation at times and that was draining. Managers were required to work specific holidays. Turnover was high in many of the stores, Time off was hard to count on because of that and small staff requirements. A lot of pressure put on managers to do things a certain way.

    Advice to ManagementAdvice

    Allow overtime for your managers, a better system to help management work less. Time off around Christmas would be nice, ability to hire extra staff.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Phoenix, AZ
    Former Employee - Store Manager in Phoenix, AZ

    Pros

    Meeting new people, getting free products, bonuses

    Cons

    Somewhat dangerous, no security / cameras in the store, people are stealing a lot

    Advice to ManagementAdvice

    Store Managers should have more power in their positions and less hours to work

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    good company bad pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant Manager  in  Seaford, DE
    Current Employee - Assistant Manager in Seaford, DE

    Pros

    discounts, working with other people

    Cons

    manager is disrespectful, self absorbed

    Advice to ManagementAdvice

    hire better store managers

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  North St Paul, MN
    Current Employee - Sales Associate in North St Paul, MN

    Pros

    It was a lot of fun to interact with the customers. The discounts we received as an employee were good.

    Cons

    The area was horrible. A co-worker was literally jumped by teen girls that lived in the area. Also, when I went on medical leave, I felt like it was used against me.

    Advice to ManagementAdvice

    Allow employees to balance work and their personal life better. Also, be more fair about who is paid what and why.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Upper management couldn't care less about you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sally Beauty Supply Assistant Manager  in  Newark, DE
    Former Employee - Sally Beauty Supply Assistant Manager in Newark, DE

    Pros

    Made great friends with coworkers
    Free products every month
    Keeps you busy
    You get to know the frequent customers and become close with them

    Cons

    Minimum wage for a ton of work (you're basically running an entire store you will do EVERYTHING and sometimes alone)
    Takes forever to move up in the company (I was in "training" for assistant manager for a year before I quit)
    Store managers think they can do whatever they want and get away with it. They abuse their power
    20 -30 cent raise per year
    They only care about quotas not about you

    Advice to ManagementAdvice

    Pay attention to your store managers! My manager was a bully and harassed us and abused company time and policies and our district manager did nothing which resulted in every single employee at the Newark location quitting at the same time!! ABSURD!!
    They only care about numbers and sales not about employees well-being!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Nice people to work with. People are very professional. You learn a lot about the beauty business, which is interesting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The departments are tight-knit, which is nice. There are always opportunities to grow. It's fun to learn about all of the products Sally sells.

    Cons

    Very closed-minded about flex hours and work from home options. You must be in your chair 8 hours a day. Most people don't leave the building all day, they eat in the cafeteria or at their desks.

    Advice to ManagementAdvice

    Let women have some of the upper management jobs. It's a beauty company after all. But it's all men in charge.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    has some decent perks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    Pros

    Able to advance rather quickly due to the high turnover. Free products every month for all sales associates and a decent employee discount. Nice training program for hourly associates and depending on the store you work in, hours can be very flexible. Good insurance and generous vacation/sick time.

    Cons

    The hourly wage isn't that great. I started working as an hourly employee with a cosmetology license and was only making 50 cents more per hour than my high school drop-out coworkers. I advanced quickly and was store manager within a years time. I found it hard to keep decent employees due to the low wages and amount of hours I was allowed to give my staff, was constantly dealing with internal theft. Management salary is lower than average although managers can earn a pretty awesome vacation each year providing they meet their stores sales goals (not very hard). Quarterly bonus for management, again.. if you meet your stores sales goals. Insane amount of paperwork for store managers and unless you're extremely organized, you will start to sink quickly. If you're a store manager, it's extremely difficult to take more than a day or two of vacation. Unless you have an excellent and reliable staff, you have to arrange for another store manager or your district manager to fill in while you're gone and it's a royal pain.

    Advice to ManagementAdvice

    Allow managers to offer a higher base pay to skilled candidates! Every problem I ever had working for Sally Beauty was due to not being able to keep a competent staff.

    Recommends
    Neutral Outlook
    Approves of CEO

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