Sally Beauty

  www.sallybeautyholdings.com
  www.sallybeautyholdings.com

Sally Beauty Reviews

Updated November 17, 2014
Updated November 17, 2014
218 Reviews
2.5
218 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sally Beauty President, CEO, and Director Gary G. Winterhalter
Gary G. Winterhalter
72 Ratings

Review Highlights

Pros
  • Free products every month from different companies (in 48 reviews)

  • Due to my permanent exposure to clients I was able to strengthened my customer service and sales skills (in 8 reviews)


Cons
  • Upper management not in touch with store level clerks like they should be (in 20 reviews)

  • As a store manager you end up working 60 hrs which puts you below minimum wage (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sally Beauty

    Pros

    Awesome benefits, employee discount great work environment

    Cons

    Could be a better starting rate

    Advice to ManagementAdvice

    Increases the starting wage,

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Wouldn't work there again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Pleasant Grove, UT
    Former Employee - Sales Associate/Cashier in Pleasant Grove, UT

    I worked at Sally Beauty part-time (less than an year)

    Pros

    The discount is great. Its always fun to talk with the customers and be the first to see new product.

    Cons

    The management was pretty bad and would talk behind the workers backs a lot. The pay and hours were never really that great. Never got raises.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Not enough PAY!!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sally Beauty

    Pros

    Can be fun with the right manager, and staff

    Cons

    EXPECT WAY TOO MUCH FOR WHAT THEY PAY!! Ratios, Power lines , helping every person that walks thru the door, while doung shipment, which includes organizing boxes, putting things on shelves, labeling products, breaking down all boxes, hauling them to dumpster. And while doing so.. Waiting on customers as well. And NO HOLIDAY PAY, OR TIME AND A HALF FOR HOLIDAY'S!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Comfortable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sally Beauty full-time (more than 5 years)

    Pros

    Strong, Stable Company
    Great Employee Discount & Perks
    Leading Industry Beauty Company
    On-Site Restaurant at Corporate Office

    Cons

    Top Heavy
    Latest Technology Not Utilized Across the Entire Company
    Lack of Family Work-Life Balance & Flex-Time Programs
    Lack of Career Growth for Most Hourly Positions
    Tremendous Workload

    Advice to ManagementAdvice

    Offer more training at the department level to help ease inter-department communication. Communication within each department is great, but not within the entire company. Encourage career growth among veteran employees. Sally has some of the best and brightest employees. However, there is little incentive to stay the course with the company long-term due to lack of lateral or upward mobility.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Dead-end, classless, dirty, boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Franklin, MA
    Former Employee - Sales Associate in Franklin, MA

    I worked at Sally Beauty part-time (less than an year)

    Pros

    Low standards for customer service s
    and sales so you can't really mess up

    Cons

    Usually single-staffed so you're bored to death, the stores are actually dirty and rarely cleaned, demanding hours as they can't hire many employees, terrible pay

    Advice to ManagementAdvice

    Give up

    Disapproves of CEO
  7.  

    Sally

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Yukon, OK
    Current Employee - Retail Sales Associate in Yukon, OK

    I have been working at Sally Beauty full-time (more than an year)

    Pros

    Depending on the store manager they can be good at working around your schedule. Sundays are only open 11-6

    Cons

    Lots of time working alone including working truck days, there is no assistant manager position so you get trained to do work technically associated with management however you do not get paid as such.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Like working in a time capsule

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sally Beauty full-time

    Pros

    Nice corporate office and cafeteria

    Cons

    Out of touch with the times....Outdated technology. and business processes. They have a monthly production process mentality. Many things still done manually and they have all home grown systems. Their pay scale is not competitive with the D/FW market.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    One of the best companies to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Phoenix, AZ
    Current Employee - Assistant Store Manager in Phoenix, AZ

    I have been working at Sally Beauty full-time (more than 3 years)

    Pros

    They offer great incentives. They rarely start you out at minimum wage, of course that depends on experience. They give 6 month, then yearly evaluations.

    Cons

    You are required to maintain a certain sale standard per customer, which at times can be difficult. Small stores mean less employees so coverage can be difficult.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good Place to Start Out for QA Analysts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Analyst in Denton, TX
    Current Employee - QA Analyst in Denton, TX

    I have been working at Sally Beauty full-time (more than an year)

    Pros

    Fairly laid back atmosphere without losing sight of priority tasks.
    Benefits above average, including 401K, profit-sharing
    Work-Life balance is observed

    Cons

    Behind the curve on technology and the latest best-practices
    Not conducive to expediting career growth
    stuck in old-school ways regarding IT in general

    Advice to ManagementAdvice

    Be more realistic in setting better salaries for IT professionals and pay more with current markets.
    You tend to lowball salary offers and this filters out good talent from joinging.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Great job if you know beauty products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Minneapolis, MN
    Former Employee - Sales Associate in Minneapolis, MN

    I worked at Sally Beauty full-time (less than an year)

    Pros

    If you are a beauty fanatic like I am, Sally's is a great place to work. It was the only job I've ever had where I didn't dread going into work in the mornings. You must also love talking to people though, which I know is said to be a prerequisite for most retail jobs but it's very very important here. Most of the customers are repeat customers and salon owners or certified cosmetologists. If you don't know what you're talking about, they'll know and they won't feel comfortable returning to the store.

    I was hired just before the manager resigned, so I was trained on the register for about a day before I was thrust onto the sales floor. Our store was without a manager for over a month and there were only five employees, four of whom were part time (including myself). During this time, the DM was also on vacation. We managed to work together to effectively run the store without any issues, though we were all working nearly 40 hours a week. I would have continued working there except that the new manager had issues with my availability. In the future, I would love to work at Sally's again.

    Cons

    The pay is minimum wage unless you have a cosmetology license, and even then you're generally only paid 50 cents more than minimum wage. The opportunities for growth are great, but District Manager is basically top of the line and I wouldn't wish that job on anyone. High stress, abysmal work/life balance.

    Meeting monthly quotas can be difficult if you don't enjoy talking to people or talking about the products. Thankfully, this was not an issue for me.

    Also, because these stores are typically small they have a small staff. Coming into that environment can sometimes be stressful, especially when most of the employees are females and tend to be cliquey. Being personable will take you far.

    Advice to ManagementAdvice

    Acknowledge employees who have been working in your stores for long periods of time. Just like most retail, Sally's seems to have a lot of turn-over. Most employees stay for just a few months. When you have someone working in your stores who can do all of the operations the manager does, and has been working there for years, that calls for some recognition. A woman I worked with had held that job for more than three years and was making less than I made starting, and I had no prior retail experience. There is no excuse for that.

    Recommends
    Positive Outlook
    No opinion of CEO

Sally Beauty Photos

Sallys
The backroom was always kept as tidy as possible.

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