SalonCentric

  www.saloncentric.com
  www.saloncentric.com

SalonCentric Reviews

Updated November 1, 2014
Updated November 1, 2014
82 Reviews
2.0
82 Reviews
Rating Trends

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Bertrand Fontaine
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Review Highlights

Pros
  • Great employee discount on quality beauty products (in 11 reviews)

  • Great customers, Good beneifits and nice discount on products (in 7 reviews)


Cons
  • Upper management is a joke , have no idea what is really going on in the stores (in 19 reviews)

  • only hiring part time expecting full time effort (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great Place to Work!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Eau Claire, WI
    Current Employee - Store Manager in Eau Claire, WI

    I have been working at SalonCentric full-time (less than an year)

    Pros

    Amazing products at your finger tips. Help is just a call away. Team work is what we strive for here.

    Cons

    2 part time employees.

    Advice to ManagementAdvice

    Get us high speed internet

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It's ok but after a while it's like ok what's next

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SalonCentric

    Pros

    Holidays off and closing no later than 7

    Cons

    No room for growth within the company

    Advice to ManagementAdvice

    Take care of lower level
    Employees

  3. 4 people found this helpful  

    good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at SalonCentric full-time (more than 10 years)

    Pros

    The products are great, good employee discount. As a store manager got to travel to a lot of places I would not have been able to see. Great group of store managers.

    Cons

    Upper management has no idea what they are doing. Most not from beauty industry. Too much work too little staff at store level. Older managers pushed out. Pay really low for amount of work and expectations. only hiring part time expecting full time effort. A lot of wasted energy and time on merchandising monthly, which most stylist don't care about.

    Advice to ManagementAdvice

    stop micro managing , add some labor hours. hire more fulltime employees, they care more. stylist do not care or read
    90% of monthly merchandising.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SalonCentric part-time

    Pros

    as an employee you have a 40 percent discount.

    Cons

    They really don't care about employees. Will make you work more than 30 hours with no benefits.

    Advice to ManagementAdvice

    Take care of your employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Enforce rules and regulations, Protect persons and properties, Observe and report, Escort deposits to the bank.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer in Union, NJ
    Former Employee - Security Officer in Union, NJ

    I worked at SalonCentric full-time (less than an year)

    Pros

    To provide the best service to my company and customers, making the experience a pleasant and rewarding one

    Cons

    Every new day it was new challenge

    Recommends
  7. 3 people found this helpful  

    You're really a warehouse worker at SalonCentric

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at SalonCentric full-time (more than an year)

    Pros

    The 40 percent discount and I met some good people there.

    Cons

    Working here is not what you think. Expect it to be like working at Wal-Mart as a stocker. SalonCentric takes advantage of people who can’t find better opportunity. The pay is low. The training is nonexistent. You’re expected to meet outrageous deadlines or else. You get yelled at by customers because of stock levels being low but you have no control over them. Coverage is always low so if people don’t show up or decide to quit you’re screwed. And people are definitely not staying. I can count 10 people who’ve quit in 6 months.

    Smaller stores have one employee working all day on Saturdays without a lunch or a single 15 minute break. You are not allowed to close the store or sit down during your Saturday shift. If you’re at a high volume store with two people, good luck getting a break because you’ll probably be slammed the whole day.

    I always laughed at the 10 essential behaviors that upper management shoved down everyone’s throat. The real message was clear “do what I say, not as I do.” SalonCentric has too many chiefs and not enough Indians. You can’t ask questions because no one has the answer. At store level, contacts always changed and you’re rarely ever in the loop about those changes. They’ve also turned SSC and people at store level against each other.

    It was disgusting to hear this company talk about “going green.” This is the most wasteful corporation I’ve ever worked for.

    SalonCentric would talk about the big picture but they don’t even know what that is. They are so focused on visuals around the store, keeping staff busy and not enough with what kind of experience customers have when they walked out the door. Based on their actions or should I say inaction, employees and customers are obviously disposable to them.

    Advice to ManagementAdvice

    Listen and actually follow through with changes that customers and staff recommend.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Free stuff is cool...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Lake Forest, CA
    Former Employee - Sales Associate in Lake Forest, CA

    I worked at SalonCentric full-time (more than an year)

    Pros

    The employee discount is the best part about the job, and getting free products when new stuff comes out. I also liked my fellow sales associates (NOT the managers, however)

    Cons

    The sales associates are walked all over and the managers are worshiped. Every manager I had at my store (3 total) we're lazy, awful at their job, on a serious power trip and customers ALWAYS complained about their customer service and the way they were treated by the managers. I had multiple customers that told me they loved my service and that they called corporate to rave about me and complain about my manager and they would tell the customer "thank you so much we really appreciate it, we'll make sure we do something special for her and look into the issues with the manager." Of course, absolutely nothing happened.

    Advice to ManagementAdvice

    Hire better managers and listen to customer complaints, they happen for a reason.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Complete waste of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Boston, MA
    Former Employee - Sales Associate in Boston, MA

    I worked at SalonCentric part-time (more than an year)

    Pros

    The only pros of working there was the schedule. I could get off early and pick up my son from school and it worked out pretty great. The Store opened up at eight but I got there at seven thirty and I got off at three p.m. It was great. And the co-workers were great and the discount was nice also

    Cons

    The store manager was a complete idiot and only became a store manager because she worked there for four years and the other girl quit when she got another job and left the company. The girl was pregnant and was just completely unprofessional and just a complete loser. She needed to stop being so pretentious and started acting like a manager more. I stopped working there when I was in school and they wanted me to pick up more hours.

    Advice to ManagementAdvice

    Managers, stop focusing on your personal life and more on your professional life and stop jerking people around.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Frusturating...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Demand Planning Analyst in Largo, FL
    Current Employee - Demand Planning Analyst in Largo, FL

    I have been working at SalonCentric full-time

    Pros

    Entry level opportunity to do multi-million dollar buying for large distributor and retailer which is good resume builder

    Cons

    Terrible morale with tons of turnover. Policies seem to change weekly, you spend most of your time fixing and redoing things you did exactly like you were told the day before. Management takes no time or interest in understanding the challenges we face. You are constantly being questioned or told you're buying wrong, but never told what's right. People in better paying roles to support buying do as little as possible, but are favorites of management and not held accountable at all. You work hard but there are zero opportunities to move up, and the people that work hard just have more put on them while others coast by. The only promotions are for management which no one understands based on how terrible our department runs, meanwhile we get raises less than 1%.

    Advice to ManagementAdvice

    New upper management is a step in the right direction, I hope things are actually followed through with. Take time to actually find out what's going on in department and hold others accountable that are your favorites.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Overwhelming and Chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Demand Analyst in Largo, FL
    Former Employee - Demand Analyst in Largo, FL

    I worked at SalonCentric full-time (more than an year)

    Pros

    Discounts. But this is not really beneficial. I once compare the discounted prices of some items sold in the store with those on Amazon. Amazingly, not much difference! Not sure if there is anything else.

    Cons

    endless workload. Master database is a chaos. The way to deliver purchase is primitive.

    Advice to ManagementAdvice

    Find someone else who can run the company better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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