Salvation Army

  www.salvationarmyusa.org
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Salvation Army Reviews

Updated August 13, 2014
Updated August 13, 2014
291 Reviews

3.2
291 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Salvation Army Chairman National Advisory Board Rob Pace
Rob Pace
77 Ratings

Review Highlights

Pros
  • You work for an organization in the business of helping people (in 31 reviews)

  • Ability to work with, and also help others who happen to be less fortunate (in 17 reviews)


Cons
  • People have lost jobs over misunderstandings just because upper management would not investigate (in 14 reviews)

  • There is not much room for advancement and they need to pay more to their employees (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great overall experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse  in  Reno, NV
    Current Employee - Warehouse in Reno, NV

    Pros

    Friendly environment, learning experience, patient Superivisors

    Cons

    I had to learn patience with others and myself

    Recommends
  2.  

    Excellent place to work...Without a doubt this is the best job i've ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Youth Director  in  Minneapolis, MN
    Current Employee - Youth Director in Minneapolis, MN

    Pros

    Great people to work with. Flexible. Decent pay.

    Cons

    Paperwork takes too long.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    • Responsible for holiday seasons’ operations in term of Fund Raiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Holiday Seasons Fund Raiser  in  Wichita, KS
    Current Employee - Holiday Seasons Fund Raiser in Wichita, KS

    Pros

    The ability to meet new individuals for a common purpose concerning fundraising activities.

    Cons

    I enjoyed the workplace so I have no comments.

    Advice to ManagementAdvice

    N/A

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Doing what you can on a shoestring budget.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Working hard to make a difference in people's lives and in the communities. Praying for and with the people is a great example for all involved.

    Cons

    Stress levels are high for all employees, pay scale is low and benefits are miniscule.

    Advice to ManagementAdvice

    Focus more on the spiritual aspect and less on the government grants. Chasing both gives your management a mixed message.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Great experience for service-learning

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    -Able to assist others
    -Learn compassion
    -Learn how to work as a team member
    -Opportunities for project leadership
    -Make direct and indirect differences within a community
    -Learn about various needs within a community
    -Meet people who are dedicated to helping others
    -Meet people who care about you and want to see you succeed professionally and personally

    Cons

    -Some facilities may not have as up-to-date equipment or tools for daily operation as others

    Advice to ManagementAdvice

    -Some facilities may need more financial assistance with tools and equipment for daily operation

  7.  

    Very focused on mission but not on their employees

    • Comp & Benefits
    Former Employee - Angel Tree Coordinator
    Former Employee - Angel Tree Coordinator

    Pros

    Mission focused on helping others and fostering Christian values

    Cons

    Not current with trends and technology

  8.  

    Learned a lot during the year but not so good pay

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Working and providing for needy people is satisfying. You get to learn a lot about how a non profit organization works. Good experience overall. Great coworkers and boss.

    Cons

    Since it's a non profit, funding is very low; therefore pay is not good. Most of it's money comes from Kettle season and if they don't collect enough money for the upcoming year then they need to cut services. Management does need some tweaking.

    Advice to ManagementAdvice

    Management needs to be more present, organized, and get to know their workers more.

  9.  

    Great experience for newcomers to the field of social services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager  in  Atlanta, GA
    Current Employee - Case Manager in Atlanta, GA

    Pros

    The best reason to work at Salvation Army is that the workload will help you learn to work efficiently in a fast pace environment.

    Cons

    Salvation Army sort of have a little clique internally and if you are not apart of the clique you may feel left out or treated differently.

    Advice to ManagementAdvice

    If the Salvation Army wants to keep the reputation for helping people they may want to began working closely with management team in every division "including red shield" to train and manager the protocol which is being used to manage their own people.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    love-hate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Camp Wrangler
    Current Employee - Camp Wrangler

    Pros

    Get to work with horses
    Hopefully make a positive impact on the campers

    Cons

    Pay starts out low for the work required. Partly due to those at DHQ not having an understanding of agricultural work.
    Minimal pay raises, even with excellent performance evaluations.
    Upper management doesn't not have an understanding of the work that goes into the departments they are responsible for and get upset when things aren't able to go their way.
    Highly qualified employees are not valued for what they bring to the table.
    As far as they Army, especially the officers, seem to be convinced the world revolves around them.
    When a serious personal matter came up, DHQ human resources never called or asked me personally about the matter. They would only go through the 3 levels of supervisors above me. If they wanted the quickest and easiest way to find out about the situation it would make sense to go to the source and not go through multiple other levels and get delayed responses due to the many people it had to go through to get to me. When i couldn't provide them with information I was placed on unpaid suspension. The attorney general then sent me a letter, after I had requested the information the Army wanted, saying that the Army was not entitled to, or allowed to receive. So i was suspended for not giving them info that the state says cannot be released to them....

    Advice to ManagementAdvice

    Value the skills of highly qualified employees if you want them to remain in your programs providing great work at what they do.
    Be willing to listen to and act upon suggestions and concerns the employees and supervisors that you hire bring to you. You don't deal with our type of work, so you have to come to us to actually understand what it takes and what is possible.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    helping

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teacher  in  Toledo, OH
    Former Employee - Teacher in Toledo, OH

    Pros

    I enjoyed being in a position where I could help people. I worked with teens and their families to help the teenagers make life changes.

    Cons

    There were a lot of backhanded things going on there. Several people in supervisor positions had issues with honesty which reflects bad on the company.

    Advice to ManagementAdvice

    Work on being honest and truthful. It will make you and the employees happier.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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