Salvation Army

  www.salvationarmyusa.org
  www.salvationarmyusa.org

Salvation Army Reviews

Updated December 20, 2014
Updated December 20, 2014
353 Reviews
3.0
353 Reviews
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Approve of CEO
Salvation Army Chairman National Advisory Board Rob Pace
Rob Pace
96 Ratings

Review Highlights

Pros
  • You work for an organization in the business of helping people (in 35 reviews)

  • Mission focused on helping others and fostering Christian values (in 20 reviews)


Cons
  • People have lost jobs over misunderstandings just because upper management would not investigate (in 16 reviews)

  • Culture: identity crisis between being a church and a non-profit (in 15 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    People helping people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resident Manager in Hartford, CT
    Former Employee - Resident Manager in Hartford, CT

    I worked at Salvation Army full-time (less than an year)

    Pros

    The Salvation Army is a great asset for the public,they save peoples lives, they give people hope, and a second chance at living a clean and sober life.

    Cons

    There aren't any cons as far as I'm concerned. The Salvation Army does so much for the world, how can there be any cons with that

    Advice to ManagementAdvice

    Keep up the awesome work that you all do and God Bless

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Fun work for the summer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Day Camp Teacher in Oakland, CA
    Former Employee - Summer Day Camp Teacher in Oakland, CA

    I worked at Salvation Army part-time (less than an year)

    Pros

    The corp major and staff are really friendly. They really just want you to succeed and have fun along the way. Sometimes it felt like I wasn't even doing a job, and merely just working with friends.

    Cons

    Salvation Army is a religious organization. Their day camp is also geared toward biblical education. If you are not religious or have no knowledge of the bible, you might have a hard time assimilating into the work place.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Needs A LOT of work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in Warren, MI
    Former Employee - Key Holder in Warren, MI

    I worked at Salvation Army

    Pros

    if your working as part of management:
    - freedom to walk the store
    - employee discount
    -reduced uniform costs
    -insurance
    -paid holidays

    Cons

    -DRAMA!!!!!
    -POOR Management training
    -Management considers yelling with an attitude as part of "managing"
    - No security cameras

    Advice to ManagementAdvice

    Don't take 3 months to train your employees. Make sure ALL employees are aware of their job description BEFORE being hired. Lose the attitude! Treat Key Holders the same as the rest of management

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    It's a great way to really help people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Salvation Army full-time (more than an year)

    Pros

    You can see first-hand the benefit of the work you do because you often work directly with the communities you are helping. The benefits aren't bad. They are generous with vacation and sick time.

    Cons

    The pay isn't that great.

    Advice to ManagementAdvice

    It would be great to provide ways for upward mobility in the organization for employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    The most fun I've ever had, but the most overworked I've ever been.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Salvation Army full-time (more than an year)

    Pros

    Working at one of their summer camps as a full-time counselor for 2 years was pretty rewarding. Seeing kids' lives change, knowing you're helping them grow, planning a lot of fun events to make them laugh, working with people from different parts of the world (our camp participated in Camp America which brought people from Europe and Asia to the staff.) I felt welcome (at least at first) even though I wasn't a Soldier or a part of their church.

    Cons

    With the exception of camp directors and permanent staff, I think everyone during summer camp season was underpaid. Especially the people who worked with kids directly. I was essentially paid $4/hour for 14 to 16 hour days and sometimes we worked 8 or 9 days straight like that before we had a day off. Also, the longer I worked for this particular camp, the more I felt isolated from my coworkers and bosses for not being a part of the Salvation Army's churches (or "corps" as they're called). Eventually it seemed like every non-Soldier/non-corps-attending person that worked there, including my self, was phased out of the staff and replaced with someone more loyal to the "brand." Even though we did really great work and still cared about ministering to the kids and all. I understand that the Army is a religious organization first, but I wish that I could've continued working for them and moved up in their organization without having to change my denomination in order to do so.

    Advice to ManagementAdvice

    Maybe it was just the particular location where I worked, but take less focus off of hiring Army-only/Christian-only people to work for you. You are a great organization and you are shutting out decent people who may still uphold your company's values and morals even though they don't exactly align with your religion or God. Also, at least pay your workers minimum wage per hour.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Overall, my experience here has been wonderful because of the employees creating and maintaining a family atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Augusta, GA
    Current Employee - Anonymous Employee in Augusta, GA

    I have been working at Salvation Army full-time (more than 3 years)

    Pros

    In the Augusta, GA Kroc Center, a family atmosphere exists, and teamwork. No raises have been awarded in 3 years. The compensation is at the lower range for all positions.

    Cons

    Promotions are awarded to those who are well liked in the company. No matter how much education you have, it is very hard to get promoted.

    Advice to ManagementAdvice

    Utilize the talent that exists in house before you seek talent elsewhere.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Poor Business Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer in Kapolei, HI
    Former Employee - Personal Trainer in Kapolei, HI

    I worked at Salvation Army part-time (less than an year)

    Pros

    Clean environment to work. Church functions and swim areas are very enjoyable.

    Cons

    For the personal training staff, the management is horrendous. It is run by people who do not know how to improve getting more clients and the trainers do not get paid well at all. I received 10% of what the clients pay so my time was wasted. Left this scam organization. They take the clients' money and pay you scraps.

    Advice to ManagementAdvice

    Hire a manager who knows how to manage each section correctly. Pay the trainers what they deserve. If you are a "Christian organization" then treat the stakeholders (your employees) with respect. The clients see the poor treatment.

    Doesn't Recommend
    Neutral Outlook
  9.  

    The Salvation Army Clerical Receptionist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Salvation Army

    Pros

    Steady shift with weekends off.
    Good benefits and pay.

    Cons

    The hardships your clients go threw

    Advice to ManagementAdvice

    No complaints

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Faith based Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Coordinator in Spokane, WA
    Former Employee - Service Coordinator in Spokane, WA

    I worked at Salvation Army full-time (more than an year)

    Pros

    Helping people. No matter the cost.

    Cons

    No unemployment benefits, since they are techniaclly a church.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Definitely could "do more good"!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Salvation Army full-time (more than an year)

    Pros

    Salvation Army is a large organization with ties to many communities and resources within those communities. There are many people associated with this organization who are dedicated to helping those in need and truly have genuine hearts for the work that they do. Countless people are helped through the programs and services offered lending credibility to their mission to help those in need.

    Cons

    Employees as well as volunteers are often disgruntled with the overwhelming workload and lack of support from the highest chains of command. Some staff members in upper management and officers come off as rude, unappreciative of the hard work and talent within the organization, and unyielding where ineffective policies, procedures or protocols are concerned. Favoritism and nepotism are also blatant, unfortunate downsides. And finally, opportunities for advancement are possible, but largely dependent upon who you take sides with in the organization, and less reliant upon skills and ability.

    Advice to ManagementAdvice

    You should really focus on recruiting and retaining great talent, weed out the staff members and officers who do not have the necessary skills and leadership qualities sufficient for the offices they hold, and improve ineffective policies, procedures and protocols. You should also incorporate the feedback of your volunteers and staff members in the lower tiers of the organization, as well as those you engage in the community, for suggestions on how to improve the aforementioned.

    Doesn't Recommend
    No opinion of CEO

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