Salvation Army

  www.salvationarmyusa.org
  www.salvationarmyusa.org

Salvation Army Reviews

Updated October 13, 2014
Updated October 13, 2014
323 Reviews
3.1
323 Reviews
Rating Trends

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Approve of CEO
Salvation Army Chairman National Advisory Board Rob Pace
Rob Pace
87 Ratings

Review Highlights

Pros
  • You work for an organization in the business of helping people (in 35 reviews)

  • Mission focused on helping others and fostering Christian values (in 20 reviews)


Cons
  • People have lost jobs over misunderstandings just because upper management would not investigate (in 15 reviews)

  • Always limited on money and expenses (it is a non profit charity) (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Doing what you can on a shoestring budget.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Salvation Army (more than 8 years)

    Pros

    Working hard to make a difference in people's lives and in the communities. Praying for and with the people is a great example for all involved.

    Cons

    Stress levels are high for all employees, pay scale is low and benefits are miniscule.

    Advice to ManagementAdvice

    Focus more on the spiritual aspect and less on the government grants. Chasing both gives your management a mixed message.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Great experience for service-learning

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Salvation Army

    Pros

    -Able to assist others
    -Learn compassion
    -Learn how to work as a team member
    -Opportunities for project leadership
    -Make direct and indirect differences within a community
    -Learn about various needs within a community
    -Meet people who are dedicated to helping others
    -Meet people who care about you and want to see you succeed professionally and personally

    Cons

    -Some facilities may not have as up-to-date equipment or tools for daily operation as others

    Advice to ManagementAdvice

    -Some facilities may need more financial assistance with tools and equipment for daily operation

  3.  

    Record Management and Compliance for multiple corporations in multiple states

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salvation Army full-time (more than 5 years)

    Pros

    Currently atmosphere is not the environment I need to thrive. I desire a a friendly hardworking and ethical atmosphere among team players where we can help business grow and be recognized for the value and positive attitude we bring to the company. Currently disparity in work place with workload, salaries and productivity is extremely unbalanced.

    Cons

    Although the time-off is abundant, and the christian environment is pleasant, there is a wide disparity in the workplace in workload and recognition of contributions. Multiple management changes have caused lack of leadership and interelations between management and administrative staff. Training is not encouraged.

    Advice to ManagementAdvice

    More attention to individual contributions of employees would be a great benefit to the overall business productivity. A periodic audit or close monitoring of each contributor's effectiveness in the department could bring very positive results. In order to help those in need and those that are hungry a closer look at the effectiveness of each individual contributor would result in feeding more and assisting more of those that are less privileged.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Learned a lot during the year but not so good pay

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salvation Army

    Pros

    Working and providing for needy people is satisfying. You get to learn a lot about how a non profit organization works. Good experience overall. Great coworkers and boss.

    Cons

    Since it's a non profit, funding is very low; therefore pay is not good. Most of it's money comes from Kettle season and if they don't collect enough money for the upcoming year then they need to cut services. Management does need some tweaking.

    Advice to ManagementAdvice

    Management needs to be more present, organized, and get to know their workers more.

  6.  

    Great experience for newcomers to the field of social services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager in Atlanta, GA
    Current Employee - Case Manager in Atlanta, GA

    I have been working at Salvation Army full-time (more than 8 years)

    Pros

    The best reason to work at Salvation Army is that the workload will help you learn to work efficiently in a fast pace environment.

    Cons

    Salvation Army sort of have a little clique internally and if you are not apart of the clique you may feel left out or treated differently.

    Advice to ManagementAdvice

    If the Salvation Army wants to keep the reputation for helping people they may want to began working closely with management team in every division "including red shield" to train and manager the protocol which is being used to manage their own people.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Very focused on mission but not on their employees

    • Comp & Benefits
    Former Employee - Angel Tree Coordinator
    Former Employee - Angel Tree Coordinator

    I worked at Salvation Army as a contractor (less than an year)

    Pros

    Mission focused on helping others and fostering Christian values

    Cons

    Not current with trends and technology

  8.  

    helping

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teacher in Toledo, OH
    Former Employee - Teacher in Toledo, OH

    I worked at Salvation Army part-time (more than an year)

    Pros

    I enjoyed being in a position where I could help people. I worked with teens and their families to help the teenagers make life changes.

    Cons

    There were a lot of backhanded things going on there. Several people in supervisor positions had issues with honesty which reflects bad on the company.

    Advice to ManagementAdvice

    Work on being honest and truthful. It will make you and the employees happier.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Bell Ringer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bell Ringer in Coeur d'Alene, ID
    Former Employee - Bell Ringer in Coeur d'Alene, ID

    I worked at Salvation Army part-time (less than an year)

    Pros

    Work in fresh air, meet good people Helped for a great cause They do a lot in this community. They have a community center with health club, coffee shop, church services.

    Cons

    Sometimes weather can be bad.

    Advice to ManagementAdvice

    Management did good job

    Recommends
  10. 1 person found this helpful  

    Professional employees are not valued. Only used to fix errors/ mistakes and or protect Officers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Salvation Army full-time (more than 5 years)

    Pros

    The mission and helping others.

    Cons

    Accountability is different depending on who you are and who you know. If you are affiliated with the Church or if your family is, you are treated with a much higher level of respect.

    Advice to ManagementAdvice

    Respect your professional employees who may not have dedicated their life to your church but have dedicated their life to service others.

    Doesn't Recommend
    Neutral Outlook
  11. 1 person found this helpful  

    Doing the most good...for themselves.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Linens and Accessories in Clarkston, MI
    Former Employee - Linens and Accessories in Clarkston, MI

    I worked at Salvation Army part-time (more than 3 years)

    Pros

    If you purchase items, they can be written off as a donation (back to company) on income tax at years end.

    Cons

    Pension, after five years, but this company will fire you or drive you to quit a month before that anniversary. Store Supervisor hired a former prison guard who treats employees like inmates, perhaps the inmates were treated better.
    I was terminated 31 days before my 5 year anniversary. No hard working, value-added, loyal, healthy employee deserves that.

    Advice to ManagementAdvice

    Take some training in people skills. Reward hard working employees by simply being fair. Quit pricing items high, customers are very informed and do not want to be taken advantage of used merchandise. It all comes down to money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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