Salvation Army

  www.salvationarmyusa.org
  www.salvationarmyusa.org

Salvation Army Reviews

Updated November 25, 2014
Updated November 25, 2014
345 Reviews
3.0
345 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Salvation Army Chairman National Advisory Board Rob Pace
Rob Pace
93 Ratings

Review Highlights

Pros
  • You work for an organization in the business of helping people (in 35 reviews)

  • Mission focused on helping others and fostering Christian values (in 20 reviews)


Cons
  • People have lost jobs over misunderstandings just because upper management would not investigate (in 16 reviews)

  • Culture: identity crisis between being a church and a non-profit (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Southgate, MI
    Former Employee - Sales Associate in Southgate, MI

    I worked at Salvation Army part-time (more than an year)

    Pros

    flexible scheduling
    finding cool stuff
    employee discount
    flexible scheduling
    thats all

    Cons

    very dirty store
    processes way to many pieces of clothing
    working on sunday isn't christian the store should be closed for church!
    way too much work load and constantly being called away to go to the jewlery counter or go to the bank
    No real holiday pay
    No overtime
    low wage for dirty tasks

    Advice to ManagementAdvice

    revise your planogram and coloring chart

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Challenging, but great opportunity for a recent college grad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Central Services in Greensboro, NC
    Former Employee - Director of Central Services in Greensboro, NC

    I worked at Salvation Army full-time (less than an year)

    Pros

    Caring co-workers, great way to build experience across the board, networking opportunities, growth potential if willing to relocate

    Cons

    Long hours, low pay, growth potential within the organization may be minimal

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lifeguard in Dorchester, MA
    Current Employee - Lifeguard in Dorchester, MA

    I have been working at Salvation Army part-time (more than an year)

    Pros

    free membership
    good work environment
    nice installations
    no need to be certified, they train you

    Cons

    you dont get any benefits
    the pay rate is 9.5, which is the lowest for this position
    management is terrible, so you never know if you are getting a rise or no.

    Advice to ManagementAdvice

    if people are not happy with their salary, you can not request perfection. The aquatics department is the reason the Kroc center is getting more and more members but you still paying them 9.50/hour. You promise a rise but you did not keep your word. you need to start working on how a business need to be managed.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Good starting point.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Clerk in Dayton, OH
    Former Employee - Store Clerk in Dayton, OH

    I worked at Salvation Army full-time (more than an year)

    Pros

    The people are great to work with. Good job training. Great starting point to learn cashier, customer service, janitorial skills, retail training.

    Cons

    Pay is not that high and promotion is slow. Get the training volunteer and move on after about a year.

    Advice to ManagementAdvice

    Treat people with respect and offer higher pay and better raises.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    No room for upward mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Salvation Army full-time (more than 5 years)

    Pros

    Helping people in crisis, giving back to the community.

    Cons

    Favoritism, most officers have family members in positions even if they don't qualify for the position. Low wages, "Good ole Boys" tradition. I attended a program and one of the officers was in a picture with a confederate flag, during the presentation he said "yeas that was a confederate flag to the audience and said, Oh Boo Hoo" as if to say it was no big deal. The company wastes money on travel for officers, parties and meetings a LOT of money. Most of the managers are not trained in HR practices and do not treat everyone fairly according to the law.

    Advice to ManagementAdvice

    Focus more on people and not so much on money. Become more sensitive to cultural differences of all your employees. Stop wasting money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Not worth it unless you are desperate for a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in Detroit, MI
    Former Employee - Key Holder in Detroit, MI

    I worked at Salvation Army full-time (more than an year)

    Pros

    They will hire just about anyone, you get to meet some really great people

    Cons

    Minimum wage for most, management is all about getting their numbers (they get bonuses) workers get the wrath of management if "they" don't get their bonus. Upper management is unapproachable to the point you can not speak a word to them regarding any issues. Too eager to write up workers for ANYTHING, key holders expected to do the work of management but only make a dollar more than minimum wage. You can be transferred at any time but not compensated for additional travel time. Dock workers are treated as slaves. Favoritism for those employees that kiss managements behinds, most supervisors are women so if you are a man and can flirt you will go far.

    Advice to ManagementAdvice

    Remember if it wasn't for the donations and workers ( not paid management) your organization would not exist! Get rid of the bad and learn to appreciate the good that keeps you in business.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Dock worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dock Worker in Taylor, MI
    Former Employee - Dock Worker in Taylor, MI

    I worked at Salvation Army full-time (more than an year)

    Pros

    Awsome coworkers, get to talk to a lot of different people while taking donations

    Cons

    Bad management and the dock work got too dangerous for minimum wafe

    Advice to ManagementAdvice

    Raise pay for dock workers, they bust their butts not than floor associates and have risk of hurting themselves for the same pay as someone hanging clothes

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    I have been working at Salvation Army

    Pros

    Very clean and friendly work place can use a janitor thoug

    Cons

    Clean the floors its dirty

  10.  

    Exotic work environment but also unreliable management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production in Brainerd, MN
    Former Employee - Production in Brainerd, MN

    I worked at Salvation Army part-time (more than 5 years)

    Pros

    Biggest pro is being able to meet and help a wide variety of people and making you feel like your able to make personal and communal impact. Also the types of merchandise you can come across is really fun. Also it can make you feel like you apart of a family which can make your experience more satisfying . Benefits are also nice, your able to collect sick, personal and vacation time.

    Cons

    There are to many channels and management heads that can really interfere with doing the best work you possible can and it can also make your working environment hard when your unable to complete a task because you have not heard a yes or no for a higher up. Also working at there store locations are at the bottom of there priority list because they have social services that they offer can make you feel like the need to better the community isn't at the top of there list which is there goal.

    Advice to ManagementAdvice

    When working to better the community which is the goal of this business then personal input from staff and customers would highly benefit the entire business. Also setting up back-up plans and procedures for when there is an influx of merchandise would really benefit staff and makes for a way less stressful working day.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    my experinece was good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeping in Charlotte, NC
    Current Employee - Housekeeping in Charlotte, NC

    I have been working at Salvation Army as an intern (less than an year)

    Pros

    people and frendly areas and clean

    Cons

    none that i can think of

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    No opinion of CEO

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