Salvation Army

  www.salvationarmyusa.org
  www.salvationarmyusa.org

Salvation Army Reviews

Updated December 12, 2014
Updated December 12, 2014
351 Reviews
3.0
351 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Salvation Army Chairman National Advisory Board Rob Pace
Rob Pace
96 Ratings

Review Highlights

Pros
  • You work for an organization in the business of helping people (in 35 reviews)

  • Mission focused on helping others and fostering Christian values (in 20 reviews)


Cons
  • People have lost jobs over misunderstandings just because upper management would not investigate (in 16 reviews)

  • Culture: identity crisis between being a church and a non-profit (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good starting point.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Clerk in Dayton, OH
    Former Employee - Store Clerk in Dayton, OH

    I worked at Salvation Army full-time (more than an year)

    Pros

    The people are great to work with. Good job training. Great starting point to learn cashier, customer service, janitorial skills, retail training.

    Cons

    Pay is not that high and promotion is slow. Get the training volunteer and move on after about a year.

    Advice to ManagementAdvice

    Treat people with respect and offer higher pay and better raises.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lifeguard in Dorchester, MA
    Current Employee - Lifeguard in Dorchester, MA

    I have been working at Salvation Army part-time (more than an year)

    Pros

    free membership
    good work environment
    nice installations
    no need to be certified, they train you

    Cons

    you dont get any benefits
    the pay rate is 9.5, which is the lowest for this position
    management is terrible, so you never know if you are getting a rise or no.

    Advice to ManagementAdvice

    if people are not happy with their salary, you can not request perfection. The aquatics department is the reason the Kroc center is getting more and more members but you still paying them 9.50/hour. You promise a rise but you did not keep your word. you need to start working on how a business need to be managed.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Not worth it unless you are desperate for a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in Detroit, MI
    Former Employee - Key Holder in Detroit, MI

    I worked at Salvation Army full-time (more than an year)

    Pros

    They will hire just about anyone, you get to meet some really great people

    Cons

    Minimum wage for most, management is all about getting their numbers (they get bonuses) workers get the wrath of management if "they" don't get their bonus. Upper management is unapproachable to the point you can not speak a word to them regarding any issues. Too eager to write up workers for ANYTHING, key holders expected to do the work of management but only make a dollar more than minimum wage. You can be transferred at any time but not compensated for additional travel time. Dock workers are treated as slaves. Favoritism for those employees that kiss managements behinds, most supervisors are women so if you are a man and can flirt you will go far.

    Advice to ManagementAdvice

    Remember if it wasn't for the donations and workers ( not paid management) your organization would not exist! Get rid of the bad and learn to appreciate the good that keeps you in business.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Very good company to work for, they are very attentive to their employees, making sure they are safe and secure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bell Ringer in Cumberland, MD
    Former Employee - Bell Ringer in Cumberland, MD

    I worked at Salvation Army part-time (more than 3 years)

    Pros

    Get lots of hours, care for their employees, transportation to and from job sites.

    Cons

    Standing out in cold for long hours

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Had some good points

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Salvation Army part-time (more than 3 years)

    Pros

    It's a Christian church organization that does some social service work, so most of the time you are helping people who need it, so that is rewarding.
    Vacation days and sick days if you use them they are nice to have .

    Cons

    Minimum pay scale, no raises in 3 years for anyone. No unemployment insurance. You are working with and around ,homeless, alcoholic/ drug addicted, unemployed, and desperate people. While it can be rewarding, it can also have some seriously scary times.
    Most are grateful for help, others who you can't help due to lack of funds or they don't qualify are not happy campers and will let you know it .

    Advice to ManagementAdvice

    I know you are not required to pay into unemployment because you are a church ,but it would seem the Christian thing to do is to not let the people you let go end up being the people you see needing help with rent and food.
    If your objective is to help people don't be the one causing more of the problem.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Helping the ones that was in need.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salvation Army

    Pros

    if you love to help out people this is it

    Cons

    you woke in the cold and its a all day job from 8-8

  8.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Salvation Army part-time (more than an year)

    Pros

    had very outgoing coworkers there

    Cons

    management is not the best people

    Doesn't Recommend
  9.  

    Fulfilling job at The Kroc

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Graphic Designer in San Diego, CA
    Current Employee - Senior Graphic Designer in San Diego, CA

    I have been working at Salvation Army full-time (more than 3 years)

    Pros

    Fast paced environment. Working in a non profit, helping children adds to the satisfaction of your job.

    Cons

    Challenging culture, needs a better employee training program

    Advice to ManagementAdvice

    Create industry standard titles

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    Terrible place to work, treated terrible even though I made them a lot of money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Iowa City, IA
    Current Employee - Store Manager in Iowa City, IA

    I have been working at Salvation Army full-time (less than an year)

    Pros

    Nothing, they treat you terrible even though I increased sales by 102K in less then 8 months with half the staff.

    Cons

    Forced to work overtime without pay, or threaten your job. Promise raises that don't happen. Every time I surpassed the monthly goal, they increased it so they didn't have to pay bonus

    Advice to ManagementAdvice

    Take care of your great employees, follow through with promises, and listen to managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Salvation Army Thrift Store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Clerk
    Former Employee - Stock Clerk

    I worked at Salvation Army part-time (less than an year)

    Pros

    Very easy job. Simply move inventory to and from shelves or on an off trucks. Occasionally clean the store.

    Cons

    Appears to go through employees very quickly. Everyone who was working when I was hired was replaced by the time I was let go which was about one month. Had a few managers who did not communicate very well.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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