Salvation Army

www.salvationarmyusa.org

Salvation Army Reviews

Updated January 29, 2015
Updated January 29, 2015
373 Reviews
3.1
373 Reviews
Rating Trends

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Approve of CEO
Salvation Army Chairman National Advisory Board Rob Pace
Rob Pace
104 Ratings

Review Highlights

Pros
  • You work for an organization in the business of helping people (in 35 reviews)

  • Mission focused on helping others and fostering Christian values (in 20 reviews)


Cons
  • People have lost jobs over misunderstandings just because upper management would not investigate (in 16 reviews)

  • Culture: identity crisis between being a church and a non-profit (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    If in the right position at a Headquarters, it can be quite fulfilling. But layoff/transfers can come with no notice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Long Beach, CA
    Current Employee - Administrative Assistant in Long Beach, CA

    I have been working at Salvation Army full-time (more than 8 years)

    Pros

    The feeling of giving back in some way, friendly co-workers.

    Cons

    Years with no raise, or minimal 2%. Heavy workload (doing the work of 2). HR Dept doesn't feel like it exists after hired, as their not approachable or very communicating. Medical benefits package isn't very good.

    Advice to ManagementAdvice

    Take care to support employees health and wellness, they'll serve you better in the end. Pay employees what the industry shows comparable for those positions or you'll keep losing good, hard working, dedicated, knowledgeable people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Religious Charity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salvation Army full-time (more than 8 years)

    Pros

    Gives help to people in need.

    Cons

    Should provide training for managers.

  3.  

    Treat people better, higher ups should be taught some manners. long hours and awful salary... just keep away from sall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Coordinator in New York, NY
    Current Employee - Shift Coordinator in New York, NY

    I have been working at Salvation Army full-time (more than a year)

    Pros

    Helping the community, its a double head sword though

    Cons

    Admin treats staff horrible... no motivation from higher ups

    Advice to ManagementAdvice

    Better people skills

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Overall people will be people

    • Comp & Benefits
    • Work/Life Balance
    Current Employee - Case Aide in Dallas, TX
    Current Employee - Case Aide in Dallas, TX

    I have been working at Salvation Army full-time (more than a year)

    Pros

    The feeling of you are making a difference in someone else life is what you will get out of this job.

    Cons

    The pay isn't what i would like for it to be, but it does keep me above water some days.

    Recommends
    Neutral Outlook
  6.  

    Horrible company

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salvation Army as an intern

    Pros

    Great help for some families. Dedicated staff who works really hard in the community.

    Cons

    The people who are the Salvationist are not honest. Staff is underpaid and not respected. They pretend to be poor. Company does not help employees, focus is only geared towards their officers. Their officers receives all the perks. Staff does not receive adequate training and not appreciated.

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    Terrible place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Sorter in Portland, OR
    Former Employee - Warehouse Sorter in Portland, OR

    I worked at Salvation Army full-time (more than a year)

    Pros

    There is nothing good about working here

    Cons

    Your always wrongs no matter what

    Advice to ManagementAdvice

    Sucks

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Shocked to find it's a cult! Treats all employees & "beneficiaries" like sub-human.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager In Training in Kansas City, MO
    Current Employee - Manager In Training in Kansas City, MO

    I have been working at Salvation Army full-time (less than a year)

    Pros

    The customers at the thrift shop can be great.

    Cons

    As a manager in training, I have had a brief bird's eye view into what it's all about. Two thigs bother me most. First, none of the clothes are washed, including underwear. That's gross!
    Mostly, they have a program that is supposed to help addicts, and people with other issues at these centers called A.R.C.s. The first thing that they do is have them get on foodstamps, then have them sign them over to them. As a manager, you are told never to be extend them more than "common courtesy", and in this organization that means they want them talked down to. They do not pay these people either. They aren't even supposed to be in the front of the store. They are kept in the back like a dirty little secret. Long and short, they have their lives in their hands, and they play God with it.
    I cannot wait to find another job. This one is too sad. It's a money making machine off of free labor and underpaid employees.

    Advice to ManagementAdvice

    Why not actually show some compassion? How can these people re-enter society when they are treated so low? All it does is demolish their sense of pride, and accomplishment. You would keep a lot more people, if only you showed a shred of kindness.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Very good company to work for, they are very attentive to their employees, making sure they are safe and secure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bell Ringer in Cumberland, MD
    Former Employee - Bell Ringer in Cumberland, MD

    I worked at Salvation Army part-time (more than 3 years)

    Pros

    Get lots of hours, care for their employees, transportation to and from job sites.

    Cons

    Standing out in cold for long hours

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Had some good points

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Salvation Army part-time (more than 3 years)

    Pros

    It's a Christian church organization that does some social service work, so most of the time you are helping people who need it, so that is rewarding.
    Vacation days and sick days if you use them they are nice to have .

    Cons

    Minimum pay scale, no raises in 3 years for anyone. No unemployment insurance. You are working with and around ,homeless, alcoholic/ drug addicted, unemployed, and desperate people. While it can be rewarding, it can also have some seriously scary times.
    Most are grateful for help, others who you can't help due to lack of funds or they don't qualify are not happy campers and will let you know it .

    Advice to ManagementAdvice

    I know you are not required to pay into unemployment because you are a church ,but it would seem the Christian thing to do is to not let the people you let go end up being the people you see needing help with rent and food.
    If your objective is to help people don't be the one causing more of the problem.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    God Forbid You're a Woman: No Paycheck for Married Female Officers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Everything in Fresno, CA
    Current Employee - Everything in Fresno, CA

    I have been working at Salvation Army as a contractor (more than 10 years)

    Pros

    good charity work, nice people for the most part, good outreach programs depending what city you are at

    Cons

    leadership: changes constantly, difference of vision from prior leadership, not all leadership come with knowledge & experience
    Salary/Wages: do expect to get paid what you believe you are worth, your salary will be based on the budget of the location you work at unless you work for Headquarters
    Culture: identity crisis between being a church and a non-profit
    Being a Female Officer: No paycheck if you are a female spouse officer (paycheck goes in your husband's name & wife works for free and mandated to lead alongside her husband)

    Advice to ManagementAdvice

    I've seen the female officers who are married work very hard yet they are unappreciated, devalued, and do not receive pay. I speak on behalf of these women because they will be damned if they were to speak up. If The Salvation Army was a law abiding organization, why are they exempt from paying the female officers that they oblige to perform duties, have ranks, be accountable for job responsibilities, and be at meetings? The Salvation Army needs to change the CULTURE of NOT PAYING WOMEN married officers. Stop hiding behind religious rights. Otherwise, just hire whichever spouse you want, and allow the non-officer spouse to have a career that will financially sustain that family.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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