Sam Ash Music Reviews

Updated August 31, 2015
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2.5
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Richard Ash
28 Ratings

56 Employee Reviews

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  1. General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Los Angeles, CA
    Former Employee - General Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent career with supportive executive staff. Opportunity to develop people and work closely with customers and communities. If you are an individual with drive and a vision of how to run a business, this is a company that encourages manager driven ideas and will let you shine.

    Cons

    Communication channels between stores and central office can improve. Last minute ad changes make it difficult to keep the retail floor set at its best.

    Advice to Management

    Improve communications and lead time to stores consistently to ensure best in class performance is possible everytime at the store level. Invest in TIM analysis to improve day to day store performance. It is critical as the company progresses that in store execution od plans can in fact happen by existing staff.


  2. Corporate Office Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sam Ash Music full-time

    Pros

    Applicable to Corporate Office: Relaxed atmosphere. Casual dress code. Add 1 star to almost any rating if you happen to be a musician.

    Cons

    Applicable to Corporate Office: Complete lack of communication and synergy. Nothing in the way of team building or positive reinforcement. It's nearly impossible to gauge or understand your current standing and value at the company. Nothing resembling an official review process.

    Advice to Management

    Work on developing a corporate culture around inter-department communication, team building, and positive reinforcement. Consider either nominal annual cost of living increases, or incentive based pay increases. These improvements will no doubt increase morale and productivity.


  3. The reason for the musician stereotypes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Department Sales Manager in Clearwater, FL
    Former Employee - Senior Department Sales Manager in Clearwater, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Sam Ash Music full-time (More than 5 years)

    Pros

    Good opportunity for advancement, can have supportive management, owners are always available to talk

    Cons

    they do not advertise outside of music magazines, poor work environment, management can focus too much on gaining their bonus at any expense, very harsh about pushing the in-house credit card

    Advice to Management

    Do not allow employees to use drugs while working, do not blame employees for your mistakes, and do not allow profanity of the sales floor (and management tends to be even worse with the language).


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  5. Pro Audio Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    opportunity to play with musical instruments; great coworkers; training from industry professionals; t shirts; free coffee; overall a decent community of people in the area

    Cons

    boring at times; commission gets rough; management gives pep talks but no real advice on how to bring in clients; ideas were not supported; hard to think outside the box; hours were variable

    Advice to Management

    work on developing a sales team that can think outside the box and develop a real plan for enacting ideas; find ways to support other efforts like merchandising that doesnt bring in money


  6. Greeter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Greeter in Philadelphia, PA
    Current Employee - Greeter in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sam Ash Music part-time (More than a year)

    Pros

    Very easy work. Dont have to do much. Friendly co-workers

    Cons

    Hourly minimum wage, no negotiating, no raises, get bored very easily

    Advice to Management

    Management is very nice and understanding


  7. Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You will meet some of the most interesting people in the world, and gain experience. They will hire anyone who is to naive to understand what they're getting into.

    Cons

    It is a pyramid structure where the money flows up the work flows down. They promise the world and once your end of the bargain is complete they leave you hanging.

    Advice to Management

    Remember that everyone whom is successful in the company was once a salesman. Take every word out of their mouth with the proper prospective.


  8. Bad values, bad employee treatment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Repair Technician in New York, NY
    Former Employee - Repair Technician in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Sam Ash Music part-time (Less than a year)

    Pros

    I got the job quickly, no resume required, no proof of experience...

    Cons

    I was only paid minimum for a very skilled job, and I was kept just below full-time so they wouldn't have to give me benefits. The stores are owned by non-musicians and the main manager at my location isn't a musician, so they just don't get it. Quantity vs. quality in the repair department. "Good enough is too good to be true for them", as I was told by another tech... I was sexually harassed and eventually had to quit because management and human resources didn't think enough of it, and my situation was only getting worse.


  9. Almostv six years at Sam Ash Music. Six years too long.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Sarasota, FL
    Former Employee - Sales Manager in Sarasota, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sam Ash Music full-time (More than 5 years)

    Pros

    If you are true salesperson, do everything right, meet all minimum expectations, and actually care about your customers enough to create a clientele, then you might enjoy the job for a couple months, which is all you should expect going in.

    Cons

    There are too many cons to list. As a sales manager who had a degree in business, I was aware of how a company should run, and I also knew how Sam Ash Music was ran. They have no surveillance, so therefore they can hold anybody accountable for theft, they are a "what have you done for me lately?" company, meaning any past success is irrelevant, they pay you based on on seniority, not talent or dedication, and they do not follow through with their own policies and procedures that are stated within their handbook. They have no employee retention and don't want it, because they love having a revolving door with new associates, even though it truly takes one year to get a solid foundation of what the job requires, which is a lot for zero pay. I fired more people that didn't need to be, and lost all of my top talent because of a GM with a bad attitude.

    Advice to Management

    Management should stop trying to run their 90+ year old business like their still hiring, training, and coaching baby boomers. From both an upper management and storefront perspective, there is no positive reinforcement. You're only acknowledged when something is done wrong. And on a day-to-day business standpoint, there is a major lack of communication between all levels of employees. As I mentioned before, I worked for them for 5+ years, but only spoke to 1 of the 3rd generation ash brothers one time, when those three are supposedly the ones making the decisions, and caring for the company.


  10. Music Retail, Stay away, It's not what you think !!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Raleigh, NC
    Former Employee - Management in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Selling to the kids, the future of music

    Cons

    Upper Management that hasn't been on the sales floor in 30 plus years. Out of touch.

    Advice to Management

    Old New York way of doing things doesn't work across the country.


  11. Stock

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiver/Stocker
    Former Employee - Receiver/Stocker
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Discounts, some people you work with are ok.

    Cons

    You get treated as a lower class individual Pay is horrible.



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