Sam Ash Music

  www.samashmusic.com
  www.samashmusic.com

Sam Ash Music Reviews

Updated October 23, 2014
Updated October 23, 2014
33 Reviews
2.5
33 Reviews
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Richard Ash
19 Ratings

Employee Reviews

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  1.  

    Great people, Good Environment, Tragic Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Sales Manager in Edison, NJ
    Current Employee - Department Sales Manager in Edison, NJ

    I have been working at Sam Ash Music full-time (more than 5 years)

    Pros

    The job allows one to be around music, and those who share the same passion. The opportunity to have a good laugh or two throughout the day makes things a lot easier. Associates are always willing to help each other in any way possible and look out for your sales when you're not in the building.

    Cons

    The pay. It is a base vs commission job, which basically ensures you have to pay to work there and anything left over, you can keep. The commission rates are pretty insulting and there is an over-whelming assumption from upper-management (regional management and upwards) that all associates are morons. The pay, even for one who does 'well' in the job is just unacceptable. This also leads to the obscene turn-over rate in the company. Associates who do stick around end up feeling resentful, frustrated, ignored and severely under-appreciated. Antiquated computer systems and business practices cause the associates to be less efficient at their jobs because they are bogged down by verbose paper-work and ludicrous hoops to jump through.

    Advice to ManagementAdvice

    Fewer employees who are properly compensated will earn Sam Ash more money in the long-run. It will be a staff of intelligent musicians, aggressive and competent sales people, who are truly invested in the position. Better sales staff=better sales, less returns, higher priced goods being sold. Pay the right people correctly and get rid of the bottom-feeders. Profit sharing, even on a small percentage would be a good idea. When associates have a vested interested that can be seen in the pocket, they may care more about the overall health of the company.

    An offer of appreciation, such as a bi-yearly override given to employees who stay with the company, perhaps a bonus check would show that those that stay in the business are valued.

    In three years, I have witness 32 people come and go, either by choice or termination, in one store. How can a sales team really be efficient if they are constantly training new hires, and being either under or over-staffed. Under staffed is too chaotic and over-staffed turns the sales floor into the Sahara and customers are attacked for scraps.

    Less people, better pay and you will have employees that will never leave . I know I would be one of them.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Ok company but behind the times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Sales Manager
    Former Employee - Department Sales Manager

    I worked at Sam Ash Music full-time (more than an year)

    Pros

    - Good co-workers
    - Get to work around instruments and musicians
    - Great place to make connections to others in the music world
    - Good way to familiarize yourself with the current gear

    Cons

    - Sales training was ok, but training on the sales screens on the computer took took long
    - Hard to make enough sales to get a substantial commission check
    - Sales goals were set by regional managers who did not know the ins-and-outs of a particular store. Sometimes the goals were unrealistic

    Advice to ManagementAdvice

    Update your Point of Service equipment! It took me about 6 months to be comfortable with the more complicated procedures, and customers often were frustrated by the time it took to ring up a simple sale. It should be possible to make a sale with less than 50 key strokes

    Recommends
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Not for me, maybe for some.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX

    I worked at Sam Ash Music full-time (less than an year)

    Pros

    Fun environment at times, family owned, co-workers were what kept me there for awhile.

    Cons

    Management issues, poor marketing strategy, quality of co-workers. Worst part was the draw based commission. There were only 2 people at the store that beat their draw at any given time. Unless you move up to management, it's not a livable wage.

    Advice to ManagementAdvice

    The current sales manager in Dallas as of 2014 is more likely to tell you how bad you are at your job than to show you how to improve upon your job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good place to learn how to work on youre own

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Music Instructor in Raleigh, NC
    Former Employee - Music Instructor in Raleigh, NC

    I worked at Sam Ash Music part-time (more than an year)

    Pros

    Develop individual musical teaching skills

    Cons

    Management not very well organized

    Advice to ManagementAdvice

    Organize priorities

    Doesn't Recommend
  6. 1 person found this helpful  

    Good, fun work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in King of Prussia, PA
    Former Employee - Sales Associate in King of Prussia, PA

    I worked at Sam Ash Music part-time (less than an year)

    Pros

    If you're a musician, what a great place to work. The staff is friendly and helpful. Great being around musical equipment all day. Management is helpful and fun to work with.

    Cons

    Pay is horrible. Horrible! Nothing available for full-time. You can't make a living, let alone any big sales on part-time work. Their POS system is so outdated and cumbersome its ridiculous. It seems that upper management refuses to change or want to change to come up in to the here and now. It's the "we've always done it this way" attitude.

    Advice to ManagementAdvice

    Consider paying your people better. And, for crying out loud, bring your POS system up to date. It shouldn't take an average of 5 minutes to ring someone out for their purchase of a set of guitar strings.

    Doesn't Recommend
    No opinion of CEO
  7. 1 person found this helpful  

    Music is the best part, everything else is garbage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Miami, FL
    Current Employee - Sales Associate in Miami, FL

    I have been working at Sam Ash Music part-time (more than an year)

    Pros

    The best reason to work here is the atmosphere. 90% or more of the staff hired are musicians and great in their department as far as knowledge.
    Great for high school students.

    Cons

    Bad for people who pay bills

    The pay is bad. Especially when they harass you to be full time (when you can find a much higher paid job to work full time instead) For those of you interested. Note that they're going to tell you and somehow even convince you that they're "concerned with you making money" and "You have to work for your check. The more you sell the more you make"
    Sounds cool at first. But realize that commission in THIS job means you have to break your base pay every week for a month to get commission
    Part timers would get %158.60 a week, which means, if working 4 days, you'd have to earn over $40 dollars in commission every day. Which translates to %800-1,000 or more every day you're working to get a commission check for that month. and if one week you double it but another week, customers don't show, then the week you doubled goes into the week you were under.

    TLDR; You have to pay the company back for paying you before you get your rightful commission check

    Advice to ManagementAdvice

    Focus on making this a family business not some corporate money hog.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Good company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam Ash Music part-time (less than an year)

    Pros

    Work with music and musicians. Discount on gear was generous.

    Cons

    Rough hours, tough customers due to fact that it's retail music.

  9.  

    I sold Acoustic Guitars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sam Ash Guitar Sales in Hialeah, FL
    Former Employee - Sam Ash Guitar Sales in Hialeah, FL

    I worked at Sam Ash Music full-time (more than an year)

    Pros

    Great co workers and management support. Absolutely fun work environment with very few bad customers.

    Cons

    Pay wasn't enough. Some people are able to make an incredible living out of it, but that's mainly in the pro audio department.

    Advice to ManagementAdvice

    Keep supporting your salespeople

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    If it wasn't for the discount....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in New York, NY
    Current Employee - Operations in New York, NY

    I have been working at Sam Ash Music full-time (more than an year)

    Pros

    I do love being around all these instruments and working on them in my downtime, and the discounts on some products (especially our own brands) are crazy good.

    Cons

    Super lazy and sloppy management, outdated store, and minimum wages. No training whatsoever for new hires.

    Advice to ManagementAdvice

    Maybe stop the homophobic, sarcastic, mysoginistic, condescending attitudes and focus on training employees properly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Full time, over a year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sam Ash Guitar Sales
    Current Employee - Sam Ash Guitar Sales

    I have been working at Sam Ash Music full-time (more than an year)

    Pros

    Can be very fulfilling if you love sales and gear. You get to make people's day, have set schedules, and everyone I work with is cool for the most part. Great discount, plus you get to see and try out all the new gear. Also, lots of room for advancement, most of the managers and general managers and even some of the highers ups started off as sales associates for the company.

    Cons

    You have to be aggressive to be a top guy in the store and I am, but many of my coworkers just sit back and hope the sales come to them, then they complain about not making any money...(go figure) Pay isn't great (I made 25 K last year, im not a manager) but its livable.

    Advice to ManagementAdvice

    I'm beating a dead horse here, but GERS? Come on guys, even with the update its still a nightmare.

    Recommends
    Neutral Outlook
    Approves of CEO

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