Sam's Club

  www.samsclub.com
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Sam's Club Reviews

Updated Jul 27, 2014
All Employees Current Employees Only

3.0 963 reviews

57% Approve of the CEO

Sam's Club President and CEO Rosalind G. Brewer

Rosalind G. Brewer

(283 ratings)

52% of employees recommend this company to a friend

Review Highlights

Pros
  • Good pay and benefits are possible while improving your customer service skills(in 45 reviews)

  • The oppurtunity to learn every aspect of the job and business Decent pay and benefits(in 33 reviews)


Cons
  • Once you become salaried forget having work life balance(in 24 reviews)

  • The one thing I got tired of was the constant push for Plus memberships or credit applications(in 52 reviews)

963 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Be ready to train yourself

    Assistant Manager (Former Employee) Dallas, TX

    ProsLots of room for advancement. Company usually promotes from within, which was nice to be considered for a position before looking external. Salary was decent. Company promoted a open door policy

    ConsTraining was a joke, Buddy system is a nightmare, Market HR was completely unhelpful, no work-life balance, absolutely no team work within the assistant manager staff- dog eat dog

    Advice to Senior ManagementCome on down and work in the clubs, see what "difference" you've made.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Career Opportunities

     

    Overnight Manager - Extremely challenging yet a great learning experience in retail management

    Anonymous Employee (Current Employee)

    Prosretail management experience, discounts on wireless service, car rentals, hotels, etc., set schedule as overnight manager with Fridays and Saturdays off, responsible for entire club at night which gives you a great understanding of areas of club such as hardlines, seasonal, groceries, receiving, etc.

    Conshigh turnover due to heavy labor working overnight with low pay for associates, always having to do double work due to a difference of opinion regarding merchandising among the daytime managers, cutting back on hours and expect associates to produce the same results, have to wait 6 months in order to qualify for benefits

    – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    Good Job, Bad Carrer

    Meat Cutter (Current Employee) The Woodlands, TX

    ProsDecent pay with good hours, to a point. Gives good experience and a nice foundation for other jobs.

    ConsLack of management communication, many schedule changes including the current work week without proper time.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Over night stocker

    Over Night Stocker (Current Employee) El Paso, TX

    ProsI'm moving to macallen and I like working night

    ConsThat I am moving to macallen

    Advice to Senior ManagementKept all management informed

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    It was very positive

    Pharmacist (Former Employee) Grand Junction, CO

    ProsFlexible hours,wonderful staff, great customers

    ConsThe store management seemed to have a different agenda as the pharmacy did.

    • Culture & Values
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    • Approves of CEO

     

    It was a fun place to work.

    Rotisserie (Former Employee) Tulsa, OK

    ProsIt's nice because they are flexible with hours and are good at allowing you time off in emergencies. Good benefits!

    ConsManagement sucks and needs replaced.

    Advice to Senior ManagementBe 10 times better than you currently are.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Worst management team ever

    Membership Associate (Former Employee) Austin, TX

    ProsIt is a decent starter job and you can move up pretty quickly within the store.

    ConsManagement is unorganized, the membership program isn't beneficial which makes it hard to sell, and there isn't enough constructive criticism.

    Advice to Senior ManagementLearn how to treat your employees, they are the heart of the company. Also, learn how to organize the staff and their schedules.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Career Growth

    Anonymous Employee (Current Employee)

    ProsUpward movement, great benefits, good hours.

    ConsLower pay, limited promotions, a lot of work with small wage budgets.

    Advice to Senior ManagementPolitical games

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Career Opportunities
    • Approves of CEO

     

    Pretty steady paced job.

    Anonymous Employee (Former Employee)

    ProsClosing at a decent time, free membership, not opening to early. The pay is pretty good.

    ConsManagers are kinda tough on you.

    Advice to Senior ManagementUsually get quarter raise every 6 months.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Sam's

    Anonymous Employee (Current Employee)

    ProsThe work itself is interesting, the job is not too high-tension, and the coworkers are great. Lots of good people who treat each other well and really care. The team leads and managers have their hands tied by corporate to a degree, but they care as much as anyone else does.

    ConsThe pay is not that great of course, but I knew that going in.

    Advice to Senior ManagementI wish the company would spend more money up-front and staff the clubs better. Every department is understaffed and it shows. Also a lot of the merchandise goes out of stock way too much and it is very frustrating for members. The biggest problem is a lack of overnight stocking.

    Yes, I would recommend this company to a friend

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