Sam's Club

www.samsclub.com
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Sam's Club Reviews in Los Angeles, CA

Updated January 14, 2015
Updated January 14, 2015
21 Reviews
2.9
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sam's Club President and CEO Rosalind G. Brewer
Rosalind G. Brewer
21 Ratings

Review Highlights

Pros
  • Good pay and benefits are possible while improving your customer service skills (in 49 reviews)

  • Decent pay if your salaried compared to other retailers (in 40 reviews)


Cons
  • As management sometimes work/life balance is not where it needs to be (in 32 reviews)

  • Also it is very difficult to get a full time position unless you're willing to work overnight (in 57 reviews)

More Highlights

21 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Assistant manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Long Beach, CA
    Current Employee - Assistant Manager in Long Beach, CA

    I have been working at Sam's Club

    Pros

    Good company values, promotes from within, culture of developing talent from within company.

    Cons

    Inconsistent management leadership, no teamwork, inconsistency with accountability.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company build around services for country clubs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Marketing Intern in Orange, CA
    Former Intern - Marketing Intern in Orange, CA

    I worked at Sam's Club as an intern (more than a year)

    Pros

    Worked very closely with the CEO/Founder, and gained a lot of insight into qualitative analytics and consumer feedback. Would recommend this position.

    Cons

    The position was off-site, so it was a little difficult to communicate with other employees. However there were Skype meetings which allowed for easier communication.

    Recommends
    Neutral Outlook
  3.  

    Awesome service representatives and great coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA

    I worked at Sam's Club full-time (more than a year)

    Pros

    friendly, helpful coworkers that you grow to be a family with.

    Cons

    some people were too comfortable and slacked.

    Advice to ManagementAdvice

    keep your teams in tiptop shape.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    great opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Long Beach, CA
    Former Employee - Sales Associate/Cashier in Long Beach, CA

    I worked at Sam's Club part-time (less than a year)

    Pros

    end of the year bonus, great coworkers

    Cons

    selling memberships was a must, was working full time hours and no healthcare

    Recommends
    Approves of CEO
  6.  

    Decent employer. Good work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership Associate in El Monte, CA
    Current Employee - Membership Associate in El Monte, CA

    I have been working at Sam's Club full-time (more than 3 years)

    Pros

    Culture emphasizes member service.

    Cons

    Low pay. No cost of living increases are provided.

    Advice to ManagementAdvice

    Some managers are lazy when it comes to assisting associates at times when a salaried member of management is needed. Many are underpaid mad productivity would be better if associates were better compensated. Skilled service associates would be retained instead of resigning for better opportunities.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Straight forward responsibilties expect as a Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Sylmar, CA
    Current Employee - Cashier in Sylmar, CA

    I have been working at Sam's Club part-time (less than a year)

    Pros

    $ 10 an hour
    Co worker are kind and helpful people
    Flexible hours
    Free Memebership
    Not too hard of a work load

    Cons

    Supervisors or COS which are called at Sam's Club, are not all helpful or kind. They show favoritism and it is clearly visible.

    Some managers are worst. Rude, unhelpful, and moodly most of the times. Sad to say, but most managers are not trustworthy people.

    Avoid the Cashier and Membership positions, which the only position expected to sell membership and credit card. And your job depends on how well you sell.

    Advice to ManagementAdvice

    Please think about using words of encouragment, not continually point out our flaws

    Having realistic expectations

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Number 2 wholesaler

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Los Angeles, CA
    Former Employee - Assistant Manager in Los Angeles, CA

    I worked at Sam's Club full-time (more than 10 years)

    Pros

    Salieried Managers earn a decent wadge

    Cons

    poor work life balance. large work load

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    sams club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Associate in Long Beach, CA
    Former Employee - Food Service Associate in Long Beach, CA

    I worked at Sam's Club part-time (less than a year)

    Pros

    the pay and the hours

    Cons

    UNORAGANIZED. often left alone to make pizzas take orders and make orders all at one time. left to clean whole kitchen by myself and expected to stay late to finish.

    Advice to ManagementAdvice

    care more about employees and less about yourself. You should be willing to do our job when we need help.

    Doesn't Recommend
    Approves of CEO
  10.  

    Tiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in City of Industry, CA
    Current Employee - Anonymous Employee in City of Industry, CA

    I have been working at Sam's Club part-time (more than 3 years)

    Pros

    There are different little ways in which the company takes care of their associates (free club membership, discounts on produce year round and discounts on bakery and meat items during the holiday, etc..)

    Cons

    Low Pay, difficult to obtain a Full-time position, the expectations of performance and results of work were high and beyond what I made every two weeks.

    Advice to ManagementAdvice

    Be more considerate of the Associates. They are the people that make your company flourish.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great starting company

    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Sam's Club full-time (more than 3 years)

    Pros

    Exposure to high pace environment. Decent pay and benefits. Great experience for future careers.

    Cons

    Your experience will always depend on the management at that particular location. Pay will always be lower than Costco for literally the same exact work.

    Advice to ManagementAdvice

    Connect management to employers better. Some management really feels they are at the top of the corporate world, when in reality they are just managers at a warehouse.

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