Sam's Club Reviews

Updated July 30, 2015
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Recommend to a friend
Approve of CEO
Sam's Club President and CEO Rosalind G. Brewer
Rosalind G. Brewer
508 Ratings

Pros
  • Good pay and great people to work with (in 49 reviews)

  • Decent pay for the retail field (in 40 reviews)

Cons
  • Once you become salaried forget having work life balance (in 32 reviews)

  • Also it is very difficult to get a full time position unless you're willing to work overnight (in 57 reviews)

More Pros and Cons

1,628 Employee Reviews

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  1. Give chances

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    sams club is actually the geeatest place to work.

    Cons

    Give ppl chances they might be willing to work harder like felons or at least ppl with misdemeanors' if there background is not that bad or dealing with anything as far as example: like sex offender, murder, robbery, etc. etc. give the others at least a chance

    Advice to Management

    Ask questions, try and help those in need .


  2. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dayton, OH
    Current Employee - Anonymous Employee in Dayton, OH

    I have been working at Sam's Club

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Sam's Club has a great people culture, a vast number of opportunities for anyone who chooses to work there, strong core values around respect and integrity, they show tremendous community focus, and offer impressive member benefits.

    Cons

    The loss of the Profit Sharing Program some years back was a big deal. Annual pay increases are stringent and hardly cover the annual increases in health coverage premiums.

    Advice to Management

    Invest in club associates. Although money isn't everything, being able to live comfortably would go a long way to a healthier workforce.


  3. Produce clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Produce Clerk in Nicholasville, KY
    Current Employee - Produce Clerk in Nicholasville, KY

    I have been working at Sam's Club (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice work place nice envoirment great atmosphere associate are friendly place alaways feeds you for your appreciated work.

    Cons

    They always allow room for you to grow and your are opend to so many opportunities i am working their for 2 years .

    Advice to Management

    Management is very nice good work come from them.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Member Host

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Host in South Houston, TX
    Former Employee - Member Host in South Houston, TX

    I worked at Sam's Club full-time (Less than a year)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Working with great coworkers, benefits package, some members were really nice and fun to interact with. Free membership card and some discounts, instant savings, product (if you like to shop there). The independency of my department.

    Cons

    No expectations met, Managers and CSS are not always good leadership examples and does not follow through with supporting workers. Pay is low, Rude members that think they own the place. Not getting your breaks and lunches on time, getting off way past your schedule end time without your approval.

    Advice to Management

    Set more leadership examples and be more consistent with making sure your employees needs are met as best as possible


  6. Tire Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Free membership, Friendly employers, Opportunities within.

    Cons

    Hours, Customer Service, Low end pay, average benefits.


  7. Helpful (1)

    Customer Service Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -hours -pay is not bad -people interaction -culture is fun wirh morning meetings -kind of like the movie Employee of the Month

    Cons

    -Standing on feet all day can be tiring -angry customers suck -can be boring at times -being tempted to buy stuff sucks

    Advice to Management

    Costco pays more. Stay competitive.


  8. good place to advance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great associates managers in our store are awesome, very friendly and they make you feel important....

    Cons

    I cant really find any cons probably more pay....


  9. Helpful (1)

    Enjoyable but..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Wilmington, NC
    Former Employee - Sales Associate/Cashier in Wilmington, NC

    I worked at Sam's Club part-time (Less than a year)

    Recommends
    Recommends

    Pros

    I loved the job it was great, they started me out at an okay pay rate, the hours were even better. Part time but pulled ft hrs and my checks weren't disappointing. I loved the casual non uniform attire, all we had to do was wear our vests and get to working. Everyone was friendly, the customers were great.

    Cons

    At this particular Sam's club the employees weren't the happiest with thew work environment due to our pushy and overbearing managers, they ARE supposed to motivate us so that we can make the sales/ upgrades but most members didn't feel like it was necessary to upgrade and play more money when they didn't feel it was right for them. Our managers made it seem like it was our fault and would pretty much threaten our jobs because members were turning us down and the regulars were tired of hearing our offers. They would walk by every now and then to see how we were doing then step in (interrupt ) our line by offering the membership as if they could do a better job and had the magic touch to make them say yes. Needless to say the members turned down the managers offers as well.

    Advice to Management

    Relax and let your cashiers do their job! That's why we're hired, you cannot force customers to spend additional money that they don't care to lose for something that isn't necessarily benefitting them. Happy employees=happy customers.


  10. Grocery Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Management recognized hard workers and gave them every opportunity to succeed.

    Cons

    Some workers are just there for a paycheck and don't do everything they can to benefit their team

    Advice to Management

    Be quicker to get rid of bad apples.


  11. It was okay. Not a job I would look to be at for too long though.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cafe Associate in Jacksonville, FL
    Former Employee - Cafe Associate in Jacksonville, FL

    I worked at Sam's Club part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The pay is okay. They give you a free membership when working there.

    Cons

    Management always finds negative to tell you about what you are and aren't doing, even when you're doing what you can.



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