Sam's Club

  www.samsclub.com
  www.samsclub.com

Sam's Club Reviews

Updated December 17, 2014
Updated December 17, 2014
1,197 Reviews
2.9
1,197 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sam's Club President and CEO Rosalind G. Brewer
Rosalind G. Brewer
385 Ratings

Review Highlights

Pros
  • Good pay and benefits are possible while improving your customer service skills (in 49 reviews)

  • Decent pay if your salaried compared to other retailers (in 40 reviews)


Cons
  • As management sometimes work/life balance is not where it needs to be (in 32 reviews)

  • Also it is very difficult to get a full time position unless you're willing to work overnight (in 57 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I am working at Walmart since 2006 and I would like to work at Sam's Club or any large company.

    Current Employee - Sales Associate in Richmond, VA
    Current Employee - Sales Associate in Richmond, VA

    I have been working at Sam's Club full-time (more than 5 years)

    Pros

    I enjoy working at Electronics. because I've been working in it for almost six years. I enjoy working with technology.

    Cons

    The cons of working at Walmart are that they do not provide a good salary.

    Advice to ManagementAdvice

    You should encourage the employees and have a good communication with their employees.

    Recommends
  2.  

    24 yeats of service to a solid company that takes care of customers and employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club full-time (more than 10 years)

    Pros

    Great company, solid opportunities, great benefits and superior culture of custmer service and associate respect.

    Cons

    Labor costs are huting customer service

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Place to Learn!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Virginia Beach, VA
    Former Employee - Team Leader in Virginia Beach, VA

    I worked at Sam's Club

    Pros

    Opportunities to learn sales, customer service, retail, marketing.
    Caring management, guidance, positive office culture.

    Cons

    Really not applicable, had a great experience!

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Sam's Club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Optical Manager
    Current Employee - Optical Manager

    I have been working at Sam's Club full-time (more than 5 years)

    Pros

    Truthfully. I understand why Sam's Club/Walmart get a bad rap.. Though, I love working in Optical as the manager. I would never switch jobs if I was content working the same job my entire life!

    Cons

    Really just pay the employees better.

    Advice to ManagementAdvice

    More training for Store Management.

    Recommends
    Positive Outlook
  6.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Optician in Birmingham, AL
    Current Employee - Optician in Birmingham, AL

    I have been working at Sam's Club full-time (less than an year)

    Pros

    You have to love your Job!

    Cons

    No vacation until a year

    Advice to ManagementAdvice

    Awesome!

    Recommends
    Positive Outlook
  7.  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Club Manager in Baltimore, MD
    Former Employee - Club Manager in Baltimore, MD

    I worked at Sam's Club full-time (more than 3 years)

    Pros

    Competitive salary
    Great support from management

    Cons

    Hours
    New bonus structure that rolled out

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Awesome service representatives and great coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA

    I worked at Sam's Club full-time (more than an year)

    Pros

    friendly, helpful coworkers that you grow to be a family with.

    Cons

    some people were too comfortable and slacked.

    Advice to ManagementAdvice

    keep your teams in tiptop shape.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    The Sam's Club Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vendor in Fort Wayne, IN
    Former Employee - Vendor in Fort Wayne, IN

    I worked at Sam's Club as a contractor (more than 8 years)

    Pros

    * Active management staff. Managers work side by side with employees.
    * Lead by example.
    * Good work ethic from all.

    Cons

    * Company is too big, corporate bureaucracy.
    * Imported products from slave labor in China.

    Advice to ManagementAdvice

    * Seek out more USA domestic produced products.
    * Get rid of foul smelling restrooms.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Good place.

    • Culture & Values
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Sam's Club

    Pros

    Good place to work for

    Cons

    Nothing as such I can think of

    Advice to ManagementAdvice

    Nothing as such I can think

  11.  

    Love.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Sam's Club

    Pros

    Pay. Promotions. People. Food. Friends

    Cons

    Large. Slow to get things done.

    Advice to ManagementAdvice

    Amazing.

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